Check-in was smooth and seamless. Very disappointed that the pool wasn’t open (city hasn’t certified it yet) nowhere in the booking process alerts the customer of this. The pool is one of the main reasons we booked this hotel! The room was clean, no housekeeping issues! The outlet that the fridge and the microwave were plugged into didn’t work - yes we reset the gfci, no luck so we strung the cords to another outlet that did work. Light (fart fan) above the toilet leaked, yup drip-drip right down your back as you’re trying to handle your morning business! Hotel location is pretty centrally located to retail/food and just off the main road, it was a surprisingly quiet stay however. Now for breakfast - the other reason we chose this hotel! Advertised as hot buffet style breakfast. I’m not boujie so my expectations are mediocre. We got there at 0830, opens at 0700, no waffle mix, no eggs/grits/breakfast meat, no utensils! We alerted the staff, we were told “it’s working”. Eggs and sausage links were brought out once! Waffle mix was brought out, pour spout was malfunctioning so the attendant poured 3 people a cup of mix (in a line of many) and never came back! 0930 a new group of folks came to eat and was told everything was out! Seriously they advertise breakfast till 1000! Now let’s talk sanitary - the breakfast attendant with no gloves bare handedly replenished the utensils touching the food side of said utensils. Also, her hair, butt length, dragged the counter, no hairnets!