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Bewertungen von Santa Ana Star Casino Hotel

3 out of 5
Santa Ana Star Casino Hotel
54 Jemez Canyon Dam Rd, Bernalillo, NM

Bewertungen

9.2

Wunderbar

2770 von insgesamt 3730 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
592 von insgesamt 3730 Gästebewertungen haben eine Bewertung von 8 - Gut" "
195 von insgesamt 3730 Gästebewertungen haben eine Bewertung von 6 - Okay" "
85 von insgesamt 3730 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
88 von insgesamt 3730 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.8/10

Sauberkeit

9.4/10

Personal & Service

8.8/10

Ausstattung

9.4/10

Zustand der Unterkunft

9.2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

William

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was a good stay, very clean and comfortable, event was close by.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Claudia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Service was great
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Maria

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Tinisha, Land O Lakes

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Their service went above and beyond. Their rooms were beautiful.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Mike

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Ruby, Hernandez

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Tim

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I would certainly stay here again! Very nice
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Craig, Albuquerque

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful Mountain View with easy parking. Everything shuts down way to early for any real late night fun n very limited on where to eat.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Emma

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Rebecca

Mit der Familie gereist
It’s a nice hotel and good value. The casino is pretty large by Indian casino standards. Not a great selection for breakfast. The sports bar is the only sit-down restaurant with not a big selection. The Mesa Grille has some breakfast options but doesn’t open until 11 AM. The hot water in the room needs work. The sink “hot” water is very tepid. Same with the shower, and I had the shower temperature control lever set all the way to “hot” and it was only lukewarm. My brother’s room across the hall was the same way.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Carolina S.

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful big rooms , very comfortable bed and nice shower.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 16. Mai 2024
Dear Carolina,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

8/10 – Gut

Rachele

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
First time I stayed at this property for a wedding nearby. I liked my stay. The property was clean, conveniently located, and the staff friendly. I loved the fact that the casino is smoke free.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Front Desk Shift Manager am 16. Mai 2024
Dear Rachele,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Terry

Mit dem Partner gereist
Gut: Ausstattung
Very beautiful rooms. Great staff at check in and out. Definitely will stay here again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 16. Mai 2024
Dear Terry,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Desk Shift Manager am 16. Mai 2024
Dear David,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very friendly staff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 16. Mai 2024
Dear David,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

8/10 – Gut

Wanda

Mit dem Partner gereist
Only negative is the shower was either scalding hot or ice cold…. Could not get it to stay a consistent temperature. Otherwise- we enjoyed the room and the hotel.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Desk Shift Manager am 16. Mai 2024
Dear Wanda,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

8/10 – Gut

WILLA

Mit der Familie gereist
Gut: Zustand der Unterkunft
Only bad thing was gift shops were often closed/ no room service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 16. Mai 2024
Dear Willa,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

8/10 – Gut

Susan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Second time I’ve stayed and elevators were not working.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Desk Shift Manager am 16. Mai 2024
Dear Susan,Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Know that we are staffed 24 hours a day and are available to respond to your requests always.Your candid review will be forwarded to proper departments and we thank you for your feedback.

6/10 – Okay

Avonne

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Check in was not great
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 12. Mai 2024
Dear Avonne,Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Know that we are staffed 24 hours a day and are available to respond to your requests always.Your candid review will be forwarded to proper departments and we thank you for your feedback.

10/10 – Hervorragend

Bennie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Food at this resort is excellent
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 12. Mai 2024
Dear Bennie,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

8/10 – Gut

Carl

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Easy access to Rio Rancho
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 11. Mai 2024
Dear Carl,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

8/10 – Gut

Beverly A

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Everything went just perfect with our stay there. I believe really the only issues that we had were the elevators were broken there was only one working elevator and when we took a shower the water would roll out from underneath the showered glass door and get everywhere so we were constantly cleaning that up. But everybody there was fantastic and we just really liked it. Thank you so much.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Desk Shift Manager am 11. Mai 2024
Dear Beverly,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Kelly

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice stay! We loved the extra security measures taken in the parking lot and getting to the rooms! The room was very clean and the beds were comfortable! We would stay again
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 12. Mai 2024
Dear Kelly,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Miranda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Yay
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 12. Mai 2024
Dear Miranda,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Patrick

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was nice
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Desk Shift Manager am 12. Mai 2024
Dear Patrick,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Josie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wish we had more time to enjoy the property.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 11. Mai 2024
Dear Josie,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Gabriel

Mit dem Partner gereist
Great Room
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 9. Mai 2024
Dear Gabriel,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Janelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location, the casino area was much larger than it looked upon walking in, food options aren’t fabulous, but the rooms were nice and spacious.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 9. Mai 2024
Dear Janelle,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything has been good for my first stay here and comfortable
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 9. Mai 2024
Dear Andrew,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Keifer

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very new property that covered all the bases! Thanks guys!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Desk Shift Manager am 12. Mai 2024
Dear Keifer,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Samuel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
everything was of high quality. Will not only stay again, but will recommend to others.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 9. Mai 2024
Dear Samuel,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Melissa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfection!!! We’ll definitely stay again!!!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Desk Shift Manager am 9. Mai 2024
Dear Melissa,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Claudia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is beautiful and the staff is phenomenal.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 9. Mai 2024
Dear Claudia,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

8/10 – Gut

Michelle

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Only bad thing was we didn’t have hot water
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Desk Shift Manager am 9. Mai 2024
Dear Michelle,Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Know that we are staffed 24 hours a day and are available to respond to your requests always.Your candid review will be forwarded to proper departments and we thank you for your feedback.

8/10 – Gut

Jeanette

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
I didn’t like the elevators were slow. A lot of waiting time.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Shift Manager am 9. Mai 2024
Dear Jeanette,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Adelio

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The lady who checked me in was amazing, nice, friendly and super helpful
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Sally, Colorado Springs

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Ricky

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice rooms at a very reasonable rate with the added bonus of security
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Mitchel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
!
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk Shift Manager am 2. Mai 2024
Dear Mitchel,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Marie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There is no smoking in the hotel or casino. The food is very good, the staff is very nice, and the pool is absolutely gorgeous. This is a hidden gem I almost hate to reveal, but it's a hotel that deserves success for the pleasant, clean restful oasis it is.
Aufenthalt von 2 Nächten im April 2024
Antwort von Front Desk Shift Manager am 2. Mai 2024
Dear Marie,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Dennis

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Free upgrade
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk Shift Manager am 1. Mai 2024
Dear Dennis,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Theresa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Customer service at Registration - excellent!
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk Shift Manager am 1. Mai 2024
Dear Theresa,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

8/10 – Gut

Jeff

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Food is really good
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk Shift Manager am 1. Mai 2024
Dear Jeff,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Barbara, Cottonwood

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everyone is friendly and helpful. Beautiful hotel and casino and very clean. Would definitely stay here again!
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk Shift Manager am 1. Mai 2024
Dear Barbara,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Roger

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pretty quiet & very refreshing ...
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk Shift Manager am 1. Mai 2024
Dear Roger,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

6/10 – Okay

Randolph

They didn't have the room i wanted.
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk Shift Manager am 1. Mai 2024
Dear Randolph,Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Know that we are staffed 24 hours a day and are available to respond to your requests always.Your candid review will be forwarded to proper departments and we thank you for your feedback.

10/10 – Hervorragend

Lora

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The stay was good bery clean rooms. Did not like that i had to go outside to smoke.
Aufenthalt von 2 Nächten im April 2024
Antwort von Front Desk Shift Manager am 1. Mai 2024
Dear Lora,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Kathryn, Arlington

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Front Desk Shift Manager am 1. Mai 2024
Dear Kathryn,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Tammy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place- clean, updated and felt very safe!
Aufenthalt von 3 Nächten im April 2024
Antwort von Front Desk Shift Manager am 1. Mai 2024
Dear Tammy,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.

10/10 – Hervorragend

Shauna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved it
Aufenthalt von 2 Nächten im April 2024
Antwort von Front Desk Shift Manager am 1. Mai 2024
Dear Shauna,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.