Hôtel près de Aldersley Leisure Village, Birmingham, Birmingham

« I have been very disappointed by the service at the hotel. While there was no water in the hotel in the morning (not possible to take a shower) due to a breakdown, we have not been offered bottled water nor any compensations. »

« Generally à perfectly fine room. However, the washroom is small, especially the toilet. »

« Een lekker bed Engelse lingo op tv Thee kopjes met thee Spiegel met licht »

« Very comfortable and well furnished flat, with a fully equipped kitchen and free parking. Great communication and very convenient location for the train station, football ground or Wolverhampton centre »

« We needed a spot near the train station to catch an early train in the morning. It is an easy 8 to 10 minute walk to the station. The room is simple, but well furnished, and plenty of space for two people. Nice bathroom, good shower. There is a functional kitchen with some basics if you want to cook your own food, and there are many restaurants within a very short walk if you want just a quick bite. Good value for money, perfect for what we wanted. »

« Etablissement de qualité. Néanmoins, le service de table/bar n'est pas toujours à la hauteur. En effet, après la prise de la commande, on m'a fait attendre plus de 30 minutes avant de me faire servir mon lunch qui n'est jamais arrivé. J'ai dû quitter l'établissement sans prendre mon lunch. Pourtant la salle du déjeuner était vide! Enfin, sachez qu'on vous comptera 10 GBP de supplément pour un late check out de 2 heures à savoir jusqu'à 13h00 au lieu de 11h00. »

« the person on reception was very unhelpful-I asked for the number for room service and when I went up to my room I found there was no telephone so how I am I meant to contact reception?? Turned out the lift was not working and my room was on the third floor; had to carry the luggage up to my room myself. The window in my room had been left open; it turned out there was a bad odour which they were trying to reduce. Bed was very uncomfortable blanket was thread bear, mattress was thread bear and...

« This was cancelled the afternoon before we were due to travel the next morning.as you can appreciate this is unacceptable and very stressful for our family.thought it was disgusting to do that at such short notice. »

« We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

« Absolutely horrendous experience with a "host" who was completely unreasonable and unfair, that ruined our weekend and left us with a loss of money (and extra unofficial charges through PayPal) and no where to stay. Never again and would advise starting well clear. »

« The check in instructions were a little confusing. Also the apartment is not that great given the price and the area. You could get a better room at the premier hotel »

« The customer service was not good, the communication was hard and the staff was not welcomming »