Thank you for choosing us for your stay in Alicante.Best regards

Merci pour votre commentaire. C'était un plaisir de vous rencontrer.Nous vous attendons bientôt. salutations

Bonjour YOUB,Nous sommes désolés de lire que votre séjour chez nous n'a pas été à votre goût. Toutefois, nous souhaitons clarifier certains aspects de votre commentaire. Nous ne comprenons pas ce que vous entendez par odeur désagréable car les chambres sont nettoyées à fond tous les jours, la propreté est essentielle pour nous et nous travaillons très dur pour que le client soit satisfait à cet égard. En ce qui concerne l'insonorisation de la salle, nous ne pouvons pas l'évaluer mais nous promettons de réaliser une étude approfondie.Meilleures salutations.

Merci beaucoup pour votre commentaire. C'était un plaisir de vous recevoir ici. Nous espérons vous revoir ici à l'avenir.

Merci pour votre commentaire. Nous nous réjouissons de vous voir bientôt. Bon été.

Gracias por tu valoración. Esperamos verle de nuevo por aquí. Un cordial saludo

Thank you for your very positive assessment.We look forward to seeing you soon. Best regards

Hola, ¿Podría darnos más detalles de su estancia con nosotros? No sabemos por qué su valoración ha sido tan baja. Esperamos poder seguir mejorando para ofrecer un servicio de calidad. Un cordial saludo

Thank you for your comment. We look forward to welcoming you soon.Best regards

Thank you for your comment. We look forward to welcoming you soon.Best regards

Thank you for your comment. We will continue to work to live up to your expectations. We hope you will give us a chance in the future.Best regards

We appreciate your feedback about your stay in our hostel. We are glad you enjoyed your stay, but we are sorry to hear about the noise from the street. We value your feedback and want all our guests to have a comfortable stay. We would like to inform you that we provide earplugs free of charge to all our guests. We hope you will consider staying with us again in the future and that this option will help you rest better. Thank you for choosing our hostel.

We're so glad you had a great stay at our hostel! We appreciate your positive comments about the value for money, the cleanliness and the convenience of the check-in. We hope to see you again on your next visit, thank you for choosing us!

Thank you for your kind words! We're delighted to hear that you had a wonderful stay and felt safe. We're also glad you enjoyed the cleanliness of our rooms and the convenient location. We appreciate your recommendation and hope to welcome you back soon!

Thank you very much for your great review of our hostel. We look forward to seeing you again.Best regards

We appreciate your comments and your choice of our hostel. We are glad that you found the owner friendly and the place clean. We are sorry for any inconvenience regarding the shared bathroom and the noise. We work to continually improve and hope to see you again in the future, thank you for your visit!

Hello,Could you please give us more details of your stay with us. We do not know why your rating was so low. We hope we can continue to improve to provide a quality service. Best regards

Thank you for your comment.We hope to see you again soon.Best regards

Gracias Andrea por su valoración. Estaremos encantados de volverla a ver en un futuro. Saludos cordiales.

Thank you very much for your comment. We hope to see you soon.Best regards

Thank you very much Joseph for your great review. It was a pleasure to host you and meet you. You know that here you have your home in Spain for when you decide to come back. Best regards.

Thank you for your comment. We hope to see you again soon in our ostal.Best regards

Thank you very much for your comment. We are delighted that you have chosen us for your holidays in Spain. Best regards

We are very sorry to hear that you had a negative experience at our hostel and would like to apologise for any inconvenience you experienced during your stay.Regarding your comment about the staff, we strive to provide exceptional service to all of our guests, but sometimes we are faced with unforeseen situations that limit our ability to meet all of our guests' needs.In your case, you booked a room for two people but in the end three people came. Although our hostel was completely full and we didn't have a room with more capacity available, we did our best to help you. We added an extra bed and also included free breakfast during your stay to compensate for any inconvenience.We hope that, despite the difficulties you faced, you enjoyed your stay at our hostel. We value your feedback and will work to improve our service in the future. Thank you for choosing our hostel as your accommodation destination.

Agradecemos que nos haya elegido y esperamos que vuelva pronto. Un saludo

Dear customer,Thank you for giving us a perfect score of 10 for your stay at our hostel! We are thrilled to hear that you had a satisfactory experience. Your rating is a great motivation for our team. If you return to the area, we would be delighted to welcome you back. Thank you for choosing us and for your feedback.Sincerely.

Thank you for your assessment.Best regards

Thank you for your assessment.Best regards

It is a pleasure to read your review and to know that you had a pleasant stay. We hope you will come back soon. Best regards

Gracias por su valoración.Un saludo

Gracias Gabriela por tu valoración.Fue un placer tenerte alojada con nosotros. Que tengas una estupenda semana.

Thank you very much for your comment. We look forward to seeing you soon.

Gracias Armando por tu comentario. Estamos encantados de saber que tu estancia fue muy agradable.Un gran saludo.

Muchas gracias por su valoración.Esperamos volver a verla pronto.Reciba un cordial saludo.

Hola Elena,Sentimos no haber podido estar a la altura de sus expectativas. Seguiremos trabajando para mejorar la experiencia de nuestros clientes. Nos comprometemos personalmente a ello. Un cordial saludo

Es tut uns leid, diesen Kommentar zu lesen.Erstens: Alle Zimmer haben Schränke, ich weiß nicht, warum Sie das behaupten, Sie verschweigen die Wahrheit. Zweitens ist die Sauberkeit einer der Punkte, auf die unsere Kunden am meisten Wert legen, was ebenfalls nicht der Wahrheit entspricht.Und schließlich glauben wir, dass Sie uns diese Bewertung gegeben haben, weil Sie gebucht haben, ohne zu wissen, dass die Herberge über Gemeinschaftsbäder verfügt, obwohl dies in der Zimmerbeschreibung klar angegeben ist. Wir verstehen, dass Sie Unterkünfte mit eigenem Bad bevorzugen, aber es ist nicht unsere Schuld, dass Sie nicht wissen, was Sie buchen.Sie haben den Service eines Hotels zum gleichen Preis wie in einer Jugendherberge erwartet. Hoffentlich können Sie beim nächsten Mal herausfinden, was Sie buchen.

We are sorry to see that your stay with us was not as satisfactory as we would have liked. Could you please let us know why?Have a nice day.

Thank you for your excellent rating. We look forward to seeing you in the future. Have a nice day

Es war mir ein Vergnügen, Sie kennen zu lernen. Wir freuen uns darauf, Sie in Zukunft wieder zu Gast zu haben. Mit freundlichen Grüßen

Greetings dear customer.We hope to see you again soon.

Gracias por su valoración. Esperamos verle pronto de nuevo por nuestro Hostal.

Gracias por su valoración. Estamos encantado de que nos haya elegido para disfrutar de su estancia en Alicante. Un saludo