4/10 – Schlecht
Konrad O.
31. Dez. 2023
Verbesserungswürdig: Sauberkeit
Sewage pressing up in the shower and toilets
The view and the upper floor are nice and were handed over in a clean state. Street parking is available infront of the property.
However on the 5th day of our stay, we got a realy nasty surprise. After it had rained a bit during the night, the sewage started pressing up through the showers and toilets on the ground floor. This meant that a horrendous odor was spreading throughout the house. This was the state of things for the remainder of our stay.
After some research on the sewage treatment in the Algarve, I came to the conclusion, that the house is not connected to proper sewage treatment but rather to a cesspit that apparently was not built in correctly.
There was no proper reaction to us informing our local contact about the situation. Probably this is a known issue with the building that is simply accepted by the owners. No compensation for this situation was offered to us.
So I can really not recommend renting this property. This situation does not only cause a terrible odor but is also an absolute hazard to the health of you, your family, and friends.
Also the automatic refund of the deposit was not triggered within the official time period for it (without any communication about the delay). I spent about an hour of my time until I was connected with the people who held my deposit. This process should be handled automatically.
Konrad O.
Aufenthalt von 8 Nächten im Oktober 2023