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Avis sur New Dungeon Ghyll Hotel

3 out of 5
New Dungeon Ghyll Hotel
Great Langdale, nr. Ambleside, Ambleside, England

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 117 avis sur 186." "
Note des voyageurs de 8 (Bien), d’après 50 avis sur 186." "
Note des voyageurs de 6 (Satisfaisant), d’après 15 avis sur 186." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 186." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 186." "

9,0/10

Propreté

9,2/10

Personnel et service

9,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

laurent

Séjour de 1 nuit en juin 2022

4/10 Médiocre

Denis, Paris France

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
hotel surcoté - rapport qualité prix moyen
Hotel bien situé à l'écart des villages et proche d'une nature superbe. Malheureusement décor un peu vieillot et ....clientèle idem! Peut être les inconditonnels du charme de la vieille angleterre apprécieront (?). A noter que nous avions une des chmabres les moins chères (propre mais petite) mais cela ne change rien à notre avis sur l'atmosphère de l'hötel. Nous avons changé d'hotel dàs la 2ème nuit (même si tout avait été règlé d'avance et non remboursable!..). Ce n'est même pas une bonne faire côté prix.

8/10 Bien

Taimoor

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A lovely place to stay no doubt. We had a comfortable 3 nights stay. The staff were lovely. The location was amazing. The rooms were a bit small. We did have a cotbed but it could still be a bit bigger for the kind of hotel it is. The mattress were a bit on the harder side for our liking but it depends on what you are used to. The hotel was a bit too hot for the weather. We had to keep our window open slighly and turn off the room heating completely but it was still a bit hot as the lobby was very hot. But overall it was a memorable stay and i would go back again mainly just for the service and location.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Tracey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Diane le 11 avr. 2024
Thankyou

10/10 Excellent

Graham

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Diane le 1 avr. 2024
ThankyouDiane

10/10 Excellent

Marlley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What a cozy, unique, and magical place it is. Clean, comfortable, stunning views, quiet, easy to find. We absolutely loved it and can’t wait to go back!
Séjour de 1 nuit en mars 2024
Réponse de Diane le 21 mars 2024
So please you had an enjoyable stay with us, and we look forward to seeing you again some day

10/10 Excellent

Fred

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely peaceful hotel with all sports channels and bar stops serving at 11pm. Good for a good night's sleep after walking all day.
Séjour de 2 nuits en mars 2024
Réponse de Diane le 21 mars 2024
Thankyou for your great comments on the hotel.We hope you come back again for another visit

10/10 Excellent

Jayne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay at the hotel and will visit again. Lovely bar area and friendly staff,
Séjour de 2 nuits en février 2024
Réponse de Diane le 26 févr. 2024
Thankyou for your great comments on the staff and hotel. we look forward to seeing you again

10/10 Excellent

Philip

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Diane le 26 févr. 2024
Thankyou, hope everything was ok and you come back to see us again one day

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Ok
The hotel was pleasant, the main issue was that the room we were sold was a superior with a kind sized bed, however we received a room no bigger than a cupboard with a double bed. The room was clean and tidy, albeit a little worn. While there was a TV, there was only 3 working channels on it, which wasn’t ideal.
Séjour de 1 nuit en janvier 2024
Réponse de Diane le 21 mars 2024
So sorry about the TVs, they are all now working with all channels.Next time you come we will make sure you have a bigger room

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staff. Great food and location
Séjour de 1 nuit en février 2024
Réponse de Diane le 26 févr. 2024
Thankyou for your great comments, we are lucky with the scenery and views around the hotel

10/10 Excellent

Sandeep

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good Location. Great Staff. Amazing views.
Séjour de 2 nuits en janvier 2024
Réponse de Diane le 26 févr. 2024
We are lucky where the hotel is situated for the views and scenery.Hope you come back to visit us again one day

10/10 Excellent

Karlie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
What a Lovely place
This was a romantic trip and was a lovely place to stay. Room was fresh and clean bed was alittle hard but overall a good stay would definitely recommend
Séjour de 2 nuits en janvier 2024
Réponse de Diane le 26 févr. 2024
Thankyou for your comments, glad everything was ok for you. We look forward to you coming back to visit us again

6/10 Satisfaisant

John

Voyage en couple
Les points forts : Personnel et service
Beautiful location and friendly staff. Bar could have been warmer on a very cold day. Disappointing no eggs or mushrooms available for breakfast but overall good value for money except wine very expensive for the location.
Séjour de 1 nuit en janvier 2024
Réponse de Diane le 26 févr. 2024
We are lucky where the hotel is situated for the views and scenery. Sorry about the shortage of breakfast items, we have got a new chef and he is getting on top of the ordering.

8/10 Bien

Tim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Walking break
Hotel food was very nice. Bit of a wait but food was worth waiting for. Only problem was I paid on credit card when booking, then charged again when checking out. No answer when phoned hotel, hope to get my refund. Love the area and the hotel is perfect for the fells.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely quiet spot in the Langdale valley. Good base for walks. Rooms were clean, have a couple of rooms which are pet friendly.
Séjour de 1 nuit en décembre 2023
Réponse de Diane le 26 févr. 2024
So pleased everything was ok for you. There is a lot of great walks right from the front door.We look forward to you coming back to see us again one day

10/10 Excellent

Vinil

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely location, nestled in the countryside. Room was cozy. Staff were friendly and attentive. Great local cuisine in the restaurant.
Séjour de 2 nuits en décembre 2023

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

8/10 Bien

John

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Kimberly

Mediocre
Nice location Food bad
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Sally

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Beautiful area
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The staff were all very friendly and helpful throughout our visit, which was unexpectedly extended at short notice due to heavy snow and impassable roads. Very relaxed stay and a big thank you to all the staff who made us feel welcome and at home.
Séjour de 3 nuits en novembre 2023

8/10 Bien

Tom

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Simon

Séjour de 1 nuit en novembre 2023
Réponse de Diane le 6 déc. 2023
Thankyou, hope everything was ok and you come back to stay with us againThanksDiane

10/10 Excellent

Elizabeth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Out of the way, walkers dream stay, staff went above and beyond to help
Séjour de 2 nuits en novembre 2023
Réponse de Diane le 28 nov. 2023
Thankyou for your lovely comments, so pleased everything was ok for your during your stay with usWe hope you come back and stay with us again soonThanksDiane

10/10 Excellent

Pamela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We really enjoyed our stay. Perfect location, tasty breakfast. Good value for money. We will definitely be back.
Séjour de 2 nuits en novembre 2023
Réponse de Diane le 28 nov. 2023
So pleased you had a lovely stay with us, and we hope you come back again soon.Thanks for your great commentsDiane

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely stay
Really lovely hotel - staff couldn’t do enough for you. Food was slightly dry as bland however the dessert was amazing! but had a lovely stay!
Séjour de 1 nuit en novembre 2023
Réponse de Diane le 17 nov. 2023
Thankyou for your comments on the hotel and staff, I will pass tell the chef and hopefully next time you come you will see a differenceThanksDiane

10/10 Excellent

J M

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great for a weekend break
Good value for money - great breakfast. Great location. Car park potentially too small when fully booked. Thankfully the pub next door is presently closed. Staff really friendly. Really enjoyed our stay overall and hope to be back at some point.
Séjour de 2 nuits en novembre 2023
Réponse de Diane le 13 nov. 2023
Thankyou for your great comments on the staff and hotel.So pleased everything was ok for you during your stay, and we hope to see you again one day for another visitThanksDiane

10/10 Excellent

Nik

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Diane le 7 nov. 2023
Thankyou hope you enjoyed your stay with us and everything was ok for you.Hope to see you again one dayThanksDiane

10/10 Excellent

Carl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enjoyable stay
Only stayed one night with my wife but thoroughly enjoyed it. Clean room, nice polite staff, nice food and the views are stunning. Will be back definitely 👍
Séjour de 1 nuit en novembre 2023
Réponse de Diane le 7 nov. 2023
So please you enjoyed your time with us, thankyou for the great comments.Hope you come back and visit us again.ThanksDiane

10/10 Excellent

Gill, Southwell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Diane le 30 oct. 2023
Thankyou, hope you enjoyed yor stay with us and you come back to visit us again one day

8/10 Bien

Helen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Going back, definitely!
Beautiful surroundings. Lovely friendly hotel. Popular with walkers. Staff were excellent.
Séjour de 1 nuit en octobre 2023
Réponse de Diane le 30 oct. 2023
Thankyou for your lovely comments.We are lucky with the scenery and views from the hotel, we hope to see you again one day

8/10 Bien

June

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Diane le 30 oct. 2023
Thankyou, hope everything was ok and we look forward to seeing you again one day

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Short walking getaway
A great base for walking the Langdale fells, the bar and lounge are cosy, and the restaurant very friendly. Food was good too. The room was very comfortable with lovely views in two aspects. Will definitely go again.
The view from our bedroom…
Séjour de 3 nuits en octobre 2023
Réponse de Diane le 30 oct. 2023
So pleased everything was ok for you and you enjoyed your stay with us We look forward to you visiting us again and thankyou for your great comments

10/10 Excellent

Francis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de Diane le 2 oct. 2023
Thankyou, hope you had an enjoyable stay with us and you come back to visit us again one dayThanksDiane

10/10 Excellent

Marjorie

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great, friendly ..
Séjour de 1 nuit en septembre 2023
Réponse de Diane le 29 sept. 2023
Thankyou, hope you had and enjoyable stay with us and that you come back to visit us again one day

8/10 Bien

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely property - very quiet and in a beautiful area
Séjour de 1 nuit en septembre 2023
Réponse de Diane le 26 sept. 2023
We do have some amazing scenery and views from the hotel, we look forward to you coming back to visit us again one day

8/10 Bien

Lee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing hotel lovely staff had a great night even the young man in charge made sure we were fed when it was late finn.one downside was breakfast I know they were busy but the young lady serving came across quite rude and ignorent rather than walk past customers just say we apologise for the delay and explain customers would understand.would not stop us staying there again amazing location amazing hotel just that one little downside 👍
Séjour de 1 nuit en septembre 2023
Réponse de Diane le 26 sept. 2023
Thankyou for your great comments on the staff and hotel.I will mention to the waitress maybe say they could be a slight delay when we are busy in the dinning room for breakfast.Hope you come back to see us again one dayThanks

10/10 Excellent

Vernon

Voyage en famille
Lovely place
Lovely place, noce breakfast
Séjour de 1 nuit en septembre 2023
Réponse de Diane le 26 sept. 2023
Thankyou for your lovely comments, hope everything was ok for you and that you come back to visit us again one day

10/10 Excellent

Heather

Séjour de 1 nuit en septembre 2023
Réponse de Diane le 13 oct. 2023
Thankyou, we hope you had an enjoyable stay with usDiane

10/10 Excellent

Lynn, TANUNDA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place is an absolute gem either for overseas visitors like us or walkers. The scenery is spectacular and we enjoyed the ample breakfasts and our dinners. Would thoroughly recommend this to anyone who likes a bit out of the way hotel stay.
Séjour de 2 nuits en septembre 2023
Réponse de Diane le 22 sept. 2023
So pleased you had an enjoyable stay with us, we are lucky with the location of the hotel and the scenery.We hope you come back and visit us again one dayThank youDiane

8/10 Bien

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location but menu uninspiring
Fabulous location at the foot of Stickell Ghyll in the Langdale Valley. Perfect for hikers. Food offering was rather unimaginative, however, with nothing for veggies or vegans. (Old Dungeon Ghyll 20 mins walk up the road offers a bit more variety). Dining room also rather gloomy - needs a makeover - while the walkers bar is a bit dominated by sport TV. Drying room for wet weather gear also not fit for purpose. But a great stay nevertheless.
Séjour de 4 nuits en septembre 2023
Réponse de Diane le 30 oct. 2023
Thankyou for your comments, we have taken everything on board.We hope you come back and see the improvements we are making

10/10 Excellent

Harry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wedding Anniversary
Séjour de 1 nuit en août 2023
Réponse de Diane le 7 sept. 2023
Thankyou, hope you come back to visit us again soonDiane

6/10 Satisfaisant

Mario

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The property is very good. However our experience wasn’t the best. We arrived at the hotel at 8:00 pm and as we were riding all day. We were tired and hungry. We went straight to the restaurant/pub and explain that we had just arrived, that we need to check in and also that we wanted some food. The lady said that because they were busy it wouldn’t be possible for the kitchen to take our order. Bearing in mind this was at exactly 8:03pm and on the paper which the same person gave to us said that on Saturdays the kitchen will be open until 8:15 and specifically stated last orders would be at 8:15. Very disappointed with the customer service. Apart from that, as stated above very nice property and the rooms were ok.
Séjour de 1 nuit en septembre 2023
Réponse de Diane le 5 sept. 2023
Hi, I'm so sorry about the evening meal situation.Hope everything else was ok in the room and for breakfast.If you would like to ring me at the hotel and I can discuss the matter further with you.Diane

10/10 Excellent

Lee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing location right in the heart of the lake district..
Séjour de 2 nuits en août 2023
Réponse de Diane le 5 sept. 2023
We are lucky with the location of the hotel and the scenery we have around here.Hope you enjoyed your time with us and that you come back and visit us againThanksDiane

8/10 Bien

Hannah

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Room was nice with a great view. Staff were friendly and breakfast was nice. Good location for Langdale Valley.
Séjour de 2 nuits en août 2023
Réponse de Diane le 31 août 2023
Thankyou for your lovely comments, the Langdale valley is great for a walking holiday.Hope you come back to visit us again one day

10/10 Excellent

Gethin

Séjour de 1 nuit en août 2023
Réponse de Diane le 28 août 2023
Thankyou, hope everything was ok for you and that you come back to visit us again one dayThanks

10/10 Excellent

Malcolm

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Enjoyed a 1 night last minute stay. Great value, clean and comfortable. Staff were excellent as was the breakfast. Will return. Great base for Scafell Pike amongst other great walks.
Séjour de 1 nuit en août 2023
Réponse de Diane le 25 août 2023
Thankyou for your great comments on the staff and hotel.So pleased you had an enjoyable stay with us , it is a great are for walking.Hope you come back another visit one day

10/10 Excellent

michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent 2 night stay
Very pleasant and comfortable 2 night stay. Lovely clean room and very good breakfast and evening meal. Friendly and helpful staff.
Séjour de 2 nuits en août 2023
Réponse de Diane le 24 août 2023
Thankyou, so pleased you had a lovely stay with us and we hope to see you again sometime at he hotel for another viist

8/10 Bien

Ramesh

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
beautiful surrounding, property is dated but clean, room are small but very usable, good size bathroom with good standard of toiletries provided, Lovely and helpful staff, Breakfast was great and cooked to order. Overall I was bit apprehensive reading all the negative reviews but found the hotel to be a clea , welcoming and value for money and ideal pad for one night stay
Séjour de 1 nuit en août 2023
Réponse de Daine le 21 août 2023
Thankyou for your great comments, so pleased everything was ok for you during your stay with us.Hope you come back and visit us again soon