Property looked great online. when we first arrived there was a cleaning person still there "cleaning" we said we were to check in at 4pm and he said that no one was scheduled to check in and he was going to be there to 6pm but he said he was done cleaning the upstairs and we could go up there. me and my son had to chip away and shovel up to 3 feet of ice and snow off the stairs and deck so we could use these. Getting ready for bed we discovered the sheets had hair and you could see where other peoples dirty feet had been on the sheets even though that there was a card on the beds stating they had been cleaned, so my wife had to wash the sheets and bedding so we could use the beds. my daughter turned on the space heater in the lower bedroom and it made the whole house smell, she turned it off and discovered that it had a filter that needed to be cleaned so she cleaned it so it could be used. There is hole the carpet by the kitchen counter that also has a nail sticking out of it that everybody kept hitting the whole time we were there. there was a trash can of other peoples trash in the garage when we got there, when we left we took our trash but did not take that. I sure was expecting a lot more for all the extra fees that are tacked onto this property. The area was nice I wish the situation would have been better. I will not do this house again.