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Bewertungen von Hotel Casa Naranjo

3 out of 5
Hotel Casa Naranjo
6ta calle Poniente #37, Antigua Guatemala

Bewertungen

9.2

Wunderbar

42 von insgesamt 63 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
17 von insgesamt 63 Gästebewertungen haben eine Bewertung von 8 - Gut" "
3 von insgesamt 63 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 63 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 63 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.6/10

Sauberkeit

9.6/10

Personal & Service

7.0/10

Ausstattung

9.2/10

Zustand der Unterkunft

Bewertungen

8/10 – Gut

J

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wir hatten ein sehr kleines Zimmer aber sonst alles super, das Wasser war sehr und lange warm, es war leise, und das Hotel ist sehr süß. Das Frühstück war auch wunderbar. Sehr gute Lage.
Aufenthalt von 1 Nacht im Januar 2019
Antwort von Vanessa am 9. Feb. 2019
Thanks for your comment. We hope to see you again. :-)

10/10 – Hervorragend

Alexander

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Schönes idyllisches Hotel
Super schönes idyllisches Hotel in idealer Lage in Antigua. Der Service war sehr freundlich und immer hilfsbereit. Super Frühstück
Aufenthalt von 1 Nacht im Mai 2018
Antwort von Yesenia am 16. Mai 2018
Thank you for your comment, we are very grateful to you for having chosen our hotel for your stay, and that at the same time you liked it, we are waiting for you soon! :-) Att, Yesenia Mollinedo

6/10 – Okay

anne

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Mitten in der Stadt und sehr ruhig
Die Anlage befindet sich mitten in der Stadt und ist mit einem Tor abgesichert. Der Innenhof ist sehr gut zum Verweilen. Die Hausdame bereitet ein sehr gutes Frühstück zu.
Aufenthalt von 3 Nächten im Januar 2018
Antwort von Javier Ocano am 9. Feb. 2018
Vielen dank für Ihre Kommentare; wir hoffen ihr noch einmal hier bei unserem Casa (Haus) haben!!

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Lo mejor la ubicación. Lo peor, sin aire acondicionado y con un ventilador muy ruidoso
Aufenthalt von 5 Nächten im April 2019
Antwort von Yesenia am 25. Apr. 2019
Hola¡¡¡ Sentimos mucho tu incomodad.

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Su ubicación, sugiero q hagan algo para no oír a los vecinos de cuarto
Aufenthalt von 4 Nächten im Februar 2019
Antwort von Vanessa am 20. Feb. 2019
Gracias por tu sugerencia, lo tomaremos en cuenta. :-)

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Ausstattung
It is in a quite area of the city yet easily walkable to the main square area.
Aufenthalt von 1 Nacht im Januar 2019
Antwort von Vanessa am 25. Jan. 2019
Thanks for your comment. We hope to see you soon.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2019
Antwort von Yesenia am 25. Jan. 2019
Gracias por tu comentario. Esperamos verte pronto:-)

6/10 – Okay

F.C., San Clemente, CA USA

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Ausstattung
The property was clean, quiet and very nice. However the staff was never present when needed. Many many times, the front freak was empty and no one to be found for questions or basic needs. Very disappointing, especially when needing to check in and out and get help with a taxi back to the airport on the night before as well as the day of our departure. They just give you a key and tHats it for your entire stay. We won’t stay here again, a little more attention would have made so much difference.
Aufenthalt von 2 Nächten im Januar 2019
Antwort von Vanessa am 19. Jan. 2019
We regret the inconvenience. We would appreciate your sending us your name, to analyze the problem.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best place I’ve stayed in a long time. The place has the feel of Antigua, you can walk everywhere, and it’s so clean. Beautifully decorated and they thought of everything travelers need. I will definitely stay again!
Aufenthalt von 2 Nächten im Januar 2019
Antwort von Yesena am 10. Jan. 2019
Thanks for your comment. We hope to see you soon :-)

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im Januar 2019
Antwort von Yesenia am 10. Jan. 2019
Thanks for your comment. We hope to see you soon :-)

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Yesenia am 10. Jan. 2019
Gracias por tu comentario, Esperamos nos visites pronto.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent hotel. Would recommend and return
Aufenthalt von 2 Nächten im Januar 2019
Antwort von Vanessa am 6. Jan. 2019
Thanks for your comment. We hope you come back soon.

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Todo fue espantoso, el local estaba completamente sucio, la ropa de cama estaba completamente sucia: se veían marcas de polvo sobre la misma y había bastante cabello sobre la cama. Las imágenes que muestran son completamente falsas.
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Vanessa, Recepción am 30. Dez. 2018
Hola, Buenas Noches. Sinceramente, nos parece extraño que hayas tenido este inconveniente, ya que todos nuestros clientes se han ido satisfechos de nuestro hotel y nos recomiendan. Tenemos Muy Buena puntuación en nuestra página 4.7 sobre 5. De igual manera verificaremos que fue lo que sucedió. Agradeceríamos que te identifiques con tu nombre en el comentario para poder analizar el problema. Saludos,

10/10 – Hervorragend

Chrystian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excelente Servicio
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Yesenia am 5. Dez. 2018
Gracias por su comentario. Esperamos verlos pronto :-)

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel. I can’t recommend it enough. Oh and the shower is the best I’ve had in Central America :)
Aufenthalt von 1 Nacht im November 2018
Antwort von :-) am 26. Nov. 2018
Thanks for your comment. We hope to see you soon :-)

10/10 – Hervorragend

Josue, NM

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The staff were amazing. Safe location, charming little b+b. Would stay here again
Aufenthalt von 1 Nacht im November 2018
Antwort von Yesenia am 21. Nov. 2018
Thanks for being with us, we are happy to meet you. See you soon

10/10 – Hervorragend

Albert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2018
Antwort von Yesenia am 12. Nov. 2018
Gracias por hospedarte con nosotros. Esperamos verlos pronto.

8/10 – Gut

Carmen S

Agradável estadia em prédio histórico
O hotel é delicioso, boa localizaçao, com uma decoração primorosa e funcionários muito atenciosos. Apenas observo que o quarto, assim como a cama - para duas pessoas - são bem pequenos.
Aufenthalt von 2 Nächten im Juli 2018
Antwort von Yesenia am 25. Aug. 2018
Thanks for your comment we take it into account.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good location, nice colonial house
Aufenthalt von 2 Nächten im August 2018
Antwort von Yesenia am 15. Aug. 2018
Thanks for your comment, it is very useful for us.

10/10 – Hervorragend

Pete, Mexico City

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I highly recommend Casa Naranjo if you're on a budget. It's just a few walking blocks from all the attractions, it's quiet at night, the rooms are cozy but clean, and most of all the staff is great. Ask Javier the owner about local tours, he set me up for the Volcan Pacaya hike with a great tour at a fraction of the cost online. And Maria who takes care of breakfast and the hotel overall is great and helped me with my Spanish!
Aufenthalt von 2 Nächten im Juli 2018
Antwort von Yesenia am 23. Juli 2018
Thank you very much for your comment and we are very happy that you enjoyed your trip. We hope to see you soon !!!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice place close to center of Antigua
The staff at the hotel were very helpful and friendly. Some of the people did not speak English which was hard for us, which is to be expected. I just bring this up to suggest you should be prepared to use some spanish. The breakfast was great- they even packed us a juice and croissant when we had to leave before breakfast hours. It was quiet there but the walls were “thin” on the one night someone was right next door. Lovely patio and courtyard. Walking distance to everything we needed.
Aufenthalt von 1 Nacht im Juni 2018
Antwort von Yesenia am 23. Juni 2018
Thanks for your commentThanks for your comment

10/10 – Hervorragend

Carmen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Todo muy bien.
Aufenthalt von 1 Nacht im Juni 2018
Antwort von Javier Ocano am 7. Juni 2018
Que alegría escuchar que todo bien! Te esperamos pronto

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Absolutely Wonderful!!
Case Naranjo was an amazing find in Antigua. The hotel standard is extremely high, from the comfortable mattess/bedding, the freshly made breakfast, the hotels decore and most notably the personal service. We cannot overstate how welcoming and helpful the staff was...from delivering juice and croissants to our room in advance of our 3am flight, to volunteering to walk to the Hedman bus station to purchase tickets so we wouldn't miss our volcano tour pick-up (Thanks Javier!!) Casa Naranjo was great value and a wonderful experience. Highly recommend for anyone looking for something more upscale from the hostel experience (but still very reasonably priced) in Antigua!!
Aufenthalt von 1 Nacht im Mai 2018
Antwort von Javier am 29. Mai 2018
Good afternoon. Thank you for your comment, we felt very comfortable having them in our hotel, the ticket was a great experience for us :-) We hope to see you soon. Att, Javier Ocano

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Javier am 10. Apr. 2018
Thank you very much for your rating, hope to see you again!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Convenient and friendly
Comfortable beds, clean room, thin walls, friendly staff, excellent breakfast.
Antwort von Javier am 3. Apr. 2018
Thank you very much for this review!! Hope we see you again

10/10 – Hervorragend

Ivan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Really nice staff and great breakfast.
The hotel is not that big, but the staff and facilities were really nice. Comfy bed, hot water shower, cable TV, and WiFi. Breakfast was included and it was very complete, almost a buffet. There are many small hotels in Antigua Guatemala, and when you get late or too early, you can spend several minutes waiting for someone to open the door so you can get inside the hotel, but in Casa Naranjo, they give you a room key and a house key, so you can get in even after a long night partying, you don't need to wait for someone to open the hotel door for you.
Antwort von Javier am 28. März 2018
Thank you very much for such nice words Ivan!! WE are glad you enjoyed your time with us and hope you will consider us again for the future, all the best in your travels!!

10/10 – Hervorragend

Sasha

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gem in Antigua
Beautiful hotel with outdoor gardens/seating areas! Breakfast was delicious and fresh! Perfect location in Antigua
Antwort von Javier am 28. März 2018
Thank you so much for your review Sasha! We are glad you had a pleasent time here and hope you will consider us again for the future! All the best

8/10 – Gut

Shoshan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good hotel in the city center
Most valeo for money hotel right in the center of antigua, quite with hot water. Very good choice!
Aufenthalt von 1 Nacht im März 2018
Antwort von Javier Ocano am 26. März 2018
Thank you for this review Shoshana!! We're glad you had a great time and we hope to see you again, all the ebst in your travels!!

10/10 – Hervorragend

André

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Un couple satisfait.
Petit hôtel calme à deux pas du "Parque Central". Bon petit déjeuner avec options. Personnel serviable et sympathique.
Aufenthalt von 2 Nächten im Februar 2018
Antwort von Javier Ocano am 6. März 2018
merci pour votre commentaire, nous espérons vous revoir! Meilleurs vœux

10/10 – Hervorragend

Theresa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable, clean, and convenient
Clean, comfortable, with friendly staff and great location. Rooms in the back are larger. Great breakfast. Walls could use better soundproofing. Lovely hotel. We stayed there twice.
Aufenthalt von 3 Nächten im Februar 2018
Antwort von Javier Ocano am 28. Feb. 2018
Thanks for your review Theresa!! It was lovely to have you stay here with us, all the best and hope to see you soon!!!

10/10 – Hervorragend

Theodore

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Exactly what you need
Hotel Casa Naranja and it's staff were terrific! A clean, quiet, cozy place just far enough (2 blocks) off the main square to be close to the action when you want it and calm when you don't. The proprietor, Javier, was very helpful with all of my questions. Lovely breakfasts and two quiet courtyards to relax and catch your breath. I highly recommend this spot and I am going back next week on my return trip through Antigua.
Antwort von Javier Ocano am 23. Feb. 2018
Thank you very much for your review Ted!! It was a pleasure having you here and we hope to see you again very soon. All the best in Flores!!

10/10 – Hervorragend

Rodolfo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel cómodo y precio razonable
Hotel pequeño y cómodo. Cama cómoda. Muy limpio.Muy buen desayuno. Bastante céntrico. No tiene parqueo pero hay uno que cuesta Q50 la noche a una cuadra.
Aufenthalt von 1 Nacht im Februar 2018
Antwort von Eugenia am 14. Feb. 2018
Muchas gracias por su comentario, esperamos poder servirle nuevamente!

6/10 – Okay

Jennifer

Gut: Sauberkeit und Personal & Service
Safe and Great Service
The managers and staff at the hotel were great, and they gave excellent advise and service. Maria, who makes the breakfast, is a good cook. The rooms are well decorated but very tiny and dark. It was hard for my husband and I to move around each other. The bathroom does not have adequate lighting, so who knows what I looked like on my way out for the day. As in many colonial places in Antigua, it is easy to hear your neighbors. It is a safe place and will do in a pinch.
Aufenthalt von 3 Nächten im Dezember 2017
Antwort von Eugenia am 11. Jan. 2018
Dear Jennifer, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room and bathroom. It is a pleasure to announce that we will be implementing different lighting so we can ensure that our guest have a confortable stay. We are looking forward to your next visit.

10/10 – Hervorragend

A M

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Will stay again.
Excellent location. Small about 6 rooms one floor with 2 Court yards that are well maintained. ‎Simple but v. clean. Breakfast is decent and individually prepared. Very friendly staff who ‎spoke Spanish only. Only the manager Pati, spoke good English, was very helpful, but she was ‎only there intermittently because she overseas other places. She gave her phone number for ‎any questions. One staff member at a time, so door is locked and you must knock to get in. ‎Individual fast room wi-fi. ‎My main concern is with Hotels.com 22% fee which I think is excessive.
Aufenthalt von 4 Nächten im November 2017

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great staff.great tour booking agent. Good location.
Aufenthalt von 3 Nächten im November 2017

8/10 – Gut

Gahl

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Well organized, clean and comfortable beds
Aufenthalt von 1 Nacht im November 2017

10/10 – Hervorragend

Perry, Los Angeles

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very happy with our choice
Very happy with our stay. We were treated very well and the room, location, breakfast, etc. where all great.
Aufenthalt von 3 Nächten im Oktober 2017

10/10 – Hervorragend

William, Paris

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
maison coloniale, accueillante, excellent rapport
Au centre d'Antigua, mais au calme, belle maison coloniale, 7 chambres, chambre pas très grande mais authentique. Service adorable 24 sur 24. Bon ambiance et bon petit déjeuner
Aufenthalt von 2 Nächten im Oktober 2017

10/10 – Hervorragend

Yuki, Tokyo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This hotel is excellent. Price is reasonable. Room is super clean with strong wifi and enough space. Moreover, you can take hot shower! In addition, staff is so kind and gentle, helping me a lot with big smile. Before getting to this hotel, a member of staff asked me my schedule in Guatemala in English. She organized my travel well by booking shuttle buses to the hotel and to Panajachel. As she wasn't at the hotel on the day when I stayed, she called me to explain the way to take a bus next day. That was really helpful for me. I'm confident this hotel is the best choice for any travelers in Antigua :)
Aufenthalt von 1 Nacht im Oktober 2017

8/10 – Gut

Ryan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
What a view.
Leo is the man. If you don't search Spanish trust in Leo for local world adventures.
Aufenthalt von 1 Nacht im August 2017

10/10 – Hervorragend

Clay

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Rave review
We really had a great time. Pati was very friendly and helped us book everything we needed and drew maps of the city for us and where to go. We really enjoyed our stay.
Aufenthalt von 2 Nächten im August 2017

10/10 – Hervorragend

Peter, Global Traveler

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A cosy, quiet beautiful heaven
I have been several place at Hotel Naranjo. Every time I see improvements! The cleanliness is impeccable. The beds are comfortable to sleep in. The rooms have a very comfortable size, including a desk to work on. The bathrooms are in excellent state. The showers are powerful and there is plenty of hot water. The breakfast is fantastic and La Señora is preparing whatever you would like. The garden area is inviting to just hang out and enjoy the beauty of your life. I will not even think for another place in Antigua. The wifi is reliable and fast. By the way I'm since four years a global traveler and have seen lots of hotels especially in Guatemala.
Aufenthalt von 1 Nacht im August 2017

8/10 – Gut

Andres

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2017

10/10 – Hervorragend

Monica, US

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Cozy, beautiful find
Casa Naranjo is a beautiful place that fits all one's needs. Clean, cozy, great friendly staff, wonderful breakfasts, and completely central within Antigua. The lovely garden and cúpula spaces allow for nice relaxing areas outside of your room if you want to work or just relax, and wi-fi access is great from all points. Highly recommended!
Aufenthalt von 5 Nächten im Juli 2017

10/10 – Hervorragend

Ole

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hyggeligt sted med hjælpsomt personale. Beliggende midt i Antigua, så det er masser af aktiviteter lige uden for døren
Aufenthalt von 2 Nächten im Juli 2017

10/10 – Hervorragend

Jeff, Philadelphia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful for a stay in Antigua
My wife, daughter and I stayed at Casa Narajo for 6 nights and had a delightful time while there. This boutique hotel -- or bed & breakfast -- provided an excellent base while we went to a local Spanish school and toured the city and surrounding areas. Besides comfortable accommodations in our room, and several locations where we could sit together in the two courtyards, the hotel provided a delicious breakfast each day complete with fresh squeezed orange juice. Moreover, the staff were kind and helpful throughout our stay.
Aufenthalt von 7 Nächten im Mai 2017

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel genial para descansar tranquilamente.
Es un hotel familiar, es pequeño, céntrico, limpio y lo que más me gustó fue la cordialidad del personal. Don Antonio es una enciclopedia y trata de darnos en las noches la oportunidad de conocer mas de cerca la historia de Guatemala. Nos preparó el café a las 5 y 30 de la mañana que salíamos hacia el Lago. Doña Lidia una persona trabajadora y cocina riquísimo el desayuno. Lo bonito es que no se escucha nada de la música del centro de los bares. Se encuentra en una zona muy segura el hotel. Bendiciones a don Antonio y doña Lidia.

8/10 – Gut

Simon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel, but small bedroom
Nice hotel. Great breakfast. Room was very small - enough room to walk past the bed to the bathroom door but that's about it!

10/10 – Hervorragend

Roland T Gunner

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Historic charm centrally located
From the moment I knocked at the door, I felt warmly welcomed. The front of the hotel incorporates one of Antigua's historic buildings and the rooms further back have a historic style. Even though it's on a busy street, it was very quiet and calm inside. Breakfast was the usual Guate fare: fruit, eggs, and frijoles.

10/10 – Hervorragend

gregory c.

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
A bigger version of the New Orleans French Quarte
Our 3 night stay in the heart of Antigua, Guatemala was excellent. It t was a 7 unit B&B and the owners own another one nearby with 5 units.You were not given a key to enter the complex; only a key to your own unit. You knocked on the beautiful wooden outside door, someone came to the door, opened up a small sliding panel and as soon as they saw who you were you were let in. It didn't matter what time it was because there was always someone on duty in the front office.You then walked to one of the 4 front rooms facing a quaint courtyard and fountain or continues under the portico and into an other courtyard where a separate building housed 3 additional units facing another courtyard.. The grounds were beautifully kept with loads of tropical plants, shrubs and trees. There was a free cooked to order full breakfast with fresh squeezed orange juice with several choices of other items to choose from. Maria, is the cook, washer and cleaner. She does it all except for what the gardener does outside. I believe his name is Antonio .Neither speaks much English but Maria tries really hard to help out at any time and she fights to try and make herself be understood. The complex is a 5-10 minute walk to almost any site in the old section of Antigua( think New Orleans Fren ch Quarter but only bigger). There are so many good restaurants and places of interest to see.The cobblestone streets can be a hazard and are not the best for walking on. Good walking shoes only !