Hotels | Ashiu, Nantan

"Freundliches Personal, geräumige, stilvoll gestaltete Zimmer. Sauber, super Lage direkt am Biwa See."

"Das Zimmer war wirklich schön und komfortabel mit einem tollen Blick auf den See. Das Highlight unseres Zimmers war natürlich die private heiße Quelle auf dem Balkon. Das Personal war freundlich und hilfsbereit. Das Frühstück war eher japanisch ausgerichtet und sehr lecker. Das Wifi Signal in unserem Zimmer war leider sehr schwach, womit kein bis kaum Internet darüber zur Verfügung stand. Durch die Sonneneinstrahlung hat sich das Zimmer leider teilweise stark aufgeheizt und die Leistung der Klimaanlage konnte das nicht abfangen. Der Lawson im Erdgeschoß ist sehr zu empfehlen und hat eine tolle Auswahl an Waren."

"Very disappointing stay – poor service and not worth the price We had high expectations for this ryokan, but our stay was truly disappointing. Communication before arrival was already slow and unclear, and things didn’t improve upon arrival. At check-in, everything felt rushed. The staff member practically walked away from us, and the whole process was reduced to: sit down, pick your dinner and check-out time on a paper – no welcome, no explanation, no hospitality. The building itself was very old and quite run-down. It was clean, but clearly in need of renovation. The onsen photos online were misleading: the beautiful baths shown actually belong to another building, which we couldn’t access from where we were staying. Dinner was another disappointment. It was traditional Japanese style, but the food quality and taste were poor, and nothing was explained. The staff spoke almost no English and showed little effort to make guests feel comfortable. When we tried to order something to drink afterwards, we were first ignored and then told quite rudely that it wasn’t possible. The only nice thing was the surrounding nature, which was peaceful and scenic. Overall, the whole experience felt cold and impersonal – as if you just come, eat, and leave. We were honestly relieved that we had booked only one night. Definitely not worth the high price, and we would never stay here again. "

"Das Personal war freundlich und zuvorkommend. Das Hotel ist etwas weit weg von der Bushaltestelle und es geht Berg hoch bis zum Hotel. Deshalb empfiehlt es sich beim Hotel anzurufen und nach einem Transfer zu fragen. Auf dem Rückweg haben wir den Transfer in Anspruch genommen. Die Onsen waren nach Geschlechtern getrennt (so wie es in Japan üblich ist). Insgesamt waren die gemeinsamen Onsen aber sauber, einladend und schön. Das Essen ist typisch japanisch. Der Shabu Shabu hat uns gut geschmeckt, auch wenn es etwas Übung bedarf die Zutaten rechtzeitig rein und raus zu tun. Das Schönste war auf jeden Fall der kleine japanische Garten mit dem Koi-Teich hinter den Zimmern. Alles in allem hat uns das gut gefallen im Hotel"

"Das Personal war besonders freundlich und hilfsbereit und das Zimmer sehr schön, groß und sauber"

"Ein sehr schönes Hotel. Der Service war hervorragend! "

"I loved everything about the Moksa Hotel! The accommodation is a bit out of the way, but still easy to reach by subway and bus. The hotel is located at the foot of a mountain with a forest and a river, and is very quiet! The staff was great, the rooms were stunningly beautiful, and the spa, which you could book as an additional option, was a dream. The garden is definitely the highlight. Drinks at the bar and in the room are free. If you don't want to book dinner, you can also order delivery. One thing that could be improved is that there is also fruit or yoghurt at breakfast. It was one of the nicest hotels I've ever stayed in! I definitely want to come back!"

"Klassisches hochwertiges Hotel alter Schule. Etwas älter aber sehr gut gepflegt mit hochwertiger Einrichtung. Etwas außerhalb aber sehr gut per U-Bahn zu erreichen. Kann ich wärmstens empfehlen!"

"We loved our stay at the onsen hotel. It was a great way to see the more quiet side of Kyoto. The hosts were amazing and friendly, they even helped us to get a taxi after checking out. The food was delicious. Everything was prepared fresh every morning and evening and there was a variety of foods to choose from. We definitely will be back next time visiting Kyoto."