6 Außenpools, Sonnenschirme
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Bewertungen von Stella Di Mare Sea Club Hotel

4 out of 5
Stella Di Mare Sea Club Hotel
Suez Governorate, Ataqah

Bewertungen

8.4

Sehr gut

59 von insgesamt 128 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
47 von insgesamt 128 Gästebewertungen haben eine Bewertung von 8 - Gut" "
10 von insgesamt 128 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 von insgesamt 128 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
6 von insgesamt 128 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

8.6/10

Personal & Service

8.6/10

Ausstattung

8.4/10

Zustand der Unterkunft

8.4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Dr. Johannes

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gepflegte Anlage, sauberes Hotel, guter Service, Essen sehr geschmackvoll. Lediglich der Preis ist etwas hoch.
Aufenthalt von 1 Nacht im September 2019
Antwort von Francesco Fontana am 29. Sept. 2019
Dear Valued Guest, we would like to thank you for staying with us at Stella Di Mare Sea Club Hotel and for taking the time to share your feedback about your holidays. It is our pleasure that we provided you an enjoyable vacation . Looking forward to meet always your kind expectation , Many Thanks, the Stella Di mare Management Team

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Juni 2019
Antwort von Francesco Fontana am 4. Juli 2019
Dear Valued Guest, we would like to thank you for staying with us at Stella Di Mare Sea Club Hotel and for taking the time to share your feedback about your holidays. It is our pleasure that we provided you an enjoyable vacation , appreciate all your kind rating feedback , Thank you again for your Looking forward to meet your kind expectation always , Many Thanks, the Stella Di mare Management Team

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr schöne Hotelanlage mit mehreren Pools Sportmöglichkeit Der Stand ist super mit Bars usw. Kids Club und großer Spielplatz in Strandnähe Essen wie Frühstück / Abendessen sehr gut
Aufenthalt von 6 Nächten im November 2018
Antwort von Management Team am 15. Dez. 2018
Dear Valued Guest, we would like to thank you for staying with us at Stella Di Mare Sea Club Hotel and for taking the time to share your feedback about your holidays. It is our pleasure that we provided you an enjoyable vacation. Thank you again for your feedback. Looking forward to see you again soon Many Thanks, the Stella Di mare Management Team

10/10 – Hervorragend

Mateus, Fort Myers

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 12 Nächten im März 2024
Antwort von Stella Di Mare sea club Hotel Management am 16. März 2024
Dear Mr. Mateus,We sincerely thank you for choosing Stella Di Mare Sea Club Resort to stay and for sharing your positive feedback.We are glad to read that you appreciate our hotel services and facilities, constantly strive to achieve excellence, and to provide you with the highest standards in hospitality moreover our goal it’s to meet your expectations.Thank you for your review and welcome you back again soon

8/10 – Gut

Joseph

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Stella Di Mare Sea Club am 20. Feb. 2024
Dear Mr. Joseph,We sincerely thank you for choosing Stella Di Mare Sea Club Resort to stay and for sharing your positive feedback.We are glad to read that you appreciate our hotel services and facilities, constantly strive to achieve excellence, and to provide you with the highest standards in hospitality moreover our goal it’s to meet your expectations.Thank you for your review and welcome you back again soon Stella Di Mare sea club Hotel Management

8/10 – Gut

INAS

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
the property was very clean
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Stella Di Mare sea club Hotel Management am 28. Dez. 2023
Dear Ms. Inas, We sincerely thank you for choosing Stella Di Mare Sea Club Resort to stay and for sharing your positive feedback. We are glad to read that you appreciate our hotel services and facilities, constantly strive to achieve excellence, and to provide you with the highest standards in hospitality moreover our goal it’s to meet your expectations. Thank you for your review and welcome you back again soon

8/10 – Gut

Ghada

Gut: Personal & Service
Aufenthalt von 2 Nächten im September 2023
Antwort von Stella Di Mare sea club Hotel Management am 2. Okt. 2023
Dear Ms. Ghada,We sincerely thank you for choosing Stella Di Mare Sea Club Resort to stay and for sharing your positive feedback.We are glad to read that you appreciate our hotel services and facilities, constantly strive to achieve excellence, and to provide you with the highest standards in hospitality moreover our goal it’s to meet your expectations.Thank you for your review and welcome you back again soon

10/10 – Hervorragend

Mamdouh

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent beach, location around 1 hour from Cairo. Excellent food quality, quantity, and variety. Very good aqua park Excellent landscape and garden Excellent transportation to and from the beach
Aufenthalt von 2 Nächten im September 2023
Antwort von Stella Di Mare sea club Hotel Management am 24. Sept. 2023
Dear Mr. Mamdouh,We sincerely thank you for choosing Stella Di Mare Sea Club Resort to stay and for sharing your positive feedback.We are glad to read that you appreciate our hotel services and facilities, constantly strive to achieve excellence, and to provide you with the highest standards in hospitality moreover our goal it’s to meet your expectations.Thank you for your review and welcome you back again soon

10/10 – Hervorragend

Said

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
it was excellent. we enjoyed everything
Aufenthalt von 3 Nächten im August 2023
Antwort von Stella Di Mare Sea Club am 2. Sept. 2023
Dear Mr. Said,We sincerely thank you for choosing Stella Di Mare Sea Club Resort to stay and for sharing your positive feedback.We are glad to read that you appreciate our hotel services and facilities, constantly strive to achieve excellence, and to provide you with the highest standards in hospitality moreover our goal it’s to meet your expectations.Thank you for your review and welcome you back again soon Stella Di Mare sea club Hotel Management

8/10 – Gut

Raed

Gut: Personal & Service
Aufenthalt von 2 Nächten im August 2023
Antwort von Stella Di Mare Sea Club am 1. Sept. 2023
Dear Mr. Read,We sincerely thank you for choosing Stella Di Mare Sea Club Resort to stay and for sharing your positive feedback.We are glad to read that you appreciate our hotel services and facilities, constantly strive to achieve excellence, and to provide you with the highest standards in hospitality Moreover our goal it’s to meet your expectations.Thank you for your review and welcome you back again soon Stella Di Mare Sea Club Hotel Management

8/10 – Gut

James

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Overall, our stay was wonderful. Staff are a great treasure to the property. Room was clean, spacious with a nice decoration placed in the room for our anniversary and a delicious cake, special thanks to Melisa and Abader from G.R and Kirollos from H.K. Food was so delicious with a wide range of selections everyday. The restaurant staff and chefs were so nice, very welcoming and hospitable, so attentive to our needs especially chef Medhat and other chefs. We had a lot of problems with the internet connection but thanks to G.R & I.T team they changed our room and the internet became a bit better than before. The other negative thing about the service is the quantity supply of water bottles in the room. We were limited to 2 bottles per person for the entire day, which is not enough consumption. we hope this thing can be considered for a future visit. Lastly, the entertainment program can be modified to include a different variety other than just the singer and DJ every night. At the end, thanks to everyone who helped us and made our stay an amazing one. Regards, Mr & Mrs Lewiz
Aufenthalt von 5 Nächten im Juli 2023
Antwort von Stella Di Mare sea club Hotel Management am 23. Juli 2023
Dear Mr. James,We sincerely thank you for choosing Stella Di Mare Sea Club Resort to stay and for sharing your feedback.It was our pleasure to have you and your comment is well noted We are glad to read that you appreciate our hotel services and facilities, constantly strive to achieve excellence, and provide you with the highest standards in hospitality moreover we were glad that we were able to meet most of your expectations.Thank you for your review and welcome you back again soon Stella Di Mare sea club Hotel Management

8/10 – Gut

Mohammed

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Overall very good. Staff were very professional. Great water sports activities at the beach. Just wished we knew about it earlier rather than at the end of the trip. But food and the area was great.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Guest Relation Milsia Magdi am 13. Juli 2023
Dear Mohamed, We are glad that you had a great time with us and hope you will keep Stella Di Mare Sea Club in your memories As a happy holiday spot, Look forward to welcoming you back soon

4/10 – Schlecht

aya

Mit der Familie gereist
The staff is veryyyy rude , unfriendly, inflexible, veryyyyy slow if you asked them to get you something.. except the waiters at the restaurant
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Guest Relation Melsia Magdi am 11. Juli 2023
Dear Aya, Thank you for taking the time to write about your recent stay with us. I was disappointed to hear that you had some trouble and I am sorry that we didn’t make it right before you checked out. We truly aspire to 100% guest satisfaction so please accept my apologies. I will be sharing this feedback with the team and I hope we can make it up to you on your next stay. If you’re willing to give us another chance, please let me know when you are returning and I will make sure you have the great experience we want all our guests to have.

10/10 – Hervorragend

Fouad

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The food is fantastic (mainly your seafood meals), wide varieties ... Egyptian, international & Asian meals were really tasty ... 😋👍😍 The friendly staff is a main plus point. Safety makes the place ideal for kids accompanied by their families. Regards
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Guest Relation Milsia Magdi am 11. Juli 2023
Dear Fouad, We are glad that you had a great time with us and hope you will keep Stella Di Mare Sea Club in your memories As a happy holiday spot, Look forward to welcoming you back soon

10/10 – Hervorragend

fady

Aufenthalt von 2 Nächten im Juli 2023
Antwort von Guest Relation Milsia Magdi am 11. Juli 2023
Dear Fady, We are glad that you had a great time with us and hope you will keep Stella Di Mare Sea Club in your memories As a happy holiday spot, Look forward to welcoming you back soon

6/10 – Okay

Hossameldin, Brooklyn

Aufenthalt von 2 Nächten im Juli 2023
Antwort von Stella Di Mare sea club Hotel Management am 25. Juli 2023
Dear Ms.Nada ,We sincerely thank you for choosing Stella Di Mare Sea Club Resort to stay and for sharing your feedback.It was our pleasure to have you and your comment is well noted We are glad to read that you appreciate our hotel services and facilities, constantly strive to achieve excellence, and provide you with the highest standards in hospitality moreover we were glad that we were able to meet most of your expectations.Thank you for your review and welcome you back again soon Stella Di Mare sea club Hotel Management

10/10 – Hervorragend

Mohamed

Aufenthalt von 3 Nächten im Mai 2023
Antwort von Guest Relation Milsia Magdi am 16. Mai 2023
Dear Mohamed, We are glad that you had a great time with us and hope you will keep Stella Di Mare Sea Club in your memories As a happy holiday spot, Look forward to welcoming you back soon

8/10 – Gut

Julie, Ottawa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had an okay stay at Stella Di Mare. Pros: - Nice clean, spacious and very comfortable rooms. - excellent staff, helpful and friendly - good food with the half board Cons: - tennis courts are in horrible condition and charged for access - need more fresh fruits at the restaurant (banana, strawberry, anything in season) Overall we had a restful stay, but we wished billiards and tennis was free for hotel guests. It's good value for money overall and would recommend if wanting some sea experience on a budget.
Aufenthalt von 2 Nächten im Januar 2023
Antwort von May Y am 29. Jan. 2023
Dear Julie, Thank you so much for your recent stay and sharing your feedback with us. We are so thrilled that you have enjoyed our rooms, your kind words are highly appreciated. We are sorry to read that there were some aspects that did not meet your expectations and will share your complete review with the staff as we truly value your remarks. We look forward to welcoming you back in the near future.Sincerely, May Youssry Assistant Guest Relations Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was pleasant and the kids club was good.
Aufenthalt von 2 Nächten im Dezember 2022
Antwort von May Y am 31. Dez. 2022
Dear Our Valuable Guest, We are so thrilled that you had a great stay with us and took the time to share your feedback. We truly appreciate it.Looking forward to welcoming you soon.Sincerely,

10/10 – Hervorragend

Rasha

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved our stay, the staff was great and very helpful. Especially Mai she supported us since we arrived and was a great help. We will definitely go back.
Antwort von May Y am 14. Dez. 2022
Dear Ms. Rasha, It was such a pleasure to see your review. Thank you so much for taking the time to review Stella Sea Club Hotel. I was pleased to hear that you loved your stay with us. We really appreciate your kind words. We look forward to welcoming you soon. Sincerely,

8/10 – Gut

Sahar

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pros. Clean, friendly staff. Good entertainment. Cons. Extremely expensive bar. $20 for a shot of liquor and more for mixed drinks! They charge for drinking water. (No sense)! Wi-Fi is a joke. Even if you pay extra to get Wi-Fi in your room. You’ll never get it. Overall. We liked the place and I highly recommend it.
Aufenthalt von 2 Nächten im September 2022
Antwort von Sincerely, Guest Relation Milsia Magdi am 7. Okt. 2022
Dear Sahar, Thank you so much for your recent stay and review. I was happy to read that you liked our staff. While I was disappointed that you didn’t have a five-star experience, I will be sharing your complete review with my staff to ensure that we learn and grow from your remarks. I hope that you will stay with us again on your next trip to Stella Di Mare Sea Club Hotel Thank you.

2/10 – Ungenügend

Aya

Aufenthalt von 2 Nächten im September 2022
Antwort von Guest Relations Milsia Magdi am 30. Sept. 2022
Dear AyaI am truly sorry that we weren’t able to provide you with a great experience during your last stay with us.If you are willing to give us another chance, I would love to show you the hospitality that we are known for. Please let me know when you return and I’ll ensure you have a great stay.

10/10 – Hervorragend

George

Aufenthalt von 2 Nächten im September 2022
Antwort von Guest Relations Milsia Magdi am 28. Sept. 2022
Dear GeorgeWe are glad that you had a great time with us, and hope you will keep Stella Di Mare Sea Club in your memories As a happy holiday spot, Looking forward to welcoming you back soon

2/10 – Ungenügend

Rami

Aufenthalt von 3 Nächten im September 2022
Antwort von Yours sincerely. Guest Relation Milsia Magdi am 16. Sept. 2022
Dear Ramy,I am truly sorry that we weren’t able to provide you with a great experience during your last stay with us.If you are willing to give us another chance, I would love to show you the hospitality that we are known for. Please let me know when you return and I’ll ensure you have a great stay.

2/10 – Ungenügend

Bassam

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I don’t recommend anyone who is not Egyptian to stay at this hotel. Service was less than average in many situations. Workers were not respectful. The list can go on but my overall experience wasn’t satisfactory.
Aufenthalt von 2 Nächten im August 2022
Antwort von May Y am 11. Dez. 2022
Dear Mr. Bassam, Thank you for taking the time to share your feedback. I was truly disheartened to read your review and want to apologize for not meeting your expectations. Please know that we take all guest feedback very seriously and will be reviewing the details with staff to ensure we do better next time. If you’re willing to give us another chance when you’re back in Ain Sokhna, please reach out directly as I would love to personally oversee your stay and I will make sure you have the great experience we want all our guests to have.Sincerely,

10/10 – Hervorragend

Ashraf

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent vacation
Aufenthalt von 2 Nächten im Juli 2022
Antwort von Yours sincerely. Guest Relations Milsia Magdi am 20. Juli 2022
Dear Mr. / Ashraf, I’m so thrilled that you had a great stay with us and took the time to share your feedback. We truly appreciate it. We hope that you will return to Stella Sea Club Hotel. We look forward to hosting you again!

10/10 – Hervorragend

KHALED

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great destination. Rooms are very clean. Pools are super clean and many spots so you never feel crowded. The staff is extremely courteous and helpful. The beach is clean and the water was so clear. Food was good and again the staff was brilliant. The only observation is that the facility is a bit dated and and will benefit from technology upgrade.
Aufenthalt von 3 Nächten im Juli 2022
Antwort von Yours sincerely. Guest Relations Milsia Magdi am 20. Juli 2022
Dear Mr. /Khaled, I’m so thrilled that you had a great stay with us and took the time to share your feedback. We truly appreciate it. We hope that you will return to Stella Sea Club Hotel. We look forward to hosting you again!

4/10 – Schlecht

mohamed

Aufenthalt von 2 Nächten im Juni 2022
Antwort von Hotel Management am 8. Juli 2022
Dear Mohamed, We are extremely disappointed that we couldn't meet your expectation, Looking forward to welcoming you soon for a better experience

8/10 – Gut

ahmed

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel with great staff and pool , water park is awesome , food is also very good , only the room is a little bit outdated but overall great experience.
Aufenthalt von 2 Nächten im Juni 2022
Antwort von Sara Besheer am 30. Juni 2022
Dear Ahmed We are glad that you had a pleasant stay with us and we hope you keep Stella Sea Club in your good memory ever. looking forward to welcoming you back soon to our properties. Best regards, Guest Relations Manager Sara Besheer

10/10 – Hervorragend

Karim

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2022
Antwort von Sara Besheer am 30. Juni 2022
Dear Karim We are glad that you had a pleasant stay with us and we hope you keep Stella Sea Club in your good memory ever. looking forward to welcoming you back soon to our properties. Best regards, Guest Relations Manager Sara Besheer

10/10 – Hervorragend

Gina

Aufenthalt von 4 Nächten im Juni 2022
Antwort von Sara Besheer am 30. Juni 2022
Dear Gina We are glad that you had a pleasant stay with us and we hope you keep Stella Sea Club in your good memory ever. looking forward to welcoming you back soon to our properties. Best regards, Guest Relations Manager Sara Besheer

10/10 – Hervorragend

Suleiman

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hotel… Sara the guest relation manager is very professional and supportive… the staff are very professional and friendly… I have to say that I had Avery bad experience with the bazar shop there and don’t recommend it at all … you can buy from the shops in the village
Aufenthalt von 4 Nächten im April 2022
Antwort von Yours sincerely. General manager Francesco Fontana am 7. Mai 2022
Dear Suleiman We are glad that you had a pleasant stay with us and we hope you keep Stella Sea Club in your good memory ever. looking forward to welcoming you back soon to our properties.

8/10 – Gut

Said

Aufenthalt von 3 Nächten im April 2022
Antwort von Yours sincerely. General manager Francesco Fontana am 7. Mai 2022
Dear Said We are glad that you had a pleasant stay with us and we hope you keep Stella Sea Club in your good memory ever. looking forward to welcoming you back soon to our properties.

8/10 – Gut

Mark

Aufenthalt von 3 Nächten im April 2022
Antwort von Yours sincerely. General manager Francesco Fontana am 7. Mai 2022
Dear Mark We are glad that you had a pleasant stay with us and we hope you keep Stella Sea Club in your good memory ever. looking forward to welcoming you back soon to our properties.

10/10 – Hervorragend

J.A

Aufenthalt von 2 Nächten im April 2022
Antwort von Yours sincerely. General manager Francesco Fontana am 7. Mai 2022
Dear J.A We are glad that you had a pleasant stay with us and we hope you keep Stella Sea Club in your good memory ever. looking forward to welcoming you back soon to our properties.

10/10 – Hervorragend

Aldijana

Aufenthalt von 2 Nächten im Januar 2022
Antwort von Yours sincerely. General manager Francesco Fontana am 13. Jan. 2022
Dear guest Thank you for taking the time to review your recent stay with us. I was pleased to note that you felt our location for your visit was appropriate and you enjoyed our friendly hospitality , we do look forward In the hope of being able to welcome you back in the near future and delivering to you the professional and friendly customer service levels that so many of guests have experienced and continue to enjoy at the Stella Di Mare Sea Club Hotel

10/10 – Hervorragend

Khaled

Aufenthalt von 3 Nächten im November 2021
Antwort von Yours sincerely. General manager Francesco Fontana am 29. März 2022
Dear Khaled , , Let us thank you for taking the time to write your review . We are glad to know that you enjoyed your stay with us in general and we hope you keep the Stella Sea Club in your good memory ever. look forward to welcoming you back soon to our properties. Best regards, Hotel management.

8/10 – Gut

Sally

Aufenthalt von 3 Nächten im November 2021
Antwort von Comment from Hotel Management am 25. Nov. 2021
Dear Mrs. Sally Let us thank you for giving us a high score. We are glad to know that you enjoyed your stay with us in general and we hope you keep the Stella Sea Club in your good memory ever. We look forward to welcoming you back soon to our properties. Best regards, Hotel management.

10/10 – Hervorragend

Sheikh

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great
Aufenthalt von 2 Nächten im November 2021
Antwort von Yours sincerely. General manager Francesco Fontana am 25. Nov. 2021
Dear guest Thank you for taking the time to review your recent stay with us. I was pleased to note that you felt our location for your visit was appropriate and you enjoyed our friendly hospitality , we do look forward In the hope of being able to welcome you back in the near future and delivering to you the professional and friendly customer service levels that so many of guests have experienced and continue to enjoy at the Stella Di Mare Sea Club Hotel

4/10 – Schlecht

Saleh

Aufenthalt von 2 Nächten im Oktober 2021
Antwort von Yours sincerely. General manager Francesco Fontana am 12. Okt. 2021
Dear Mr , Saleh , Thank you for taking the time to review your recent stay with us. I was pleased to note that you felt our location for your visit was appropriate and you enjoyed our friendly hospitality , regarding your comment Be assured that your feedback has been shared with the relevant section heads involved for corrective action and remedial improvement, we do look forward In the hope of being able to welcome you back in the near future and delivering to you the professional and friendly customer service levels that so many of guests have experienced and continue to enjoy at the Stella Di Mare Sea Club Hotel.

10/10 – Hervorragend

Youssef

Aufenthalt von 3 Nächten im September 2021
Antwort von Yours sincerely. General manager Francesco Fontana am 3. Okt. 2021
Dear Mr, Youssef Thank you for taking the time to review your recent stay with us. I was pleased to note that you felt our location for your visit was appropriate and you enjoyed our friendly hospitality , we do look forward In the hope of being able to welcome you back in the near future and delivering to you the professional and friendly customer service levels that so many of guests have experienced and continue to enjoy at the Stella Di Mare Sea Club Hotel.

10/10 – Hervorragend

Tammy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im September 2021
Antwort von Yours sincerely. General manager Francesco Fontana am 3. Okt. 2021
Dear Mr, Tammy Thank you for taking the time to review your recent stay with us. I was pleased to note that you felt our location for your visit was appropriate and you enjoyed our friendly hospitality , we do look forward In the hope of being able to welcome you back in the near future and delivering to you the professional and friendly customer service levels that so many of guests have experienced and continue to enjoy at the Stella Di Mare Sea Club Hotel

8/10 – Gut

ahmed

Gut: Personal & Service
Aufenthalt von 2 Nächten im August 2021
Antwort von May Y am 11. Dez. 2022
Dear Mr. Ahmed,I’m so thrilled that you had a great stay with us and took the time to share your feedback. We truly appreciate it. Looking forward to welcoming you back very soon.Sincerely,

10/10 – Hervorragend

Nagy

Aufenthalt von 3 Nächten im August 2021
Antwort von May Y am 11. Dez. 2022
Dear Mr. Nagy,I’m so thrilled that you had a great stay with us and took the time to share your feedback. We truly appreciate it. Looking forward to welcoming you back very soon.Sincerely,

10/10 – Hervorragend

Aline

Aufenthalt von 3 Nächten im August 2021
Antwort von Yours sincerely.General manager Francesco Fontana am 16. Sept. 2021
Dear Mr, Aline, Thank you for taking the time to review your recent stay with us. I was pleased to note that you felt our location for your visit was appropriate and you enjoyed our friendly hospitality , we do look forward in the hope of being able to welcome you back in the near future and delivering to you the professional and friendly customer service levels that so many of guests have experienced and continue to enjoy at the Stella Di Mare Sea Club Hotel.

8/10 – Gut

Nadiya

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ok hotel... Nothing wow
Aufenthalt von 2 Nächten im August 2021
Antwort von Yours sincerely. General manager Francesco Fontana am 3. Sept. 2021
Dear Mrs.Nadiya Thank you for taking the time to review your recent stay with us. I was pleased to note that you felt our location for your visit was appropriate and you enjoyed our friendly hospitality , we do look forward In the hope of being able to welcome you back in the near future and delivering to you the professional and friendly customer service levels that so many of guests have experienced and continue to enjoy at the Stella Di Mare Sea Club Hotel.

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Horrible check-in, good facilities and food
The overall experience was okay but the check-in process made for a miserable start of our weekend. Key-cards didn't work so we had to wait for 15 minutes until they realized they had to change our room. The replacement didn't have the bed arrangement that we had requested. The bellman falsely claimed that this was easily remediable with a quick phone call. Instead, the response was it wasn't fixable and that we should be thankful for getting a replacement room as opposed to the management letting us sit in the scorching sun with our luggage until they pulled their act together. Even the replacement room was very challenging to get into because only one key worked and sporadically at that. The nail in the coffin was when they refused to make dinner arrangements for the remainder of our party who were running late and checking in around midnight, even though they were paying the full rate!
Aufenthalt von 2 Nächten im August 2021
Antwort von Yours sincerely. General manager Francesco Fontana am 3. Sept. 2021
Dear Guest, Thank you for taking the time to review your recent stay with us. I was pleased to note that you felt our location for your visit was appropriate and you enjoyed our friendly hospitality , regarding your comment Be assured that your feedback has been shared with the relevant section heads involved for corrective action and remedial improvement, we do look forward In the hope of being able to welcome you back in the near future and delivering to you the professional and friendly customer service levels that so many of guests have experienced and continue to enjoy at the Stella Di Mare Sea Club Hotel.

10/10 – Hervorragend

Tadros

Aufenthalt von 2 Nächten im August 2021
Antwort von May Y am 11. Dez. 2022
Dear Mr. Tadros,I’m so thrilled that you had a great stay with us and took the time to share your feedback. We truly appreciate it. Looking forward to welcoming you back very soon.Sincerely,

6/10 – Okay

Puzant

Aufenthalt von 3 Nächten im August 2021
Antwort von Yours sincerely. General manager Francesco Fontana am 16. Sept. 2021
Dear Mr, Puzan, Thank you for taking the time to review your recent stay with us. I was pleased to note that you felt our location for your visit was appropriate and you enjoyed our friendly hospitality , we do look forward in the hope of being able to welcome you back in the near future and delivering to you the professional and friendly customer service levels that so many of guests have experienced and continue to enjoy at the Stella Di Mare Sea Club Hotel.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Juli 2021
Antwort von Yours sincerely. General manager Francesco Fontana am 17. Sept. 2021
Dear Guest, Thank you for taking the time to review your recent stay with us. I was pleased to note that you felt our location for your visit was appropriate and you enjoyed our friendly hospitality , we do look forward in the hope of being able to welcome you back in the near future and delivering to you the professional and friendly customer service levels that so many of guests have experienced and continue to enjoy at the Stella Di Mare Sea Club Hotel.