Außenbereich

Bewertungen von Days Inn by Wyndham Atlantic City Oceanfront-Boardwalk

2 out of 5
Days Inn by Wyndham Atlantic City Oceanfront-Boardwalk
3000 Boardwalk At Morris Ave, Atlantic City, NJ

Bewertungen

7.4

Gut

354 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
275 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 8 - Gut" "
163 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 6 - Okay" "
92 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
122 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.4/10

Sauberkeit

7.8/10

Personal & Service

6.6/10

Ausstattung

6.8/10

Zustand der Unterkunft

7.0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Ifeoma

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
The staff is very attentive, friendly.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hotel Manager am 15. Mai 2024
Dear Ifeoma,Your kind words mean the world to us! We're delighted to hear that our staff's attentive and friendly service made your stay even more enjoyable. It's always our pleasure to ensure you have a wonderful experience. Looking forward to welcoming you back soon for another memorable stay!Sincerely, Hotel Manager

10/10 – Hervorragend

Sandra

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Muy bien
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hotel Manager am 14. Mai 2024
Dear Sandra,Thanks for your kind feedback. We try to provide the best experience in town, and that seems to be a goal. We take pride in doing what's right to ensure the best possible guest experience and hope you will be able to stay with us frequently in the future. Sincerely, Hotel Manager

10/10 – Hervorragend

Brenda

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is my 4th stay and I have already booked another stay in June
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hotel Manager am 14. Mai 2024
Dear Brenda,We're delighted to hear that you've enjoyed your stays with us and that you've already booked another visit in June! Thank you for your continued loyalty and support. We look forward to welcoming you back for your fourth stay and ensuring it's just as enjoyable as the previous ones. If there's anything we can do to make your upcoming stay even better, please don't hesitate to let us know. See you soon!Sincerely, Hotel Manager

6/10 – Okay

Mark

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Very old and dated No coffee in the room One elevator out No safe
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 13. Mai 2024
Dear Mark,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Rest assured, we are continuously working to improve our amenities and facilities to better accommodate our guest's needs. Your comments will be shared with our team for further consideration.Sincerely, Hotel Manager

8/10 – Gut

Samara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 13. Mai 2024
Dear Samara,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

6/10 – Okay

MICHAEL

Mit der Familie gereist
Gut: Personal & Service
Clean, nice staff but needs to be updated and coffee pot in the room
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 13. Mai 2024
Dear MICHAEL,Thank you for sharing your experience with us. We're pleased to hear that you found our hotel clean with friendly staff. Your feedback regarding updates and in-room coffee amenities is noted, and we'll take it into consideration as we strive to enhance our guest's experience. We hope to welcome you back in the future.Sincerely, Hotel Manager

2/10 – Ungenügend

Pamela

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
Walls were dirty with big guts. The ironing boards were dirty and burned. The rooms smelled musty. Will not stay here again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 11. Mai 2024
Dear Pamela,We're truly sorry to hear about your disappointing experience during your stay. Your feedback is concerning, and we apologize for the cleanliness issues you encountered. This falls short of the high standards we strive to maintain. We'll address these issues immediately to ensure they're rectified. Your satisfaction is important to us, and we hope you'll reconsider giving us another chance to provide you with a better experience in the future. If there's anything we can do to make amends, please don't hesitate to reach out.Sincerely, Hotel Manager

2/10 – Ungenügend

Jonatan

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 13. Mai 2024
Dear Jonatan,Thank you for selecting our property for your stay. We're sorry to learn that your experience fell short of your expectations, and we're eager to understand the specific details that led to this. Your feedback is vital in our continuous efforts to enhance our services, and we genuinely value your insights. We assure you that your comments will guide us in taking the necessary steps to prevent such occurrences in the future. We hope you'll consider giving us another chance to provide you with a more positive and satisfactory stay. Your understanding is greatly appreciated.Sincerely, Hotel Manager

6/10 – Okay

Christopher

Mit dem Partner gereist
Outdated. Definitely needs an upgrade
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 10. Mai 2024
Dear Christopher,Thank you for your feedback. We appreciate your honesty. We apologize if the outdated appearance of our hotel impacted your stay. We take your comments seriously and will consider them as we plan for future improvements. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a more updated and enjoyable experience in the future. Sincerely, Hotel Manager

10/10 – Hervorragend

Tameko

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like the respectfulness and the kindnesscustomer representative were at the hotel
Aufenthalt von 4 Nächten im April 2024
Antwort von Hotel Manager am 9. Mai 2024
Dear Tameko,Hello! We're thrilled to hear that you appreciated the respectfulness and kindness of our customer representatives during your stay! Providing excellent service with a friendly demeanor is what we strive for, and we're glad to know that we succeeded in making your experience enjoyable. Thank you for your kind words, and we look forward to welcoming you back in the future!Sincerely, Hotel Manager

2/10 – Ungenügend

Liliana

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
There were bedbugs on the bed. The rug and bathroom were disgusting.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 8. Mai 2024
Dear Liliana,I'm truly sorry to hear about your disappointing experience. We strive to ensure all our guests have a positive experience, and your feedback is invaluable in helping us improve. Rest assured, we'll thoroughly investigate the issues mentioned and take the necessary steps to address them. Your comfort is our priority, and we hope to have the opportunity to provide you with a much better stay in the future. Please consider visiting us again.Sincerely, Hotel Manager

10/10 – Hervorragend

Diamond

Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 7. Mai 2024
Dear Diamond,Whoa! We appreciate you taking the time to give us a perfect review! That you had such a wonderful experience with us makes us very glad. It's great to hear that we were able to deliver excellent customer service, as that is our goal. We anticipate being of assistance to you in the future for any needs that may arise. Thank you once more!Sincerely, Hotel Manager

8/10 – Gut

Melanie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hotel Manager am 7. Mai 2024
Dear Melanie,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay. If there's anything specific you enjoyed or any areas where we could improve, please feel free to let us know. Your feedback helps us ensure that we're providing the best possible experience for our guests. We appreciate your support and hope to welcome you back again soon!Sincerely, Hotel Manager

2/10 – Ungenügend

Cameron

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
We were charged $30 for parking which wasn’t in their website when I booked reservations smh
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 6. Mai 2024
Dear Cameron,We apologize for any confusion regarding the parking fee. Your feedback is important to us, and we'll review our website to ensure that all fees are clearly communicated to our guests during the booking process. We appreciate your understanding and hope to have the opportunity to provide a more seamless experience for you in the future. If you have any further concerns, please don't hesitate to reach out to our team.Sincerely, Hotel Manager

8/10 – Gut

Nicole, Sparta

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 7. Mai 2024
Dear Nicole,Thank you for staying with us. We hope you enjoyed your stay and that we met all of your expectations, as evidenced by the four-star review you've given us. Please let us know if there's anything we can do to make your next visit even better. We pride ourselves on providing excellent service and want to keep our guests happy!Sincerely, Hotel Manager

6/10 – Okay

Daniel

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 6. Mai 2024
Dear Daniel,Thank you for your 3/5 rating. We apologize if your experience fell short of your expectations. Your feedback is important to us, so please feel free to share any specific concerns or issues you encountered so that we can address them and improve our service. We value your input and hope to have the opportunity to enhance your experience in the future. Sincerely, Hotel Manager

10/10 – Hervorragend

Kenberlin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Is Quiet and close to the Boardwalk
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 30. Apr. 2024
Dear Kenberlin,Thank you for your review! We're delighted to hear that you enjoyed the peaceful atmosphere of our hotel and found its proximity to the boardwalk convenient. Providing a relaxing and convenient experience for our guests is our priority, and we're glad we could meet your expectations. We look forward to welcoming you back for another pleasant stay in the future!Sincerely, Hotel Manager

4/10 – Schlecht

Alicia

Verbesserungswürdig: Sauberkeit
Dirty
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 29. Apr. 2024
Dear Alicia,We're deeply sorry to hear about your experience. Cleanliness is a top priority for us, and we regret falling short of your expectations during your stay. Your feedback is invaluable, and we will address this issue promptly to ensure a more enjoyable experience for our guests in the future. We sincerely apologize for any inconvenience caused and hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

6/10 – Okay

Diane

Gut: Personal & Service
Bien situé, aurait vraiment besoin de rénovation, lit confortable, oreiller d'un format petit inhabituel. Directement sur la place et sur le boardwalk.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 30. Apr. 2024
Dear Diane,Thank you for your review. We're pleased to hear that you appreciated our hotel's prime location. We apologize for any inconvenience caused by the need for renovation and the unusual pillow size. Your feedback is valuable to us, and we'll take it into consideration for future improvements. We hope to have the opportunity to welcome you back for a more enhanced stay in the future.Sincerely, Hotel Manager

10/10 – Hervorragend

Ebony

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Good. Just need more and better parking
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 29. Apr. 2024
Dear Ebony,Thank you for your feedback! We're glad to hear that you had a positive experience overall. We appreciate your suggestion regarding parking and will certainly take it into consideration as we strive to enhance our amenities for our guests. Your satisfaction is important to us, and we hope to welcome you back again soon!Sincerely, Hotel Manager

2/10 – Ungenügend

Niklas

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The worst hotel imaginable
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 27. Apr. 2024
Dear Niklas,We're truly sorry to hear about your disappointing experience. Your feedback is extremely important to us, and we take it very seriously. We'd like to understand more about what went wrong so we can address the issues and prevent them from happening again in the future. Please reach out to us directly so we can make things right.Sincerely, Hotel Manager

8/10 – Gut

Rosaland

Gut: Sauberkeit
Aufenthalt von 3 Nächten im März 2024
Antwort von Hotel Manager am 27. Apr. 2024
Dear Rosaland,Thank you for your rating! We appreciate your feedback and are glad to hear that you had a positive experience with us. If there's anything specific you think we could improve upon to make your next stay even better, please feel free to let us know. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

4/10 – Schlecht

Sieanna

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was just TERRIBLE .
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 26. Apr. 2024
Dear Sieanna,We're truly sorry to hear that your experience was terrible. Your satisfaction is important to us, and we regret that we fell short of meeting your expectations. Please know that we take your feedback seriously and will work diligently to address any issues to improve our service. Thank you for bringing this to our attention.Sincerely, Hotel Manager

8/10 – Gut

Lina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 25. Apr. 2024
Dear Lina,Thank you for staying with us. We hope you enjoyed your stay and that we met all of your expectations, as evidenced by the four-star review you've given us. Please let us know if there's anything we can do to make your next visit even better. We pride ourselves on providing excellent service and want to keep our guests happy!Sincerely, Hotel Manager

4/10 – Schlecht

TaMonica

Mit dem Partner gereist
The parking was horrible. Breakfast was not served as advertised. (They said it was due to COVID...Sir it's 2024) They never informed us construction was going to be taken place in the morning and lasted until about 1:00pm. It was advertised to have two Queen sized beds. When we arrived the size of the bed was giving two full sized beds. Linens and furniture were old/outdated. Also the iron board fabric was old and stain. Had to use a towel and iron the bed.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 23. Apr. 2024
Dear TaMonica,We apologize for the multiple issues you encountered during your stay. Your feedback regarding the parking situation, breakfast service, lack of communication about construction, and discrepancies in room amenities is concerning. This falls far below our standards, and we deeply regret the inconvenience it caused. Rest assured, we take your comments seriously and will address each of these issues promptly to ensure they are resolved. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

6/10 – Okay

Martine

Verbesserungswürdig: Zustand der Unterkunft
The place looked run down with paper thin walls.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 22. Apr. 2024
Dear Martine,We appreciate your feedback regarding your recent stay. We apologize if the appearance of our establishment did not meet your expectations and for any inconvenience caused by thin walls. Your comments are valuable to us, and we will take them into consideration as we strive to improve our facilities and guest experience. If there's anything specific you believe we could do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future. Thank you for your feedback.Sincerely, Hotel Manager

10/10 – Hervorragend

ilianna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
nice staff, clean room
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 22. Apr. 2024
Dear Ilianna,Thank you for your glowing review! We're thrilled to hear you enjoyed your stay with us. Providing exceptional service and cleanliness is our priority, and we're delighted that our staff and accommodations met your expectations. We look forward to welcoming you back for another fantastic experience!Sincerely, Hotel Manager

10/10 – Hervorragend

Brenda

Gut: Ausstattung und Zustand der Unterkunft
Love the Ocean front Room and Balcony. Very Hospitable Clientele. Will definitely book again
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 18. Apr. 2024
Dear Brenda,Thank you for your positive feedback! We're thrilled to hear that you loved our oceanfront room and balcony. Providing a hospitable environment for our guests is important to us, and we're delighted that you had a pleasant experience with our clientele. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

2/10 – Ungenügend

Gillian, Naugatuck

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Ok I know Atlantic City is going down hill but this so called hotel already passed down hill. Very very dirty. The towels had stain mark and hair on them. The shower water backed up in the tub. We were only there for 1night so we dried our skin using our dirty T shirts that we had on during the day. We did not slept under the covers and we place sweat shirts over the pillows so that we can put our face down. There were fighting in the room next door. The 1 night was a nightmare. We quickly checked out by 7am. Our car was blocked in by another car and the guy at the front desk had the keys to the car that was blocking us but he did not know how to drive. Terrible terrible experience. Wyndham should not have Days Inn as part of their brand because this is the 2nd Days Inn terrible experience for us. Expedia should not have this hotel on their list for customers to book. Everything including the tv was outdated. Just closed the darm place down. Do not book this hotel.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 16. Apr. 2024
Dear Gillian,We're deeply sorry to hear about your extremely disappointing experience during your stay. The cleanliness and condition of your room, along with the noise disturbance and inconvenience at check-out, are unacceptable and fall far below our standards. Your feedback is crucial, and we will address these issues immediately to prevent any recurrence. We understand your frustration and sincerely apologize for the negative impact this had on your trip. We'll work diligently to rectify these shortcomings and hope you'll consider giving us another chance to provide the experience you deserve in the future.Sincerely, Hotel Manager

6/10 – Okay

Nina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
The key for the rooms gotta be fixed couldn’t get in my room had to go down stairs two days about not being able to get in the room
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 16. Apr. 2024
Dear Nina,We apologize for the inconvenience you experienced with the room key during your stay. Your feedback is valuable, and we'll address this issue promptly to ensure smoother check-in experiences for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Sincerely, Hotel Manager

2/10 – Ungenügend

Portia

Gut: Sauberkeit
Horrible
Aufenthalt von 3 Nächten im April 2024
Antwort von Hotel Manager am 16. Apr. 2024
Dear Portia,We're deeply sorry to hear that your experience fell short of expectations. Your satisfaction is our priority, and we regret any issues that may have occurred during your stay. If there are specific details you'd like to share with us so we can address them, please feel free to reach out. We value your feedback and hope to have the opportunity to improve your experience in the future.Sincerely, Hotel Manager

10/10 – Hervorragend

Pearlie Mae

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 16. Apr. 2024
Dear Pearlie Mae,We greatly appreciate your stay and the wonderful 5-star rating you've given us. Your feedback is incredibly motivating and fills us with pride. It inspires us to continually strive for excellence in our service. We eagerly anticipate the opportunity to welcome you back again in the future!Sincerely, Hotel Manager

6/10 – Okay

Jacqueline

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
My room was very dirty, they didn’t do a good job cleaning. And our room was next to loud drunk and obnoxious young men.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 13. Apr. 2024
Dear Jacqueline,We're deeply sorry to hear about your disappointing experience. Cleanliness and guest comfort are paramount to us, and it's concerning to hear that we fell short in these areas during your stay. We'll address your concerns with our housekeeping and management teams to prevent similar issues in the future. Please accept our sincere apologies, and we hope to have the opportunity to make it up to you in the future.Sincerely, Hotel Manager

8/10 – Gut

Dionne

Mit dem Partner gereist
Gut: Personal & Service
Yes like the other reviews state, it’s dated but not terrible for what you pay, you do have to pay for parking which is a bummer but don’t act surprised as the website does tell you as well as the many reviews you read and yet still book the room (eye roll). Check in and check out was fairly quick. Tropicana casino was literally a hop skip and jump away. As well as convenient to access to the boardwalk. Bring your own pillows as they are not comfy and earplugs as walls are crazy thin, (like the neighbors are in your room) Adirsh (sorry ik i spelled it wrong), was very professional and helpful.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 11. Apr. 2024
Dear Dionne,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be a reasonable value for the price paid and that your check-in and check-out experiences were efficient. We apologize for any inconvenience caused by the dated aspects of the property and the need to pay for parking. Your comments about the proximity to the Tropicana casino and boardwalk are appreciated. We'll take note of your suggestions regarding pillows and noise levels and work to improve in these areas. Adarsh will be delighted to hear that you found him professional and helpful. We appreciate your input and hope to have the opportunity to welcome you back for another stay in the future!Sincerely, Hotel Manager

2/10 – Ungenügend

Mahadei

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Omg i made a wrong decision to come in this hotel 🏨 because in the hotel 🏨 they played music whole night and smoking whole night and i ask if i can get my money back so i can change the hotel they said no because my booking was with expedia however i will never and never go back to this hotel again guys it’s worse 🙁😠😡my eyes burn 🔥 and tears with the smoking and smelling and laod music i check out before my time from the hotel because i couldn’t stay longer 😡😡😡
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 9. Apr. 2024
Dear Mahadei,We apologize for the extremely unpleasant experience you had during your stay. Your feedback is deeply concerning, and we take your concerns very seriously. Rest assured, we will investigate the issues you've raised regarding the music, smoking, and overall discomfort to ensure they are promptly addressed. We understand your frustration and regret any inconvenience caused. We shall appreciate your kind understanding and request a rethinking to visit.Sincerely, Hotel Manager

10/10 – Hervorragend

Semeke

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love it best hotel ever
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 8. Apr. 2024
Dear Semeke,Thank you for your glowing review! We're thrilled to hear that you consider our hotel the best ever. Providing exceptional service and comfort is our priority, and we're delighted that we met your expectations. We appreciate your kind words and hope to continue exceeding your expectations during future stays. Thank you for choosing us!Sincerely, Hotel Manager

2/10 – Ungenügend

Lacey

Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 29. Apr. 2024
Dear Lacey,We're sincerely sorry to hear about your dissatisfaction. Your feedback is important to us, and we would appreciate any specific details you can provide about your experience so we can address the issues accordingly. Our goal is to ensure all our guests have a positive experience, and we apologize for falling short in your case. We hope to have the opportunity to make things right in the future.Sincerely, Hotel Manager

10/10 – Hervorragend

Syreeta

Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 29. Apr. 2024
Dear Syreeta,Thanks for staying with us and for appreciating your stay with us by giving us a perfect rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

10/10 – Hervorragend

Lisa

Nice
Aufenthalt von 3 Nächten im April 2024
Antwort von Hotel Manager am 6. Apr. 2024
Dear Lisa,Thank you for your positive review! We're glad to hear that you had a pleasant experience during your stay with us. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager

10/10 – Hervorragend

Nikia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very pleased
Aufenthalt von 3 Nächten im April 2024
Antwort von Hotel Manager am 6. Apr. 2024
Dear Nikia,Thank you for your positive feedback! We're delighted to hear that you had a satisfying experience during your stay with us. If there's anything specific that made your visit enjoyable or if there are any areas where we can further improve, please let us know. Your satisfaction is our priority, and we look forward to welcoming you back for another excellent stay in the future!Sincerely, Hotel Manager

4/10 – Schlecht

Vimalkumar

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Too dusty carpet.
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Manager am 6. Apr. 2024
Dear Vimalkumar,We apologize for the inconvenience you experienced with the cleanliness of the carpet during your stay. Please rest assured that we take cleanliness seriously, and we will address this issue with our housekeeping team to ensure that it is rectified. Your feedback is valuable to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Sincerely, Hotel Manager

8/10 – Gut

George

Mit dem Partner gereist
Great place
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 5. Apr. 2024
Dear George,Thank you for your positive feedback! We're delighted to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we're glad that you enjoyed your time at our property. If there's anything specific you liked or any areas where we can improve, please feel free to let us know. We appreciate your feedback and hope to welcome you back again in the future for another great stay!Sincerely, Hotel Manager

4/10 – Schlecht

arlene

Verbesserungswürdig: Zustand der Unterkunft
We were supposed to stay two nights and three days. But weird strangers are knocking on your house, looking for someone. The personnel simply disconnected your key card without knowing you, possibly for your protection. The same guy who knocked on my door about 7:30 p.m. saw him in the same casino setting in the Cafe. I don't know if he's following me or my daughter. There are so many casinos there, I'm not sure if this is a coincidence. I left on the second night instead of the next day. I don't feel secure waiting till the next day. Parking is $10 per day your nightly fee.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 6. Apr. 2024
Dear Arlene,We apologize for the unsettling experience you had during your stay. Your safety and security are paramount to us, and we take your concerns seriously. We regret any inconvenience caused by the situation with the key card and the presence of unfamiliar individuals. Rest assured, we will investigate the matter thoroughly and take appropriate measures to ensure the safety of our guests. Additionally, we appreciate your feedback regarding the parking fee and will review our policies accordingly. Please feel free to reach out to us directly if you have any further concerns. We hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future.Sincerely, Hotel Manager

10/10 – Hervorragend

Cornelius

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Manager am 2. Apr. 2024
Dear Cornelius,I'm grateful you shared your flawless score! It fills us with great pleasure to learn that your stay was excellent. We are thrilled to have fulfilled your expectations because your satisfaction is our first priority. When you return for another fantastic visit, we look forward to having you here again!Sincerely, Hotel Manager

6/10 – Okay

Jamel

Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 22. Apr. 2024
Dear Jamel,We appreciate your feedback and regret to hear that your experience fell short of expectations. Your satisfaction is important to us, and we will use your comments to improve our services. Please reach out to our team directly if there are specific areas we can address to enhance your future visits.Sincerely, Hotel Manager

10/10 – Hervorragend

Denise Cedeno

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
No issues..
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 6. Apr. 2024
Dear Denise Cedeno,Your ten-star review is a true honor for us! We are incredibly appreciative of your kind acknowledgement of our work. Your pleasure is our first concern, and we're ecstatic to have both met and surpassed your expectations. We hope to have you back soon for yet another wonderful visit!Sincerely, Hotel Manager

4/10 – Schlecht

Valkisha

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Property was not clean.
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Manager am 5. Apr. 2024
Dear Valkisha,We apologize for any inconvenience caused by the cleanliness issues during your stay. Maintaining a clean environment is a top priority for us, and we're disappointed to hear that we fell short of your expectations. Your feedback is invaluable, and we will address these concerns promptly to ensure improvements are made. We hope you'll consider giving us another chance in the future to provide you with a much-improved experience.Sincerely, Hotel Manager

4/10 – Schlecht

Lianna

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 1. Apr. 2024
Dear Lianna,Thank you for taking the time to review our hotel. We are disappointed to see that your experience with us was not up to par and that you rated us 2 stars. We take all feedback, constructive or not, seriously as it helps us improve our services. We would appreciate it if you could provide us with some specific details on what went wrong during your stay. This will allow us to investigate the issues and work towards a solution. We hope that you will give us another chance to exceed your expectations in the future.Sincerely, Hotel Manager

10/10 – Hervorragend

Peter, Dobbs Ferry

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel was convenient located, directly on the waterfront, and with parking in the hotel. And we were upgraded to balcony rooms, which was very nice, although the weather was too cold and windy to make really use of that. The one negative thing about the hotel: the WiFi did not work. If I intended to come back to Atlantic City, I would use the hotel again, but we felt that Atlantic City is a somewhat unpleasant place designed to waste money. The restaurants are worse, but more expensive, than elsewhere. My children were scared off the homeless people sleeping on the boardwalk. In general, Las Vegas is more upmarket than Atlantic City, and if one comes for the beach, there are nicer places on the Jersey Beach.
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 1. Apr. 2024
Dear Peter,Thank you for your valuable feedback and for choosing to stay with us. We're delighted to hear that you appreciated our convenient waterfront location and the upgrade to balcony rooms, although we apologize for the inconvenience with the WiFi. Your comments regarding Atlantic City are duly noted, and we understand your concerns. We'll strive to address any issues to ensure a more enjoyable experience for our guests in the future. We appreciate your patronage and hope to have the opportunity to welcome you back for a better stay. Sincerely, Hotel Manager

6/10 – Okay

Raymond

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Hotel Manager am 1. Apr. 2024
Dear Raymond,We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we're committed to addressing any concerns you may have had. Please feel free to reach out to us directly so we can better understand how we can improve and ensure a more satisfying stay in the future. We appreciate your honesty and hope to have the opportunity to exceed your expectations on your next visit.Sincerely, Hotel Manager