Hotel Atok

« Issue with our booked room. We didn’t get customer satisfaction but disappointment »

« Friendly »

« We were greeted nicely when we arrived. However, the room we had on our first night was very disappointing. The shower drain didn’t drain properly, so it flooded in the washroom. It took the staff 10 minutes just to get all the water down the drain (if this is an issue to you, avoid Room 307). This next issue made me furious. As I was about to get in bed after taking a shower, I lifted the duvet and found a thumbtack facing up. I immediately took pictures of it (attached to this review). I...

« What Could Be Improved: There wasn't any soap or toilet paper provided. I didn't realize this until I needed to use the bathroom at night (I found a used bar of soap next to the kitchen sink and used a blank page of a television instruction manual as toilet paper then I immediately went to 7/11 afterwards during the night). There was a check-in delay due to confusion on WhatsApp, but owner got much better with using WhatsApp for remainder of stay. Only one towel and a small thin blanket...

« Problem about the noise during quiet hours, encountered pest in the room and no water the next day. Also no flushes in the toilet. Aside from being pet friendly (P350 fee) and kind staff who really apologized for all the inconvenience and stated all were "Noted" , I cannot think for other positives about this place. I just hope they really do something about the noise, water problem and cleanliness of the place. »

« Courteous staff and well kept and clean hotel. Easy access to nearby restaurants. »

« The staff were all very friendly and helpful. The room was a good size. The bed was very comfortable. The restaurant was very nice and had several options for each meal. The location was very close to Wright Park, The Mansion, and the Botanical Gardens. All must see destinations. »

« La chambre est propre, le lit est super confortable. Le personnel est vraiment gentilnet accueillant. Lhotel est bien située donc on entend pas le traffic de la ville. Jy retournerais sans hesitation! »

« Tout était comme prévu. »

« Pas de fenêtre pour notre chambre , avant de réserver dans cette hôtel vérifier que vous aurez une fenêtre ... »

« Affordable, conveniently located, friendly staff. It was my second stay at this hotel and I strongly recommend it. »

« Rapport qualité-prix moyen, chambre petite, on entends les bruit du couloir et des autre chambre , réception TV de moyenne qualité (on m'a proposé un changement de chambre). Bon petit déjeuner avec du choix et un personnel disponible. »