Schreibtisch, Bügeleisen/Bügelbrett, kostenloses WLAN, Bettwäsche

Bewertungen von Super 8 by Wyndham Augusta

2 out of 5
Super 8 by Wyndham Augusta
3026 Washington Road, Augusta, GA

Bewertungen

5.0
66 von insgesamt 697 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
129 von insgesamt 697 Gästebewertungen haben eine Bewertung von 8 - Gut" "
125 von insgesamt 697 Gästebewertungen haben eine Bewertung von 6 - Okay" "
131 von insgesamt 697 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
246 von insgesamt 697 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5.2/10

Sauberkeit

6.2/10

Personal & Service

4.2/10

Ausstattung

4.8/10

Zustand der Unterkunft

4.0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2018
Antwort von Shameka Brown am 30. Juli 2018
Dear guest thank you for taking the time out of your day and rating our hotel. We are pleased that you enjoyed your stay with us and we hope that you will be back to visit. Best Regards Shameka Brown Super 8 Augusta Ga

10/10 – Hervorragend

Daniel

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Deteriorado el piso del restroom
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Christina

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Holes in the walls, no bathroom door knob to shut and lock the door; water pressure in shower was so high that it was very painful to take a shower and no way to adjust pressure. There was no security lock on the door so I was having to put a chair in front of the door to prevent someone from prying the door open and entering it while i was in there. I never recieved or was even asked if I wanted housekeeping. And there was roaches in the bathroom. I had to shake all of my items out before packing to come home to make sure that I didn't bring any home with me. A truly horrible place to rent and I can't even believe that yall would offer to even rent a place like this thru your website. The only good thing that I can say about this place is that the air conditioning worked like it should.
Aufenthalt von 4 Nächten im April 2024

10/10 – Hervorragend

Sam

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
We stayed here Masters week when our rental property fell through at the last minute. We were told they hold back rooms for walk-ins just for situations like ours. The staff went above and beyond to be welcoming and accommodating. The property overall is older and a bit run down, but they cleaned up very well considering. Fresh sheets, linens and towels. Welcome refreshments and breakfast. Kind and helpful staff. Excellent location. Thank you
Aufenthalt von 1 Nacht im April 2024
Antwort von M am 19. Apr. 2024
Dear Sam,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

2/10 – Ungenügend

Jorge

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Super 8 Management am 16. Apr. 2024
Mr. Godinez,We are sorry you did not enjoy your stay with us. We strive to make all of our guests comfortable and feel welcome. We take care of all complaints brought to our attention in a timely manner. We were unaware of any issues you were having, so we could not correct them. Please know that we are always improving our property, so we hope you'll come back to see how much we have changed.

2/10 – Ungenügend

Matthew

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I chose to not stay in the hotel, it was that bad.
Aufenthalt von 1 Nacht im April 2024
Antwort von Super 8 Management am 15. Apr. 2024
Dear Mr. Ellis,Thank you for your feedback on our property. We are sorry that you did not find our accommodations to your standards. If you would have informed the front desk of your pending departure, we would have done all we could to rectify your issues. As you did not, we did not have the chance to change your room or make any sort of compensation available to you. We are constantly improving, so we do hope you will come back to see us again in the future to see how much we have changed.

2/10 – Ungenügend

Paul

Verbesserungswürdig: Ausstattung
Dirty and disgusting.
Aufenthalt von 1 Nacht im April 2024
Antwort von Super 8 Management am 14. Apr. 2024
Mr. Welbourn,Thank you for taking the time to review our property. We are sorry to hear that you did not enjoy your stay here with us. Please know that we do try our best to make all of our guests happy but we cannot do this if we do not know of the issues you have faced while here. We also do our best to rectify these issues in a timely manner if they are brought to the front desk's attention. As we did not know what your issue was, we could not correct it while you were here. We are constantly evolving, so please come back to see how much we have changed.

4/10 – Schlecht

Jocelyn

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Room smelled of mold and mildew. Bug was dead in the fridge. Toliet ran all night long. Not breakfast was available. A pack of waffle were in a fridge to heat up without a sanitary way to do so. Also the juice machine wasn't working. Worst hotel I've ever been to! Employee who checked me in was best part of stay.
Aufenthalt von 1 Nacht im September 2023
Antwort von M am 14. Sept. 2023
Dear Jocelyn,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience, especially with the condition of the hotel. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

2/10 – Ungenügend

Karen L

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The property had a lot of activity happening most of the night in the parking lot. There were roaches in the room. The room looked like it hadn’t been cleaned in months. Now the staff was excellent and very helpful.
Aufenthalt von 2 Nächten im August 2023
Antwort von M am 14. Sept. 2023
Dear Karen L,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience, especially with the condition of the hotel. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

2/10 – Ungenügend

Miguel A

Aufenthalt von 1 Nacht im August 2023
Antwort von M am 14. Sept. 2023
Dear Miguel,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

4/10 – Schlecht

Patrick

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Hôtel à déconseiller Chambre en mauvais état Pas vraiment de Déjeuner
Aufenthalt von 1 Nacht im August 2023
Antwort von M am 14. Sept. 2023
Dear Patrick,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience, especially with the condition of the hotel. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

2/10 – Ungenügend

Jaclyn

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Run don’t stay here.
This place has mold and is completely nasty. This hotels is a drug haven. Ppl passed out on stairs and needles everywhere. Run don’t stay here.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von N am 14. Sept. 2023
Dear Jaclyn,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience, especially with the condition of the hotel. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

4/10 – Schlecht

Laquita

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von M am 14. Sept. 2023
Dear Laquita,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

2/10 – Ungenügend

Barry

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property was filthy! The room was extremely filthy! The shower and sink didn’t have hot water or any water pressure! The toilet and the sink ran all night! The A/C cover was lying in the middle of the floor! The breakfast was thawed frozen waffles and dry cereal, no milk or any kind of beverages! The Sheriff’s department was chasing someone across the parking lot as we we’re getting ready to leave! There was a wild party in the room next door but we couldn’t call the front desk because there was no phone in the room! The floor was so dirty your feet turned black just walking on it! Towel holder was broken, no mirror in the bath room the sink counter looked like it was going to fall apart!

2/10 – Ungenügend

latoya

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I liked nothing. I never checked in due to poor customer service. But while i waited 25 min for clerk there was alot of guest requesting refunds because of drug use in front of there door and ensless prostitutes walking all night.
Aufenthalt von 1 Nacht im Juli 2023

2/10 – Ungenügend

Dawn

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
This place was horrible. We did not end up staying. There were people playing horrible music loud and the smell was atrocious.
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Freda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property needs updating. The staff are great!!!
Aufenthalt von 2 Nächten im Mai 2023

4/10 – Schlecht

Harry

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
Price was affordable. Property could use small repairs and upgrades.
Aufenthalt von 1 Nacht im April 2023

6/10 – Okay

Gerald

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
We were there Masters Week paid over $500 per night for $50 ish room. Broken chair poor lighting . every thing old and not maintained. A shame. The lady manager did her best to make life livable. But the place needs to be redone.
Aufenthalt von 2 Nächten im April 2023

2/10 – Ungenügend

Brendan

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
We stupidly paid $375 per night for two nights during the Masters. Completely understand Super 8 charging a lot more during Masters week, but this place was a total dump. It reeked of cigarettes when we walked in - it felt like we were hit in the face with cigarette smoke immediately. The room also smelled of dry urine. Completely disgusting. We all wore socks so we didn't have to step on the carpet. It was also incredibly noisy and we heard people downstairs all throughout the night, so much so that the three of us barely slept at all. We wound up eating the cost of the second night and left for a hotel closer to the ATL airport. It was a fantastic decision and we finally got some much needed sleep in a very clean room. I will never, ever stay in a Super 8 property again for as long as I live.
Aufenthalt von 2 Nächten im April 2023

2/10 – Ungenügend

Akira

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Beyond Horrible. Non-smoking rooms smelling major Tabaco smell and the rooms are neglected. The owner of this hotel has ZERO pride in owning this hotel. Water leaking from the upstairs units. Major health hazard the health department of the city needs to move in. Was supposed to stay 3 nights, but had to leave after the first scary night with no refunds.

6/10 – Okay

Jay

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Good staff for check in and change of plans.
Aufenthalt von 2 Nächten im April 2023

6/10 – Okay

ann

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Masters trip
The front desk was helpful but the property itself was not very nice. But the beds were comfortable. The air conditioning was loud and the smoke detector was goi g off in the middle of the night
Aufenthalt von 1 Nacht im April 2023

2/10 – Ungenügend

Keith

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is not unusual to pay $500 a night for a hotel room in Augusta during the Masters. HOWEVER, this is a terrible choice. And it would be terrible at $50 as well. Smokey, holes in the walls, towel racks hanging on by a thread, bad beds, crappy pillows, transients mingling around, exposed plumbing and wiring in the ceilings, see through towels….. Shall I continue? If we hadn’t prepaid, I would have gone to store and bought a pup tent and slept with the first clown that invited me into the woods behind the hotel.

2/10 – Ungenügend

Leslie

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2023

2/10 – Ungenügend

James

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Gross
This may be the worst hotel I've ever stayed in. Put it this way, we slept in our clothes and contemplated sleeping with the lights on. Although the sheets were new, the entire room was awful...my wife wouldn't shower or even use the bathroom. Was only there for the Masters.
Aufenthalt von 2 Nächten im April 2023
Antwort von April am 5. Apr. 2023
Dear Mr. Winslow,Thank you for taking the time to review our property. We are disheartened that you did not enjoy your stay here with us. We take pride in giving our best to all customers. The only issue you brought to the attention of the general manager was that you could not get the tv to work properly. She immediately went and fixed it for you. You did not mention to her that you felt the room was dirty. All of our rooms were deep cleaned and sanitized prior to the arrival of our new guests. If you would have stated this, we would have accommodated you by changing your room to one that better suited your standards.Again, thank you for taking the time to leave your feedback.

2/10 – Ungenügend

Sandra

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Poor Conditions
Very Dirty Room. NO HOT WATER! No Hand towls.No Wash Cloths. Toliet didn't flush. Brokenen towl rack. Drawer missing in cabinet. Tub/Shower in need of repair. Water leaking from ceiling at the Shower. Told the Manager about all this. He did Nothing. And for what we paid. We didnt expect the Ritz. Just a clean room. With Hot Water!
Aufenthalt von 1 Nacht im April 2023

2/10 – Ungenügend

Stephen

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Disgusting rooms. Dirty...bathroom disgrace... Floor filthy.
Aufenthalt von 2 Nächten im April 2023

6/10 – Okay

Ken

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Not clean and out dated.
Rooms outdated. TV didn’t work until staff had to come fix it. Old carpet. Bottom fell out of dresser. No battery in smoke detector. No phone in room. Bed was comfortable though. Price jacked up for Masters week.
Aufenthalt von 1 Nacht im April 2023
Antwort von April Lackman am 5. Apr. 2023
Dear Mr. Carter,Thank you for taking the time to review our property. We take all feedback to heart and use it to improve our hotel. We are sorry to hear that you had the issues you did. We are in the process of remodeling our rooms so that they will be more up to date. As you stated, a staff member did come and put your tv on the proper input in order for you to have tv. All of our tv's work properly, unfortunately they jump inputs when turned off. As for the dresser, we will take care of that immediately now that we know of the issue.Again, thank you for your feedback

2/10 – Ungenügend

Angela

Aufenthalt von 1 Nacht im März 2023

2/10 – Ungenügend

Sean

Aufenthalt von 7 Nächten im März 2023

10/10 – Hervorragend

Rochelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I have been here for a few months now and I don't have anything bad to say everyone is friendly and very helpful
Aufenthalt von 1 Nacht im März 2023

8/10 – Gut

Rosemary

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2023

2/10 – Ungenügend

Jenny

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The tv was static, the room overall felt nasty. The floors weren’t swept and it smelt terrible! The lobby smelt terrible as well. The bed was hard and the pillows were wafer thin. The other clients were loud all night and walking the outside of the building yelling and hollering. During our entire stay we felt we had to stay alert in case someone tried to break in or steal our rental car.
Aufenthalt von 2 Nächten im März 2023

4/10 – Schlecht

Shermhan

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dirty south .bed bugs on the bed and pillows
Aufenthalt von 1 Nacht im März 2023

6/10 – Okay

Leontyne

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Can’t watch Tv covers on bed have burn holes
Aufenthalt von 1 Nacht im März 2023

2/10 – Ungenügend

Todd

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel is in very poor condition.

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2023

2/10 – Ungenügend

Elijah

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bugs were crawling out of every wall , everytime the lights go out everything would have went out . Shower bugs coming out of drain.
Aufenthalt von 3 Nächten im Januar 2023

2/10 – Ungenügend

Kevin Thomas

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bed bugs
The bed had bex bugs so i did not stay
Aufenthalt von 1 Nacht im Februar 2023

2/10 – Ungenügend

Teale

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was checked into a room that wasn't cleaned. Thought someone was going to walk out of bathroom when we walked in. TV was on, towels and trash all over. This motel is a rent by the hour establishment, or so it has that genre. If you are looking for a rest for the night, pick another motel. We found another motel that was way more cleaner and felt alot safer.
Aufenthalt von 1 Nacht im Januar 2023

2/10 – Ungenügend

Larry Edward

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Absolutely filthy. Can't even describe how disgusting it was. Phone and alarm clock didn't work. TV was static. Could hear all neighbors beside and above, could hear people walking outside of the room. This place needs to be shut down. Definitely not a safe place for a woman alone.
Aufenthalt von 1 Nacht im Januar 2023

8/10 – Gut

Willie

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Enjoyable
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von April L am 1. Jan. 2023
Thank you so much for reviewing our property. We do strive to provide all guests with a comfortable stay and excellent experience.We do hope that you will come back again in the near future!

10/10 – Hervorragend

Angela

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I enjoyed my time there.
Aufenthalt von 3 Nächten im November 2022
Antwort von April L am 1. Jan. 2023
Dear Angela,We are so delighted that you enjoyed your stay here with us. We pride ourselves on providing the best possible customer service and a pleasant stay for all guests. We do hope to see you again soon.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
The check in experience was nice but the cleanliness was very off putting.
Aufenthalt von 1 Nacht im November 2022
Antwort von April L am 1. Jan. 2023
Thank you for taking the time to review our property. We are glad you enjoyed your stay here. But we are so sorry that the room cleanliness was not up to par. We are working very hard to correct all issues and we do hope that you will come back in the near future to see how much we have improved.

2/10 – Ungenügend

Quentin

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had to call and wait for several minutes during checkin as the attendant was not at the front desk. Room was very rundown and in need of repairs. Leaky faucet and toilet. No remote for tv. Was awakened by yelling around 2:30am. Was not willing to try the limited breakfast based on other reviews, which I should have read first. I’m sure many would not feel safe staying here.

2/10 – Ungenügend

Timothy

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
First room the shower was broken and shooting water all over the floor. Second room they gave was occupied. Third room was not what we paid for. There was no hot water no phone so you had to walk all the way up for a complaint. The tv didn’t work and the dresser / tv stand had drawers that stayed open. Place was trashed too. They didn’t ask for any verification and had snacks not breakfast. Which was the only thing they kept an eye on. Drugs were openly sold in the parking lot as well.

2/10 – Ungenügend

Thomas

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bad hotel
Aufenthalt von 1 Nacht im Oktober 2022

10/10 – Hervorragend

Santita

Aufenthalt von 1 Nacht im Oktober 2022

8/10 – Gut

Petronella

Aufenthalt von 1 Nacht im September 2022