2/10 – Ungenügend
Emily G.
5. Okt. 2025
Verbesserungswürdig: Sauberkeit
My stay was extremely disappointing and poorly managed.Upon arrival, the property had not been cleaned for nearly 24 hours after check-in, with dirty towels and bedding still present and dirty common area. Mistakes can happen, but what followed made the situation much worse. We were relocated to another stay within the same place, only to be locked out the next morning without any prior notice, while the original unit remained uncleaned. With no timely resolution, I had no choice but to secure a hotel.The host confirmed that I would be reimbursed for the unused nights, yet over a month later there has been no payment or communication from the host regarding this matter. This was, by far, the most frustrating and poorly handled hosting experience I’ve encountered. I would strongly recommend booking elsewhere.
Emily G.
Aufenthalt von 3 Nächten im September 2025