Hotel Backus

« Nicely placed on a lake, you will enjoy the sunset from there! Clean, warm in winter, confortable bed, we enjoyed our stay. Owners only started a few months ago and were very nice! »

« The hotel was very clean,the staff wad excellent and breakfast was awesome. »

« The carpet was very dirty. The beds had very old coil spring mattresses and even though it was 95 degrees outside there was no air conditioner. A note taped by the thermostat said heat only. We were unable to stay and when we left the first person at the desk said she didn’t know if they were supposed to have air conditioning in the rooms. If they do not plan to it should be clearly stated so people can decide if they’re willing to stay without air. The Second Lady said she thought maybe they...

« Pool and hot tub temperatures were perfect! Allowed adults to be in the pool with the kids. »

« The guy at the desk did his best but this is more a motel than a hotel and place is old outdated »

« This getaway was everything that I needed. It was quiet and tranquil. I enjoyed all the amenities. I'll likely make this an annual trip. I loved every aspect of the place. It surpassed my expectations. »

« Absolutely. Nothing available, not even Coffee. I guess one needs to bring everything. The person on the phone was really rude, being impatient with giving me the code. »

« Personnel très gentil »

« I have stayed at this location several years prior and it was decent. Unfortunately this time was a different story. I had rented a king room with a whirlpool tub. The tub had one towel present, the switch to turn it on and off the tub jets was broken and it wouldn't shut off at all. It ran the whole night. I think my diesel pickup would have been quieter. While it was draining the jets were just getting uncovered it shot water all over the room. There was no way to stop that from...

« Our week in Park Rapids frequently involved unexpected changes involving our stay at the Heartland Inn and through it all the front desk staff was outstanding in helping work with our changing needs. We were very thankful for their friendly, professional service. Next time we are in Park Rapids we will look no further than The Heartland Inn. »

« This was the worst motel I have ever experienced. There was no hotel staff on the property. The room temp was extremely cold and there was no way to adjust the AC. When I moved the shower curtain the rod fell on my head. The bathroom was dirty and moldy caulk. I called Expedia to cancel and they had to contact the hotel to do that. Expedia attempted to call them and did not get an answer. I contacted my CC company immediately to advise that I would be disputing this $844 charge. I recommend...

« The lodge is absolutely beautiful. The beds however are very hard, the pillows were terrible. Could definitely use an upgrade. Other than that we enjoyed our stay! »

« Beautiful property, well cared for, clean and so comfortable. Plenty of room for us all (we had 6 people) Beds were amazingly comfortable, bathrooms and kitchen were stocked and clean. We honestly had no issues. The host was easy to reach and quick to respond when we had a question, and Causeway amenities were all wonderful. We had a wonderful time. »