Hotel Bad Goisern

« Déçue. Ce n’est pas conforme aux photos. C’est vieillot. Le personnel est froid »

« The hotel room was spacious with balcony, with view of the forest. However, there was no hot water for showering on the night we arrived. It was at 8:30 pm, so I went to the reception desk since the letter that we were given during check in earlier that night stated that the front desk was staffed till 9:00 pm. There was nobody there. We called their service number and spoke with the lady owner who said that they would send their "colleague" who lived in the building that night. Nobody...

« Petit hôtel très sympathique. Nous sommes arrivés plus tard que prévu et malgré cela, l’arrivée était très simple car nos clés nous attendaient posées sur le comptoir d’accueil. Notre seule difficulté a été de trouver où manger. Le restaurant ne servait plus à notre arrivée et le choix des restaurants à proximité est limité. »

« Very friendly and helpful staff. Great room with amazing view. (Room 7). Very nice balcony. In the center of the village. Easy walking to everything. I would stay there again. Lovely very small coffee shop and café on ground floor. Great selection of high quality cakes. No TV in room but don't let that put you off. It's a very nice place to stay. »

« DÉÇUS. Rien ne correspondez à notre réservation… Nous avons logés dans un autre bâtiment à plusieurs centaines de mètres donc aucune commodité de l’hôtel réservé, bar, vue sur le lac et même le petit déjeuner où nous avons été une seule fois le jour du départ. Les chambres devais êtres insonorisés, avec chauffage individuel, mais rien de tout cela, et en plus, vous avions deux petites couettes d’un mètre pour un grand lit, une horreur, surtout que les chambres n’étaient pas bien chauffées....

« Chambre très propre et personne contres courtois et serviable. »

« Our experience at this hotel was extremely disappointing. There was a misunderstanding regarding the parking arrangement, and when we tried to clarify and even compromise, the staff member at the reception (an older male) became very rude and aggressive. Instead of helping resolve the issue, he insulted us, mocked our English, and even threatened to remove us from the hotel. We found his behavior completely unacceptable and felt unsafe. Other reviews mention rudeness also. While Obertraun itself...

« Alles perfekt »

« Delightful property that has been fitted and finished with care and consideration. A gorgeous “hotel”! Bed was large and comfortable, bathroom was spacious and well organized. Would stay again without hesitation. Note: Don’t be like us and get distracted by the salt residences — there was confusion on our part when we unloaded our bags from the car at the wrong address down the street. »