Hôtel près de Baldini's Sports Casino, Reno, Reno

« Parfait »

« The hotel staff was amazing! »

« The breakfast was great. There was some confusion regarding the room deposit and with parking. We were double charged for parking which had to be corrected. The room deposit was deducted 3 different times from our credit card which is suppose to be refunded next week. »

« Beautiful room, ugly neighborhood »

« Nous avons passer un magnifique séjour à l'hôtel, le personnels était très accueillant, disponible et bienveillant. Le petit déjeuner est très bien et complet. La Chambre propre, spacieuse et bien équiper. On reviendra. »

« Tres tres bien hotel super propre et confortable merci »

« Room was very clean. Staff was beyond helpful. Did not eat breakfast. Air conditioning was a bit noisy but it worked great. »

« Hotel took my payment and then advised me that they were overbooked. With no empathy advised that it was my problem to deal with Expedia. The Expedia staff was put on hold by clerk while the clerk checked in other guests and answered other phone calls (@ 11pm with my family with no other lodging options). It took me 2 days to get my money back for a room that they didn't give me. Did I mention numerous other guests checked in after I was told they had no rooms? I am assuming bc I booked...

« close to the airport »

« Hotel bien placé, parc de stationnement facile inclus, personnel compétent, beaux équipements dont piscine intérieure. »

« Lit confortable, café très bon. Il est annoncé une kitchenette alors qu'il y a uniquement ce qu'on trouve dans la plupart des hôtels : micro onde et frigo. Seulement 2 verres fournis. »

« Very clean room, a very great bed,.and a great space for The welcoming and the all people who works here are very kind And near the Airport Nevada, that is a must »

« Very clean. Good price. Easy parking. »

« Bonne expérience dans l’ensemble mais malheureusement hôtel très bruyant, très mal isolé. »

« The room was Great! Clean. We only stayed one night but overall it was good. It would have been nice if there was body soap and we're able to connect to the wifi with only one device, our other devices could not connect after. It didn't really bother us since it was just a short stay. Communication can be improved. I would stay here again if in town. »

« Ran out of toilet paper and non spare rolls around. Just enough to barely finish our business »

« The door lock didn’t work for us had to contact someone to give us a code to be able to get in. The WiFi was ridiculous, hardly worked. The sink faucet was so loose felt like turning on the water would rip the faucet off its brackets. The TP holder was broken. Was a good price but everything was cheaply made and breaking. »

« We tried to check in and couldn't get into the room. The code we were given got us into the building. But the code to get into our room wouldn't open the door. After trying multiple times without success, we tried contacting Hotels.com to get advice. We were unable to reach a real person for help. Since we needed to have a room for the night, we got a room at Comfort Suites instead. We're extremely frustrated and will be seeking a refund for this room we were unable to use. »