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Bewertungen von Novotel Bangkok Bangna

4 out of 5
Novotel Bangkok Bangna
333 Srinakarin Road, Nongbon, Pravet, Bangkok, Bangkok

Bewertungen

8.0

Sehr gut

134 von insgesamt 461 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
221 von insgesamt 461 Gästebewertungen haben eine Bewertung von 8 - Gut" "
63 von insgesamt 461 Gästebewertungen haben eine Bewertung von 6 - Okay" "
23 von insgesamt 461 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
20 von insgesamt 461 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.2/10

Sauberkeit

8.2/10

Personal & Service

7.6/10

Ausstattung

7.8/10

Zustand der Unterkunft

8.0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Tasnee

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Besuche wieder dieses Hotel
Sehr schön und erholsam
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Amy/Asst. Guest Experience and Loyalty Manager am 21. Okt. 2023
Dear Tasnee,Thank you for sharing your comments and experience with us. Your comments are very important to us. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff We will be looking into all comments and recommendations to make our guest more enjoyable and we looking forward to seeing you on your next visit.Your Sincerely, Amy Asst. Guest Experience & Loyalty Manager

10/10 – Hervorragend

Oliver, goefis

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
ruhiges Zimmer, problemloser check in out
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Vanlaya am 18. Jan. 2022
Thank you very much for your review. We are looking forwards to welcoming you back.

8/10 – Gut

Markus

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2019

10/10 – Hervorragend

Markus

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top-Hotel
Immer wieder gerne ins Nocotel Bangna.
Aufenthalt von 4 Nächten im Februar 2019

8/10 – Gut

Markus

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles Hotel
Tolles Hotel mit super-freundlichem Personal. Schöne Zimmer mit ausreichend Platz für einen Kurzaufenthalt. Sehr gutes Frühstück und eine schöne Bar mit etwas Live-Musik. Alles in allem ein Klasse-Hotel mit Wiederholfaktor.
Antwort von Joe am 23. Juni 2018
Dear Guest thank you for keep us feed back, we looking forward to the pleasure of serve you in the near future

6/10 – Okay

Miroslav

Verbesserungswürdig: Zustand der Unterkunft
Renovierungsbedürftiges Hotel
Das Hotel ist dringend renovierungsbedürftig. Möbel und Teppich alt und machen einen sehr gebrauchten Eindruck. Klimaanlage funktioniert nicht richtig, Fenster können nicht geöffnet werden. Wer ein Zimmer in der Nähe der Lifte hat kann ständig hören wenn diese in Bewegung sind. Auch Nachts. Positiv ist die Zimmergrösse anzumerken. Sehr ausreichend für zwei Personen.
Antwort von Joe am 23. Juni 2018
dear Guest thank you for keep us feed back, we looking forward to the pleasure of serve you in the near future

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Praktisch gelegen und sehr gut
Wir waren für eine Nacht dort, da unser Weiterflug nach Hong Kong erst am nächsten Tag war. Sehr praktisch gelegen in der Nähe des internationalen Flughafens Suvarnabhumi. Check-in und Check-out gingen sehr schnell und problemlos über die Bühne, Das Personal war sehr freundlich und hilfsbereit. Gut sortiertes Frühstücksbuffet. Die Zimmer waren nicht riesig, aber schon geräumig und vor allem sauber. Zwar haben wir das Hotel wegen der Lage in der Nähe des Flughafens gewählt, aber auch der Anschluss an die BTS (Hochbahn) ist gut, in ca. 5 min. mit dem Taxi ist man an der Station, und das für etwa 1 Euro. Alles in allem würde ich das Hotel wieder buchen.
Antwort von Joe am 24. Juli 2016
Dear Sir/Madam Thank you very much for you kind positive feed back and advise advantage comment during stay.we will work hard to ensure you are very appreciate at all time

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Für ein -zwei Nächte ok
Renovierungsbedürftiges Hotel ca. 30min vom Flughafen entfernt als reines Durchgangshotel ok,Rezeption und Bar nettes Personal gutes Frühstück Restaurant zum Abendessen ist ok, aber ums Hotel herum tote Hose keine Restaurants in unmittelbarer Nähe man müsste schon mit dem Taxi irgendwohin fahren.
Antwort von Joe am 23. Juni 2018
dear Guest thank you for keep us feed back, we looking forward to the pleasure of serve you in the near future

10/10 – Hervorragend

Bernd , Niedersachsen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Die Poolvilla war super
Die Poolvilla hat mir sehr gut gefallen mit der Ausstattung und dem kompletten drum herum. Vielen Dank
Antwort von Joe am 23. Juni 2018
dear Guest thank you for keep us feed back, we looking forward to the pleasure of serve you in the near future

8/10 – Gut

Markus, Urbach

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Älteres aber gepflegtes Hotel
Nächstes mal gerne wieder
Antwort von Joe am 23. Juni 2018
dear Guest thank you for keep us feed back, we looking forward to the pleasure of serve you in the near future

6/10 – Okay

Bernie, Switzerland

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
OK, but breakfast and food are much to expensive.
Staff is very friendly and helpful, but price for rooms are to high compare to the Hotel condition. Rooms are clean but look used and not up to date for this price.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel in Bagna
Hotel war gut, Taxiservice hervorragend, Geldwechsel kein Problem

6/10 – Okay

Daniel, Schwerin

für Bangkok war das Hotel erstaunlich gut
Wir haben dieses Hotel nur zur reinen Übernachtung gebucht. Das Frühstück war sehr gut, europäisch und asiatisch gemixt. Das Zimmer war sauber und ruhig. Um die Ecke ist ein kleiner Supermarkt. Die Fahrt vom Flughafen zum Hotel dauerte ca. 30 min.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sauberes, gemütliches Hotel in Flughafennähe
Top Hotel der oberen Klasse mit sehr freundlichen und überdurchschnittlich hilfsbereiten Personal. Gemütliche, große Zimmer und leckeres Frühstück. Allerdings außerhalb des Zentrums; als Urlaubshotel zwecks Stadterkundung also zu weit weg. Ich nutzte es als Flughafenhotel, daher alles TOP!

8/10 – Gut

Paul, Bad Bentheim, Deutschland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect for short stay and exhibitions at BITEC
Excellent for short one night stop-overs in Bangkok, far enough from the direct Airport noise and with a payable taxi distance (400TBH). Extremely Close to the BITEC exhibition centre if visiting or participating in an Exhibition or conference at the centre. Accessibility to the city centre - direct route with street taxi the simplest and most effective, but can also the Metro system

8/10 – Gut

Pascal, Zürich, Schweiz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Novotel Bangna Bangkok, close to the airport, good value
Good value, close to the airport, good for a short stopover..

8/10 – Gut

Carola

Gut: Sauberkeit
sehr unpersöhnlich, recht weit
sehr unpersöhnlich, recht weit bis zum Flughafen

8/10 – Gut

Choon Hiang

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nothing
Aufenthalt von 2 Nächten im April 2024

6/10 – Okay

Boon Peow

Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Qingsong

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024

6/10 – Okay

TOMO

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
friendly staffs
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Ronald

Mit dem Partner gereist
Very nice place and great staff. 5 minute ride to Train night market. You really can’t walk anywhere just take a grab cheap and safe.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von RSVN am 14. Feb. 2024
Dear Mr.Ronald,Warm greetings from Novotel Bangkok BangnaWe very much appreciate your comments regarding your stay at Novotel Bangkok Bangna. It is always a pleasure to receive feedback and to learn that the experience at our hotel is satisfactory to you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleague as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that you will give us an opportunity to welcome you again within the near future.Best regards,RSVN Team.

4/10 – Schlecht

jimmy

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
對兒童不友善
Antwort von Kae am 31. Jan. 2024
Dear Jimmy,Thank you for taking the time to tell us your experience at Novotel Bangkok Bangna!I am sorry to hear that you rate us the low score due to the hotel is not child friendly, this comment already shared to the team for the improvement. We hope that we will have a chance to welcome you back to stay with us in the near future.Sincerely,Narueporn L.Front Office Manager

10/10 – Hervorragend

Young Ho

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Kae am 31. Jan. 2024
Dear Young Ho,Thank you for taking the time to tell us your experience at Novotel Bangkok Bangna! I am happy to know that you have a pleasant stay with us, I will share your comment with the team as an encouragement and we hope that we will have a chance to welcome you again.Sincerely,Narueporn L.Front Office Manager

10/10 – Hervorragend

Karl

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Kae am 31. Jan. 2024
Dear Karl,We very much appreciate your comments regarding your stay at Novotel Bangkok Bangna.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Narueporn L.Front Office Manager

10/10 – Hervorragend

Shea

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was close to public transport, hotel was clean, safe and staff was great
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Kae am 10. Jan. 2024
Dear Shea,Thank you very much for your review, we are happy to know that you have a pleasant stay with us at Novotel Bangkok Bangna and we are looking forward to welcoming you back in the near future.Sincerely,Narueporn L.Front Office Manager

2/10 – Ungenügend

Pailin

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kae am 10. Jan. 2024
Dear Pailin,Thank you for taking the time for your review, I am sorry to know that your stay was not the pleasant one as you rate us low score, please tell us more details for the better service in the future. We hope that you will give us the chance to welcome you back soon.Sincerely,Narueporn L.Front Office Manager

2/10 – Ungenügend

peter

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Kae am 10. Jan. 2024
Dear peter,Thank you for taking the time for your review, please accept my sincere apology for the inconvenience caused. You can give us more details for our improvement. We are looking forward to welcoming you back soon.Sincerely,Narueporn L.Front Office Manager

6/10 – Okay

Tsuei Hua

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Not many store outside. Not near public transport. Only way to go out is by taxi/car Good if want visiting friends near that area.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Kae am 4. Jan. 2024
Dear Tsuei Hua,Thank you for taking the time to share us your feed back. At Novotel Bangkok Bangna, we strive to provide a superior service to our guest. We are looking forward to welcoming you back to stay with us in the near future.Sincerely,Narueporn L.

10/10 – Hervorragend

Garry

Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Kae am 4. Jan. 2024
Dear Garry,Warm Greeting from Novotel Bangkok Bangna and Thank you for your kind feedback. I will share your feedback with the team as an encouragement and we are looking forward to welcoming you again.Sincerely,Narueporn L.

8/10 – Gut

elly

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Difficult to take public transportation, and far to downtown
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Kae am 14. Dez. 2023
Dear elly4567,Thank you for taking the time to share your feedback on your recent stay at Novotel Bangkok Bangna.We apologize that you found our location inconvenient for getting to downtown Bangkok. Our hotel is situated close to many shopping malls and other attractions, so we hope that you were able to enjoy these amenities and take advantage of our convenient location during your stay. At Novotel Bangkok Bangna, we strive to provide our guests with a pleasant stay experience and make every effort to ensure their satisfaction.Thank you again for your valuable feedback, and we look forward to welcoming you back in the near future. Sincerely, Narueporn Lunbudda Ms.Front Office Manager

6/10 – Okay

catherine

Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Kae am 4. Jan. 2024
Dear catherine,Thank you for taking the time to tell us your feedback. At Novotel, we strive to provide the superior service to our guest and we are looking forward to welcoming you back to stay with us.Sincerely,Narueporn L.

8/10 – Gut

Choon Tiong

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Kae am 4. Jan. 2024
Dear Choon Tiong,Thank you for taking the time to share your kind feedback with us. We are happy to know that you have a pleasant stay with us at Novotel Bangkok Bangna and we are looking forward to welcoming you back.Sincerely,Narueporn L.

10/10 – Hervorragend

Kenneth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The most appealing thing about your hotel is the staff before arriving at your hotel i had all my money and cards stolen in Amman Jordan when the staff at the hotel became aware of my situation the staff couldnt have been more helpfull from the manager to the porter out the front of the hotel .Especially Salfee the porter who delivered me to the shopping centre to collect emergency money from Western Union upon leaving his vechile he gave me some cash which i didnt think i would need however i could not find the bank and had to get a taxi back to the hotel with Salfees money the next day he came on his day off with his wife and child and took me in his own car to the shopping centre to find the bank even he had trouble finding it so by myself i didnt have a hope of finding the bank others who helped me were the girl at recption who spoke very good English the man in charge of the dining room who gave me a free meal when i still had no money and of course the manager so you can see why i can not speak highly enough of the staff at the hotel i have paid backSalfee the money he lent me with interest and told him he must learn english and he will go a long way with the attitude towards his work and customers he has thanks for everthing Kenneth Ballantyne
Aufenthalt von 2 Nächten im November 2023
Antwort von Kae am 14. Dez. 2023
Dear Kenneth,Thank you for taking the time to share your experience at our hotel. We are delighted to hear that our team made you feel welcome and safe during such an unfortunate incident. We take great pride in our team members' dedication to providing a high level of service and comfort to all of our guests. It is very encouraging to learn that Salfee, the porter, went above and beyond in his assistance.At Novotel Bangkok Bangna, we strive to create a positive atmosphere for everyone who walks through our doors. We are glad we were able to meet your expectations and provide you with a pleasant stay despite your unfortunate experience.Sincerely, Narueporn Lunbudda Ms.Front Office Manager

6/10 – Okay

Kent

Aufenthalt von 2 Nächten im November 2023
Antwort von Kae am 4. Jan. 2024
Dear Kent,Warm Greeting from Novotel Bangkok Bangna and Thank you for taking the time to share us your experience. At Novotel, we strive to provide the superior service to out guest and we hope that we will have a chance to serve you again.Sincerely,Narueporn L.

10/10 – Hervorragend

CO

Aufenthalt von 2 Nächten im November 2023
Antwort von Kae am 4. Jan. 2024
Dear CO,Warm Greeting from Novotel Bangkok Bangna and thank you for your rating. I will share this to my team as an encouragement. We are looking forward to welcome you back in the near future.Sincerely,Narueporn L.

10/10 – Hervorragend

Jeremy

Aufenthalt von 3 Nächten im November 2023
Antwort von Kae am 4. Jan. 2024
Dear Jeremy,Thank you for taking the time to share us your experience here at Novotel Bangkok Bangna. I am happy to know that you have a good stay and I will share this feedback with the team. We are looking forward to welcoming you back to stay with us in the near future.Sincerely,Nartueporn L.

2/10 – Ungenügend

Ferdows

Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 10 Nächten im November 2023
Antwort von Kae am 23. Nov. 2023
Dear Ferdows,Thank you for taking the time to tell us your experience. I am regret to know that your stay are not satisfied well as you rate us at low score. However, kindly share us the details for our further improvement and please accept my sincere apology for the inconvenience.Sincerely,Narueporn L.

8/10 – Gut

LOH

Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Kae am 30. Okt. 2023
Dear Loh,Thank you very much for taking the time to tell us your experience. I am happy to know that you had a good time staying with us. I will share your comment with the team as an encouragement. we are looking forward to welcoming you to stay with us in the near future.

10/10 – Hervorragend

Li Han

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Amy/Asst. Guest Experience and Loyalty Manager am 21. Okt. 2023
Dear Mr. Li Han,Thank you for sharing your comments and experience with us. Your comments are very important to us. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff We will be looking into all comments and recommendations to make our guest more enjoyable and we looking forward to seeing you on your next visitYour Sincerely, Amy Asst. Guest Experience & Loyalty Manager

8/10 – Gut

Alissa

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The staff were excellent and room comfortable. We were disappointed with pool and outside facilities as looked dirty and unused. Breakfast was not as fresh or as much variety as other novotels we have been to but again.the staff were excellent . When we needed to use the shuttle it was very easy to coordinate and enjoyed the fresh bakery items.available for purchase. Thanks.novotel
Aufenthalt von 3 Nächten im September 2023
Antwort von Amy/Asst. Guest Experience and Loyalty Manager am 4. Okt. 2023
Dear Miss Alissa,Thank you for taking the time to tell us about your experience at the Novotel Bangkok Bangna. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies, concern with pool and outside facilities and breakfast was not fresh or as much variety, however we will improve as your mention, we strive to provide a superior service experience for every guest, therefore your feedback and suggestions are very important to us. Please rest assured that we are taking the appropriate measures to address this unhappy with quality of stay issue. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Your Sincerely, Amy Asst. Guest Experience & Loyalty Manager

10/10 – Hervorragend

MINGYU

Aufenthalt von 11 Nächten im September 2023
Antwort von Management Team am 7. Okt. 2023
Dear MINGYU,We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. We hope your next visit will be as pleasant as the previous one. Thank you & Sincerely, The management team

10/10 – Hervorragend

Youngwook

Aufenthalt von 2 Nächten im September 2023
Antwort von Management Team am 7. Okt. 2023
Dear Youngwook,We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. We hope your next visit will be as pleasant as the previous one. Thank you & Sincerely, The management team

6/10 – Okay

Chun Wei

Aufenthalt von 4 Nächten im September 2023
Antwort von Amy/Asst. Guest Experience and Loyalty Manager am 8. Okt. 2023
Dear Mr. Chun Wei,Thank you for sharing your comments and experience with us. Your comments are very important to us. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff We will be looking into all comments and recommendations to make our guest more enjoyable and we looking forward to seeing you on your next visit.Your Sincerely, Amy Asst. Guest Experience & Loyalty Manager

8/10 – Gut

Bobby

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good
Aufenthalt von 1 Nacht im August 2023
Antwort von Amy/Asst. Guest Experience and Loyalty Manager am 4. Okt. 2023
We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amy Asst. Guest Experience and Loyalty Manager

10/10 – Hervorragend

woojin

Aufenthalt von 3 Nächten im August 2023
Antwort von Amy/Asst. Guest Experience and Loyalty Manager am 8. Okt. 2023
Dear Mr. Woojin,Thank you for sharing your comments and experience with us. Your comments are very important to us. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff We will be looking into all comments and recommendations to make our guest more enjoyable and we looking forward to seeing you on your next visit.Your Sincerely, Amy Asst. Guest Experience & Loyalty Manager

10/10 – Hervorragend

søren

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Afslutning på ferien
Fantastisk sted med god mad, mangler bare børnebassin , maden er det bedste jeg har fået i Thailand og tæt på skytrain
Aufenthalt von 3 Nächten im Juli 2023

2/10 – Ungenügend

Timothy

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Pheeraphat Phatraprasit am 23. Juni 2023
Dear Timothy,Thank you for taking the time to tell us about your experience at the Novotel Bangkok Bangna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pheeraphat PhatraprasitGuest Service Manager

6/10 – Okay

KAOHUNG

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Pheeraphat Phatraprasit am 23. Juni 2023
Dear Kaohung,Thank you for taking the time to tell us about your experience at the Novotel Bangkok Bangna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pheeraphat PhatraprasitGuest Service Manager