Classic-Suite | Innenbereich
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Bewertungen von Le Palacete powered by Sonder

3 out of 5
Le Palacete powered by Sonder
Calle Legalitat 10, Barcelona

Bewertungen

9.0

Wunderbar

111 von insgesamt 162 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
36 von insgesamt 162 Gästebewertungen haben eine Bewertung von 8 - Gut" "
5 von insgesamt 162 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 162 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 162 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.4/10

Sauberkeit

9.6/10

Personal & Service

8.8/10

Ausstattung

9.4/10

Zustand der Unterkunft

8.2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Duygu

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Wir waren zu dritt (2 Erwachsene 1 Kind) 4 Tage in der Unterkunft (Zimmer 9). Es hat alles problemlos funktioniert. Keine Schwierigkeiten bei check in /check out. Achtung es gibt keine Rezeption! Man muss sich online ein und auschecken. Kontakt kann man per Whats App erstellen (haben wir nicht gebraucht). Die Unterkunft war für 3 Personen perfekt. Kind hat bei uns im Bett geschlafen. Ich denke an der ausziehbaren Couch wird man keine Freude haben. Zimmer 9 ist etwas in die Jahre gekommen aber es war immer sehr sauber. Die Unterkunft ist an einer belebten Umgebung. Metrostation in der Nähe
Aufenthalt von 3 Nächten im März 2024
Antwort von Sonder Team am 7. Apr. 2024
Duygu, thank you for your review! We're delighted to hear that your stay with us went smoothly and that you found the accommodation perfect for your needs. We appreciate your feedback regarding the lack of reception and the online check-in/out process. Your comments about the room's cleanliness are noted, and we'll continue to ensure high standards are maintained. We hope to welcome you back again soon!

10/10 – Hervorragend

Julia

Gut: Sauberkeit und Komfort des Zimmers
Would visit again
Amazing place, friendly and accommodating staff. We enjoyed our stay and we would visit again.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von The Sonder Team am 23. Nov. 2023
Dear Julia, thank you for your review. We are glad that you had such an outstanding stay with us.We look forward to hosting you again soon!

10/10 – Hervorragend

Bernd

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
sehr angenehme Unterkunft mit guter Öffi-Anbindung (Linie L4 ist 5 min entfernt, Bus Linie 39 gleich ums Eck), einigen Lokalen in der Umgebung und trotzdem in ruhiger Lage.
Aufenthalt von 3 Nächten im September 2022

10/10 – Hervorragend

Anke

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von rep am 15. Okt. 2019
Thank your ou for feed back, we are gad that you have enjoyed your stay.

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a wonderful stay in your beautiful small and very silent hotel, we appreciate to come back next time!! Our large room was separated in a cosy living area and a bedroom, we had a large bathroom. Air conditioning, big windows and a nespresso coffee machine were included! Thank you so much!
Aufenthalt von 3 Nächten im Juni 2019
Antwort von rep am 23. Juni 2019
Thank you for yoour feedback, we are glad you have enjoyed your stay

10/10 – Hervorragend

Johannes, München, Bayern

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel in Stadtpalais, aufs Wohnen reduziert
Der frühere Einfahrtsbereich dient als Rezeption, dann geht es die Treppe hinauf in ein Stadtpalais mit historischem Aufzug. Wir haben nur unser eigenes Zimmer gesehen - es war großzügig, modern eingerichtet, Dusche und Toilette aus dem Eingangsbereich abgeteilt, alles wunderbar offen und in die historische Bausubstanz eingepasst. Empfang und Verabschiedung waren sehr freundlich, dazwischen haben wir keinen Hotelmitarbeiter gesehen. Es gibt offenbar kein Restaurant im Haus, zumindest sahen wir keines, der Aufenthalt ist auf das Wohnen und Schlafen beschränkt, doch in der unmittelbaren Umgebung gibt es zahllose gute Cafés, Restaurants und kleine Supermärkte, die auch nachts und sonntags offen sind.
Aufenthalt von 2 Nächten im Februar 2018

10/10 – Hervorragend

Ashkan

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excellent choice. Can’t be happier.
Aufenthalt von 2 Nächten im April 2024
Antwort von Sonder Team am 7. Apr. 2024
Ashkan, we're thrilled to hear that you had such a positive experience with us! Thank you for choosing Sonder, and we hope to have the pleasure of hosting you again in the future. Safe travels!

2/10 – Ungenügend

Florin

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Strongly recommend avoid at all cost!
The hotel its an improvisation , the toilet was still soiled from previous users. The walls made from cupboard as you could hear clearly any talk, toilet use, shower etc from next door. The room next door to the breakfast area, which gave the look of a hostel not hotel. Tried to sleep during the day, impossible as noises from adiacente rooms
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Sonder Team am 7. März 2024
Florin, we sincerely apologize for the subpar experience you encountered during your stay. It is distressing to hear about the cleanliness issues you faced with the toilet and the disturbances caused by noise from adjacent rooms. Your feedback is duly noted, and we will take immediate steps to address these concerns to ensure a more comfortable stay for our guests. We hope to host you again in the future and show you a better experience.

4/10 – Schlecht

Michel

Geschäftlich gereist
Verbesserungswürdig: Komfort des Zimmers
Poor
Very basic, multiple lights not working and the breakfast extremely poor. The most annoying thing is the check in process without any human intervention and being forced to register and upload your ID online. Never again
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sonder Team am 7. März 2024
Dear Michel, We apologize for the inconvenience you experienced during your stay. It's disheartening to learn that the complimentary breakfast did not meet your expectations and that you encountered issues with multiple lights not working. Your feedback is invaluable, and we will address these concerns to enhance our guests' experiences. We hope you'll reconsider and give us another opportunity to exceed your expectations in the future.

2/10 – Ungenügend

Karl

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sonder Team am 25. Jan. 2024
Thanks for your review, Karl. We're sorry to hear that your experience with us didn't exceed your expectations. We hope to have the opportunity to host you again and show you a better experience.

4/10 – Schlecht

Polina

Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Sonder Team am 14. Jan. 2024
Polina, we’re saddened to hear that your experience wasn't up to your expectations. We hope to have the opportunity to host you again and show you a better experience.

8/10 – Gut

Juthinant

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I pre-booked Le Palacete for one night in anticipation of our visit to Barcelona for a day. I had no prior knowledge about the company Sonder, but I downloaded their app in order to complete the check-in process. You have to submit IDs for each guests that will be staying at the property so be prepared to have proper documents and take a selfie to upload to Sonder. After that just follow the instructions listed. Pro: Spacious, clean, and located in a secure building. Close to restaurants and attractions all within walking distance (close to Park Güell) Basic amenities provided and there's a water cooler in the lobby. Con: Prior damages to certain areas of our room e.g. cracked floor, loose and broken drawer handle; also had an issue when trying to return the key back inside the lockbox but luckily an employee came to take the key back for us (or you'd have to pay a fee for non-return). Overall it was a decent stay and I'm curious to check out other Sonder locations in my future trips.
Antwort von Sonder Team am 14. Jan. 2024
Hi Juthinant, your review is important to us. We're glad to hear that your check-in process with the Sonder app was smooth. We appreciate your feedback on the room conditions and the issue with the key return, and we'll address these to enhance future stays. We can’t wait to host you again soon.

8/10 – Gut

Alan

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
The property location is fabulous in the heart of Gracia. Restaurants & coffee options are plentiful (especially Don Teo! just down the block). The property is super secure which was comforting. However- there were two larger issues: 1) there was an obvious maintenance issue where a moveable wall was completely off its tracks, and had been that way for some time. I notified Sonder and they did have it promptly addressed (a 3 hour job). 2) the other issue is that the property is not at all soundproofed. Everything that happens in the neighboring room can be heard loud & clear.. 3) minor, but wall was banged up & carpet stained In general- property was nicely located and I do very much like Sonder’s business model. Will definitely consider their ‘soundproofed’ options for future travels.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von The Sonder Team am 24. Dez. 2023
Hi Alan, your feedback is appreciated. We're delighted to know that you enjoyed our location. We apologize for the maintenance issue with the moveable wall, and we're glad we could promptly address it. We appreciate your comments about soundproofing and cosmetic concerns, and we'll use them to make improvements. We’re excited to have you travel with us again soon.

10/10 – Hervorragend

Adrian Marcelo

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Sonder Team am 16. Dez. 2023
Muchas gracias por su comentario, Adrian. Nos alegra saber que disfrutó de su estancia con nosotros. Estaremos encantados de que vuelva a hospedarse con nosotros pronto.

10/10 – Hervorragend

Mary

Aufenthalt von 2 Nächten im November 2023
Antwort von The Sonder Team am 23. Nov. 2023
Dear Mary, thank you for your review. We are glad that you had such an outstanding stay with us.We look forward to hosting you again soon!

10/10 – Hervorragend

Dana

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von The Sonder Team am 23. Nov. 2023
Dear Dana, thank you for your review. We are glad that you had such an outstanding stay with us.We look forward to hosting you again soon!

2/10 – Ungenügend

Maurizio

Aufenthalt von 1 Nacht im November 2023
Antwort von The Sonder Team am 23. Nov. 2023
Dear Maurizio, we appreciate your review despite not knowing why your experience was so bad. We would love to know where and how to improve based on your comments. Regards.

8/10 – Gut

Kristian

Aufenthalt von 6 Nächten im November 2023
Antwort von The Sonder Team am 23. Nov. 2023
Dear Kristian, thank you for your feedback. We are glad that overall you had an amazing stay. We would love to know what went missing to reach a 10/10 next time. Regards!

8/10 – Gut

Michael

Aufenthalt von 5 Nächten im Oktober 2023
Antwort von The Sonder Team am 23. Nov. 2023
Dear Michael, thank you so much for leaving a review of your recent stay. We are pleased that overall you had a great one. We would love to know what went missing to reach a 10/10 next time. Regards!

10/10 – Hervorragend

Stephen

Aufenthalt von 4 Nächten im Oktober 2023
Antwort von The Sonder Team am 23. Nov. 2023
Dear Stephen, thank you for your review. We are glad that you had such an outstanding stay with us.We look forward to hosting you again soon!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
It was a huge room with historical feel but nicely updated. courtyard and dining area was also nice. Convenient location but quiet from the street noise. Only thing was running out of toilet paper and tv remote run out of battery. We really enjoyed it. Thank you!
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von The Sonder Team am 23. Nov. 2023
Hi guest, thank you for your lovely feedback. We are glad that you enjoyed the stay, the quiet location, and the amazing architecture! We are sorry for the small issues that you experienced, note that we have a specific cabinet where you can serve yourself any extra amenities needed. We look forward to hosting you soon.

10/10 – Hervorragend

Diana

Aufenthalt von 7 Nächten im Oktober 2023
Antwort von The Sonder Team am 23. Nov. 2023
Dear Diana, thank you for your review. We are glad that you had such an outstanding stay with us.We look forward to hosting you again soon!

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Komfort des Zimmers
Technological Impediments
Online check-in introduced unnecessary difficulties. Lights (and electricity) did not work. I learned after I booked - paid for and confirmed - my stay that there was a mandatory online check in process. At that point, I was already in Spain. That process required confirming my phone number. I had left my primary phone in a repair store in the US - I could not confirm that phone number. I brought a cheap american phone to Spain for WiFi, but even after buying a pre-paid spanish SIM card, I could not text to confirm that number either (apparently spanish and american texts are on different bands). This was resolved by emailing the reservation email from a previous hotel wifi, but was sort of terrifying, and took a lot of time / worry. When I got to le palecete and used the keycafe check-in locker, I got a keyfob without a card. I tried emailing from the lobby wifi, and that did not get a response in the thirty minutes while i downloaded skype to call. They were very helpful on the phone in getting me another keycard, and I got into the apartment. Once I got into the apartment, none of the lights nor sockets worked. The breaker panel was open - so someone else had had this problem before, but flipping the switches did nothing. I was out of battery/power to call again, and just went to sleep. There were no checkout instructions. The room itself was beautiful, in a perfect location, walkable from everything.
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Meagan

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great place. Location was quiet but central.
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Elizabeth

Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

Chris

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Mai 2023
Antwort von The Sonder Team am 31. Mai 2023
Hi Christ, thank you for your feedback. We're glad that you had a wonderful stay with us. We look forward to hosting you again soon.

8/10 – Gut

Kristian

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Fint sted. Gåafstand fra centrum og god rengøring
Aufenthalt von 3 Nächten im März 2023
Antwort von Sonder Barcelona Team am 7. Apr. 2023
Hi Kristian, thank you for your review!It's great to hear your overall experience with us has been pleasant and that you found the location convenient. We look forward to hosting you again on your next travels!

8/10 – Gut

CLAUDIA

Aufenthalt von 2 Nächten im März 2023
Antwort von Sonder Barcelona Team am 11. März 2023
Hi Claudia, thank you so much for taking some time to give us your review!We are glad to hear you had a good stay overall, we would love to hear what can we do in order to make your stay a 10/10 experience, so please feel free to reach out to us with any further feedback you may have.

8/10 – Gut

David

Aufenthalt von 3 Nächten im Februar 2023
Antwort von Sonder am 5. März 2023
Thank you David for your review. Wed love to know what went missing to reach a 10/10 next time.

10/10 – Hervorragend

Michael

Gut: Sauberkeit und Komfort des Zimmers
Worth the stay
Very nice quiet room. Pretty property. Would be super to eat outside in the warmer months
Aufenthalt von 11 Nächten im Januar 2023
Antwort von The Sonder Team am 17. Jan. 2023
Hi Michael, thank you for your feedback. Youre more than welcome to come back in the summer to enjoy our beautiful courtyard. Hope you had a wonderful stay. See you soon

8/10 – Gut

Amanda

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The reservation system for Sonder was difficult to work with and takes real patience. Once you are at the property you are very pleased with how beautiful the bedroom and sitting room are for you. However our room lacked heat for 2 nights and we couldn't find any staff person on site for the first two nights. We enjoyed the ambiance of the neighborhood and the proximity of many restaurants. The Metro was not far and that too was a bonus.
Antwort von The Sonder Team am 1. Jan. 2023
Hi Amanda, thank you for your feedback. We take note of the online check-in and air conditioning to improve for future guests. Hope that overall you had a wonderful stay and that the room and location were suitable for you. Hope to see you soon.

10/10 – Hervorragend

Jorge

8/10 – Gut

A

Aufenthalt von 3 Nächten im Oktober 2022

4/10 – Schlecht

Jungseok

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2022

8/10 – Gut

Sylvie

Aufenthalt von 6 Nächten im Oktober 2022

10/10 – Hervorragend

Rasmus

Aufenthalt von 2 Nächten im Oktober 2022

6/10 – Okay

France

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
Sombre et étouffant Sous sol Douche non privée si partage entre amis
Aufenthalt von 3 Nächten im September 2022

10/10 – Hervorragend

Roberto

Aufenthalt von 2 Nächten im September 2022

10/10 – Hervorragend

GABRIEL G

Aufenthalt von 1 Nacht im August 2022

8/10 – Gut

Newsha

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Beautiful building, spacious room and good value. But our room smelled like methane/sewage sometimes, our coffeemaker didn’t work and I missed having staff on site. Sometimes they were responsive over Whatsapp if I was having an issue and sometimes they were not.
Aufenthalt von 4 Nächten im August 2022
Antwort von Sonder City Team am 16. Okt. 2022
Hi Newsha, thanks for your feedback.We're sorry about the issues whit the coffee machine and the smell in the room, we'll try to fix it as soon as possible and hope that besides these issues the building and the room are suitable for you.We look forward to hosting you again in our hotels.

8/10 – Gut

Rene

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
This was a beautiful property and we enjoyed ourselves here. However, it was somewhat nontraditional in some ways. There is no front desk staff. You receive an email with instructions and codes to enter the front door of the building. Then a key to your room is available to you via an electronic wall safe after you enter another code. We were lucky to run into cleaning staff who were very helpful in storing our luggage while the room was prepared in light of our early arrival. In hindsight, this was all explained in emails before the visit, I just hadn't paid close enough attention to the content. You'll need to complete the online information before you arrive to get these important codes. The room was beautiful but maybe a bit too modern. The sofa sleeper was under a transparent glass ceiling which lit up that area and no way to avoid the brightness. The shower area was open to everyone to see which made for some slightly uncomfortable turning of heads while one of us bathed. Overall beautiful hotel just come prepared with the codes and emails.
Aufenthalt von 2 Nächten im Juli 2022
Antwort von Sonder am 3. Aug. 2022
Dear Rene, Thank you for sharing your experience. We're glad to know that you liked our Sonder. We do our best to communicate this prior to arrival and are sorry if we were unclear. We hope you’ll consider staying with us again in any of our 35+ cities.

4/10 – Schlecht

nina

Aufenthalt von 3 Nächten im Juli 2022

10/10 – Hervorragend

Veronica

Aufenthalt von 3 Nächten im Juli 2022

10/10 – Hervorragend

KATHLEEN

Aufenthalt von 1 Nacht im Juli 2022

2/10 – Ungenügend

Cristiani

Aufenthalt von 5 Nächten im Juni 2022

8/10 – Gut

Brian

Aufenthalt von 4 Nächten im Mai 2022

10/10 – Hervorragend

karl

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
We loved this place. Central to great food and family culture. The staff was amazing! We would definitely stay here again.
Aufenthalt von 4 Nächten im Mai 2022
Antwort von Sonder am 29. Juni 2022
Hi Karl. Thank you for your opinion. We're happy to know that you loved our Sonder. We hope to see you again very soon.

10/10 – Hervorragend

rachel

Aufenthalt von 2 Nächten im Mai 2022

10/10 – Hervorragend

Jack

Aufenthalt von 3 Nächten im Mai 2022

8/10 – Gut

Andrew

Gut: Sauberkeit
Not manned so can be tricky if you can’t speak Spanish
Aufenthalt von 5 Nächten im Mai 2022
Antwort von Sonder am 29. Juni 2022
Hi Andrew. Thank you for sharing your experience with us. We appreciate your nice punctuation. As well, we would like to inform you that all our staff speaks English. We hope to welcome you very soon.