In the interest of time, I will write briefly on the absolute abhorrent service we received here to spare your attentions and hopefully your money as well. My family and I planned our trip thoroughly and on time, however we were kept waiting for an hour under midday sun because the awful customer service could not bother themselves to give us the code to enter the building. Not only do the staff of the booking company have total disregard for their customers, but they are insolent, disrespectful, and even go as far as to lie about monetary details. In addition, you have to interact with an app and if you get somebody on the customer service they simple doesnât care. We find out that orbitz use vrbo and they both doesnât care. The rooms are obviously thrown together to appear modern, but ultimately just look cheap and the furnishings are uncomfortable and low quality. There is no air conditioning, which the company did not advertise, and the rooms are infernally hot during the day. This is a clear a deceptive practice as you will expect AC. The bathrooms reek of mold and mildew from the old pipes that run through the building. And if this wasnât enough, the internet is the lowest quality Iâve ever had the displeasure to endure. The owners of the apartment surely chose the cheapest package to be able to say that they offered a place with internet connection- a bewilderingly blatant lie, as the three days we lived there were spent without been able to use.
