I rarely write reviews because most places I stay at are “good enough”; I write if a property is very good. Or, as in this case, not. To start with the positives:
- the location is excellent, just half a block off Plaza Catalunya, a 2 minute walk to two metro stations
- it was very clean, even things like the living room cushions which a lot of places often miss.
However, thrre were a lot of issues:
- you can only access the building by a web link auto key. As such, you need data roaming, If you are not prepared to turn on your overseas phone, you will simply not be able to get in. No one met us at check-in so we would have been stuck if someone had not come out of the building and held the door open.
- the layout of the apartment is awkward - there are 2 small kitchens but neither was really functional - both had washing machines (no dryer) but only one worked. No coffee-maker was provided, only two capsule machines. Of course there were no cooking materials (salt, pepper) and no coffee or tea provided
- many other things were not working, and most egregiously, the bathroom in the back had no hot water. Our guest in that room had to shower in the common bathroom.
- there was no internet in the back; both tvs were not working (and one was missing a remote control)
- in all of the bathrooms there was no place to hang things in the showers; overall design not functional
- the manager was notified and just failed to address them. Does VRBO do any quality control??