Dear Marco,Thank you for sharing your input, and we value your feedback. We are sorry to hear about your concerns regarding our breakfast options. In addition, we apologize if you were troubled by outside noise. Thank you, and we wish you happier travels ahead.

Dear Roland, Our team really appreciates your recommendation! From our neat rooms to our delectable breakfast and sparkling pool, we love to impress at Best Western Desert Villa Inn. Hurry back soon for another refreshing vacation!

Thank you for sharing your experience with us. We're delighted to hear that you found our rooms clean, comfortable, and our staff accommodating. However, we're sincerely sorry to learn about the disturbance caused by the individual knocking on your door. Your safety and comfort are paramount to us, and we regret that this situation occurred.We'll address this matter with our security team to ensure that appropriate measures are taken to prevent such incidents from happening in the future. Additionally, we apologize for the inconvenience regarding the condition of the pool. Maintaining a clean and enjoyable environment for our guests is of utmost importance, and we'll work diligently to rectify this issue promptly.We appreciate your valuable feedback, as it helps us to continuously improve our services. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back for a more pleasant stay in the future.

I'm sorry to hear about your negative experience with our management. We strive to provide excellent customer service and it's disheartening to hear that we fell short of your expectations. We take your feedback seriously and will address the issues you've mentioned with our team to ensure that similar situations are handled better in the future. Please accept our sincere apologies for any inconvenience caused. If there's anything we can do to rectify the situation or regain your trust, please don't hesitate to reach out to us directly. We value your business and hope for the opportunity to make things right.