Lieber Anonymer Vielen Dank für Ihre Bewertung, wir freuen uns sehr, dass Ihnen Ihr Zimmer und unsere Hotelanlage gefallen haben. Wir versuchen, eine abwechslungsreiche Speisekarte zu bieten, die allen Geschmäckern entspricht, aber enttäuscht sind, dass Sie unsere Speisekarte nicht zu Ihrer Zufriedenheit gefunden haben. Wir werden weiterhin hart arbeiten, um sicherzustellen, dass die Gäste in allen Bereichen unserer Hotelservices zufrieden sind und Ihr Feedback zu schätzen wissen. Wir hoffen, Sie eines Tages wiederzusehen. Mit freundlichen Grüßen Marta, Joanna und das gesamte Martas-Team.

Dear Anonymous, Thank you very much for your review and we are so glad that you found the location of our hotel excellent and the food at the restaurant delicious. We do apologize some aspects of your stay were not to your satisfaction. I have discussed your comments about cleanliness with our house keeping team and laundry service to ensure our high standards are always maintained. We are also sorry the TV reception did not work. Due to our remote location it took a couple of days for this issue to be resolved by the company and unfortunately this time coincided with your 2-night stay. Our hotel is a small family owned and operated business with just 13 rooms and we are built on a hill side which is what gives us our amazing views but also limits the width of the terraces. We have 2 infinity swimming pools and there are sunbeds by both pool areas, we will look into perhaps adding a few more. We thank you again for your feedback and we hope that we will see you again and wish you a very happy time the rest of your holiday. Kind regards Marta, Joanna and the Rinjani Lodge team.

Hello Yanic, Thank you for your review, we are happy to read you enjoyed your stay with us. Apologies for the slow Wifi in the room, we will look into this and fix the problem, thank you for letting us know.

Thank you for your 5/5 rating, we are glad you enjoyed your stay

Thank you very much for your kind comments. We are so glad that you had a nice relaxing stay at Rinjani Lodge. We hope to see you here again soon.

Thank you very much for your fantastic comments. We are so happy you loved your stay with us. Looking forward to seeing you again!

Merci beaucoup Bruno pour votre excellent avis, nous sommes très heureux de lire que vous avez apprécié votre séjour parmi nous. J'espere vous revoir ici bientot!

Thank you for leaving a review, we are happy to see you enjoyed your stay with a 4/5 rating, we would love to hear any further feedback from you.

Thank you Patrick for your kind review. We are very glad you enjoyed your stay and have passed your comments on to the staff who also thank you for mentioning them.

Dear Wil,Thank you for your kind comments. We enjoyed meeting you and hope that we will see you again on your next trip to LombokKindest regardsMarta Saputra Rinjani Lodge owner

Dear Brian, Thank you for your review, we are thrilled you enjoyed your stay and hope to see you again.Best wishes Marta Saputra Rinjani Lodge Owner

Thank you Benjamin for your kind review, we hope that you will come and stay again, next time for longer!Best regards Marta and the Rinjani Lodge team

We are very sorry to read that your stay with us was not as we would have wished it to be for you and that you were disturbed by another group that was staying. We have noted your comments and our team have worked hard this week to ensure these issues are addressed.We wish you happy travels always. Best wishes Marta Saptra Rinjani Lodge owner

Hello Sara, Thank you for your review, we hope to see you here again one day.Kind regards from all the Rinjani Lodge team

Thank you for taking the time to write us a review and for your kind comments about our staff! All of our team are from the Senaru area and are happy to help our guests make the most of their time in this unique and special area of Lombok. We are so glad you enjoyed your time with us. Kind regards from Marta, Rinjani Lodge owner

Dear Ulrik, Thank you very much for your kind review and comments. We offer daily room cleaning and have reviewed the room cleaning services with the housekeeping team to ensure this miscommunication about making up your room does not occur again and that the lights are changed quickly when not working. We hope we will see you here again one day. Best wishes Marta Saputra

Dear Gufron Lukito, We are sorry to see that you have rated our hotel with a low score and that your stay with us was obviously not as we would have wished for you. As there are no comments in your review for us to act on we have reached out to you privately. We work hard to ensure a great holiday experience for our guests and so can only apologize that on this occasion it appears we were not able to achieve this experience for you. Kindest regards Marta Saputra, Rinjani Lodge owner

Heel erg bedankt voor U aardige recensie, vriendelijke opmerkingen en suggestie. We zijn blij dat U een geweldige verblijf hebben gehad. Het spijt ons te horen van het wifi probleem. Helaas vanwege onze afgeleden locatie kan onze wifi verbinding soms niet beschikbaar zijn. We begrijpen hoe frustrerend dit kan zijn en adviseren dit op onze advertentie. Bedankt en hopelijk tot ziens. Met vriendlijke groeten. Marta, Joanna en het Rinjani Lodge team

Dear Wil, Thank you for your lovely review, it was a pleasure to host you and we are thrilled you enjoyed your stay so much. We do hope that you will visit again. Kind regards Marta, Joanna and the Rinjani Lodge team

Thank you very much for your 10 review. We hope to see you again soon.

Dear Mark, Thank you so much for your super review. We loved meeting you both and having you come and stay at Rinjani Lodge and also at our hotel in Gili Trawangan. We are so glad that you enjoyed your holiday so much and we do hope that you will back to visit us again soon. With very best regards Marta and Joanna

Dear Joanne, Thank you so very much for your wonderful review. We are so happy that you enjoyed your stay so much. Please do come and see us again soon. Kind regards Marta, Joanna and the Rinjani Lodge Team

Merci beaucoup pour avoir pris le temps d'écrire un commentaire. Nous sommes très heureux de savoir que vois avez passez un excellent séjour au calme à Rinjani Lodge. Nous sommes heureux que vous avez profite la piscine, le jardin et le restaurant. Nous espérons que vous vous reverrez. Cordialement Marta, Joanna et Tout le personnel de Rinjani Lodge

Thank you very much for taking the time to write us such a great review. We are so glad that everything was positive for you. We do hope you will come and visit us again one day. Kind regards from Marta, Joanna and the Rinjani Lodge team

Wow, taivas maan päällä, olemme niin iloisia, että nautitte lomanne niin paljon. Kiitos hyvästä arvostelustasi ja toivomme, että näemme sinut taas pian. Ystävällisin terveisin Marta, Joanna ja Rinjani Lodge -tiimi

Dear Tomi, Thank you for your great review and we hope to see you here again soon. Kind regards from Marta, Joanna and the Rinjani Lodge team.

Dear Deborah, Thank you very much for your great review and we really glad you enjoyed your stay so much and we look forward to seeing you again one day. Kind regards, Marta, Joanna and The Rinjani Lodge team

Thank you so much for taking the time to write us a review, we are very happy that you found the rooms very nice and enjoyed our beautiful views. We hope to see you here again.

Dear Anonymous, Thank you so much for your great review, we are so glad that you loved our hotel. We hope to see you here again one day. Best wishes from Marta, Joanna and the Rinjani Lodge team

Thank you very much for your review and great comments, we do hope to see you again soon. Best wishes Marta, Joanna and the Rinjani Lodge team

Dear Nicholas J Thank you very much for your fantastic review. We are so happy that you enjoyed your stay so much and hope to see you here again soon. Kind regards Marta, Joanna and the Rinjani Lodge Team

584/5000 Tack så mycket för din stora recension, vi är så glada att du haft din vistelse så mycket och gratis frukost var det bästa du hade i Lombok. Vi befinner oss i ett avlägset läge i Lombok och tror på att erbjuda anställningsmöjligheter till lokalbefolkningen och som sådan har personal i utbildning som fortsätter att arbeta med sina engelska språkkunskaper. Det finns alltid handledare till hands för att hjälpa till med översättningar om det behövs. Tack igen för dina vänliga kommentarer och vi hoppas att vi ses igen en dag. Med vänliga hälsningar från Marta, Joanna och Rinjani Lodge teamet.

Dear Will, Thank you very much for your great review and feedback. We are very glad that you had a perfect stay before your trek and hope to see you again one day. Best wishes from Marta, Joanna and the Rinjani Lodge team.

Terima kasih atas komentar anda. Kami bahagia anda bisa menikmati pemandangan yang cantik. Kami minta maaf dengan banyak binatang di terrace anda, karena musim hujan dan ada nyala lampu di terrace, binatang ini musiman saja. Semoga kita bisa berjumpa lagi. Marta, Joanna dan Rinjani Lodge staff

Thank you very much for your review. We are very happy that you highly recommend us and do hope to see you here again. Kind regards Marta, Joanna and the Rinjani Lodge team

Thank you for your review, we are so glad you enjoyed your stay and hope to see you here again one day. Kind regards Marta, Joanna and the Rinjani Lodge team.

Dear Stefanos, Thank you for your great review. We are so glad that you enjoyed our hotel. We apologize for the slow Wi-Fi, we do advise on all our booking sites and our own website that due to our remote location, Internet services in Senaru are slow and often unavailable. There is only currently 1 provider in our area and we are waiting for the service that Tetabatu is lucky to already have to reach us, hopefully soon! Thanks again for taking the time to review Rinjani Lodge and we hope to see you again. Kind regards Marta, Joanna and the Rinjani Lodge team.

Dear Daniel, Thank you very much for your 5* review and we do hope that we will see you here again very soon. Kind regards Marta, Joanna and the Rinjani Lodge team

Dear Robert, Thank you very much for your great review, we hope to see you again soon. Kind regards Marta, Joanna and the Rinjani Lodge team.

Dear Ting, Thank you for your 5* review, we are very happy you enjoyed your stay. We hope to see you here again one day. best regards from The Rinjani Lodge Team

Dear Anonymous, Thank you for your review, we sincerely apologize that there was an issue with the door and lock for your room on the night of your stay with us and please be assured that we fixed these problems immediately the issue was reported to our staff. We work hard to give our guests a great holiday experience and our hotel has staff on site 24 hours a day and CCTV to ensure our guests safety so we are sorry that this issue made you feel not safe. We have personally checked the CCTV and no-one came into your room. We are also sorry you found the guests in the room above you noisy, we had a larger than normal group staying at the time of your stay, but we are very glad that you still enjoyed the amazing views from our hotel. With kindest regards Marta and Joanna, Rinjani Lodge owners.

Dear Anonymous, Thank you so much for your lovely review of your stay. We are very glad you enjoyed your time with us so much and hope to see you here again one day. Best regards Marta, Joanna and The Rinjani Lodge Team

Nous vous remercions de votre avis et de vos commentaires, nous sommes très heureux que vous ayez apprécié votre séjour. Nous sommes désolés, il n'y a pas de services Wifi rapides dans notre région, nous conseillons sur notre site Web et aussi sur les listes de réservation en ligne que nous offrons un wifi gratuit au Rinjani Lodge, en raison de notre emplacement distant, le WiFi est lent et souvent indisponible. Nous espérons avoir une meilleure solution à l'avenir, mais actuellement, il n'y a qu'un seul fournisseur dans la région et le service ne fonctionne souvent pas bien. Nous espérons vous revoir bientôt. Sincères amitiés Marta Saputra

Thank you very much for your great review, we are very happy to hear you would recommend Rinjani Lodge to your friends and we do hope to see you again soon. Best regards from Marta, Joanna and the Rinjani Lodge Team

Thank you very much for your feedback, we are so glad to read you had a great stay. We are sorry there was a shower maintenance issue during your stay and on reading your review we have had this investigated and the shower head has been replaced. We do hope to see you here again one day. Best regards from The Rinjani Lodge Team

Thank you for your fantastic review, we do hope to see you again soon. Kind regards Marta, Joanna and The Rinjani Lodge Team

Thank you very much for your 5* review, we are happy that you enjoyed your stay so much and hope to see you again soon. Best regards from the Rinjani Lodge team.