My family would like just to forget this trip and move on, but I am writing this review because I wish someone had left a truthful review so that we had never gone there. Kathy told us in the private messages if we leave a bad review, she would trash us in her reply so other owners would not want to rent to us. We have date stamped pictures to support our complaints.
When we arrived the place was filthy. We called, and when she arrived, Kathy insisted that the house was clean, she cleaned it herself, and had no idea where the hair and dirt came from. We weighed our options: turn around and go home; go to a hotel for the night, and give Kathy a chance to clean; clean it ourselves and ask for a partial refund. She offered to refund the cleaning fee (she didn’t), and go to hotel at our own expense. But we had no confidence that she would clean because she kept insisting that she cleaned and sanitized the house before we arrived. My whole family spent 3 hours cleaning, and it was disgusting. There was dust, dirt and debris on the floors, hair on the bathroom floor, the toilet bowl had residue of the previous residents stuck to the inside. The kitchen was equally disgusting. We made the best of a bad situation and managed to enjoy a few days of our only family vacation.
Later Kathy accused us of stealing her kitchen tools, letting our dog pee on the towels, extorting money out of her, and having too high of a "pucker factor".
