6/10 – Okay
Odile
4. Sept. 2025
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Appalling welcome - simply rude and not wanting to hear that we had spent 40 minutes looking for the venue - ‘it was not his problem’ .
We had been directed by yourself to Beccles where there used to be a pub called the Plough - no longer there ! Google directed us to a field. No one seemed to know anything about it. We even thought we had been scammed ! Tried to call your helpline but could not speak to someone, and we had No telephone number for the venue!!!
Eventually someone thought of the Plough in Wangford but warned us that the landlord was not very nice - the reason he does not go there anymore.
The lodgings are away from the main dining and drink area. Decoration as in the photo but disappointing if you are looking for a pub with atmosphere - more of an upgraded Little Chef with a makeover - do you remember those? Anyway good sleep, bath and shower, large room and good breakfast but my husband could not shake the rudeness he was met with and throughout our 3 night stay.
So please change your address for this venue to mention Wangford and NOT Beccles and add a phone number on the trip receipt !
Odile
Aufenthalt von 3 Nächten im August 2025
