4/10 – Schlecht
Lacey
Mit der Familie und kleinen Kindern gereist
9. Sept. 2025
Verbesserungswürdig: Sauberkeit und Ausstattung
Upon arrival, the hotel looked wonderful I thought I did pretty good with this one. My husband, who just gotten off work before the 5hour drive from pouring concrete, needed a shower as he was still covered in concrete. The tub was yellow all down around the drain like it had been peed in. I had to scrub the tub out before we could even shower. Ok but not too bad ya know I was like well they can’t all be winners. Then, as I always do in the mornings because my husband works his butt off in the hot sun for hours to provide for us…I always let him sleep in when we go on trips and I fix his breakfast and take it to him in bed he deserves it. After eating our breakfast, my boys and I, head up to take his and we got stopped at the elevator and told we were not allowed to have it in the rooms. Seriously, what’s the point in being on vacation if you can’t have your breakfast in bed. She said it’s because it attracts ants. Maybe you should take care of the ant problem instead of punishing your customers. My husband was not very happy because he then had to get up and go elsewhere for his breakfast after paying 250$ a night that’s ridiculously. Then, I went to take my boys to the waterpark which was suppose to be included for them to tell me we had to pay 20$ each for bracelets for the water park. The whole reason we chose that hotel was the free breakfast and the water park. At prices like that you should take better care of your customers and their needs as well as your establishmen
Lacey
Aufenthalt von 2 Nächten im September 2025