On behalf of Axel Hotel, we apologize for the inconveniences you might have experienced during your stay. We hope you can give us another chance and we can give you a better stay. Kind regards

Im Namen des Axel Hotel freuen wir uns, Ihre Bewertung zu lesen und zu wissen, dass Sie Ihren Aufenthalt in Berlin und unserem Hotel genossen haben. Es war uns ein Vergnügen, Sie zu beherbergen und wir hoffen, dass Sie bald wiederkommen können. Mit freundlichen Grüßen

On behalf of Axel Hotel, we thank you for taking the time to share this review with us, it is really useful for us. We hope we can host you soon again. Kind regards

On behalf of Axel Hotel, we apologize for the inconveniences you experienced with your reservation. We hope the rest of your visit was pleasant. We hope to see you again soon. Kind regards

On behalf of Axel Hotel, we would like to apologize for the inconveniences you have experienced during your stay. We are currently under a process of transformation and evolution, and we highly value your feedback in order for us to tackle our weaknesses more efficiently. We hope you give us another chance in the future so you can assess our growth, and, in the meantime, we encourage you to try one of our other locations. Apologies and kind regards

REVIEWS On behalf of Axel Hotel, we would like to apologize for the inconveniences you have experienced during your stay. We are currently under a process of transformation and evolution, and we highly value your feedback in order for us to tackle our weaknesses more efficiently. We hope you give us another chance in the future so you can assess our growth, and, in the meantime, we encourage you to try one of our other locations. Apologies and kind regards

On behalf of Axel Hotel, we are extremely glad to hear you had such an optimal experience with us. It is thanks to reviews like these that we have the strength to keep working hard to offer our guests the best possible service. We hope to host you again in the future and thank you for your feedback. Kind regards

Happy for your 4 Star review, we really appreciate that!

Thank you for choosing us and for your review. We hope to see you soon.Kind regards

On behalf of Axel Hotel, we would like to thank you for choosing us. We thank you as well for reflecting your excellent stay in your review, as it is thanks to reviews like these that we have the strength to keep working hard in order to offer the best service possible. We hope to see you again in the future. Kind regards

On behalf of Axel Hotel, we apologize if we were not able to meet your standards. We are currently transforming and evolving so we highly appreciate your feedback. We also inform you that although we had a technical issue, our elevators are running again. We hope you give us another chance in the future to change your mind. Kind regards

On behalf of Axel Hotel, we would like to thank you for choosing us and for your feedback, as it is reviews like this that give us strength to keep working hard in order to offer the best possible service. We hope to see you again in the future. Kind regards

On behalf of Axel Hotel, we would like to thank you for choosing us. Here at Axel, we strive for diversity and inclusivity; most of all, we tolerate no discrimination and differentiation of guests regarding their sexual preference. Kind regards

On behalf of Axel Hotel, we would like to thank you for choosing us during your stay in Berlin. We are glad to hear you had a pleasant experience and we cannot wait to host you again. Kind regards

On behalf of Axel Hotel we would like to apologize if we have not been able to meet your standards. We are currently in a process of change and renewal, and we value your input as it will allow us to tackle our weaknesses more efficiently. We hope you give us another chance in the future to change your mind. Kind regards

Im Namen des Axel Hotel Berlin möchten wir uns für die Unannehmlichkeiten entschuldigen, die Ihnen während Ihres Aufenthalts bei uns entstanden sind. Wir befinden uns derzeit in einem Veränderungs- und Entwicklungsprozess und entschuldigen uns, wenn es uns nicht gelungen ist, Ihren Ansprüchen gerecht zu werden. Dennoch möchten wir Sie darüber informieren, dass wir derzeit unser Bestes tun, um uns in jeder Hinsicht zu verbessern, und hoffen, dass Sie uns in Zukunft noch einmal eine Änderung Ihrer Meinung ermöglichen. Mit freundlichen Grüße

Thank you so much for choosing Axel Hotels for your stay in Berlin. We are currently trying to renew and improve all of our facilities. Hopefully in the future we can show you how much we have grown. Kind regards

Vielen Dank, dass Sie sich für das Axel Hotel Berlin entschieden haben. Wir freuen uns, dass Ihr Aufenthalt insgesamt positiv war und wissen, dass wir derzeit an der Verbesserung aller unserer Zimmer arbeiten. Mit freundlichen Grüße

Thank you so much for your review as it allows to identify our weaknesses and improve our service for your next visit. We will talk to housekeeping to solve this issue. Kind regards

Thank you very much for your review as it allows to tackle our weaknesses and offer a better service. We are very happy to hear that at least our staff was friendly and helpful as we are working hard on our customer service. On the other hand, we are trying to renew all of our facilities and the cleaning staff will be adressed over these matters. Kind regards

On behalf of the hotel, I would like to apologize for the inconveniences you have experienced while staying with us. I will be forwarding this complaint to our board an examine the room you stayed in thoroughly. We are currently working on renovating and improving all of our services. Hopefully in the future you give us another chance to change your mind.

Thank you so much for choosing us for your stay in Berlin. We hope you had an amazing time and we wish to see you back soon! Kind regards

Im Namen des Hotels bedauern wir zutiefst, dass Sie eine negative Erfahrung mit uns gemacht haben. Obwohl das Hotel zwar etwas in die Jahre gekommen ist, reformieren und verändern wir derzeit alle unsere Einrichtungen, um unseren Gästen das bestmögliche Erlebnis zu bieten. Hoffentlich geben Sie uns in Zukunft noch einmal die Chance, Ihre Meinung zu ändern.

Zunächst möchte ich mich im Namen des Hotels für die Unannehmlichkeiten entschuldigen, die Ihnen während Ihres Aufenthalts bei uns entstanden sind. Was die zusätzlichen Kosten betrifft, habe ich Ihre Reservierung persönlich überprüft und sie scheinen die Kosten für die Artikel aus der Minibar zu decken. Wir hoffen, dass Sie uns in Zukunft noch einmal die Chance geben, Ihre Meinung zu ändern, da wir uns derzeit in einem Veränderungsprozess befinden. Mit freundlichen Grüße.

Thank you for having chosen us for your stay in Berlin and thank you for your review. We hope to host you again soon in one of our Hotels. Kind regards.

Vielen Dank für die Bewertung und den netten Kommentar . Wir freuen uns auf den nächsten AufenthaltLiebe Grüße

Thank you so much for your recent stay and your great review. We hope to see you soon again.Best regards

Vielen Dank für die nette Bewertung. Wir freuen uns auf die nächste Buchung.Alles Gute

Thank you for your recent stay . I m sorry that we couldnt met your expectation in terms of service and quality.Best regards, Oliver Böhme, Hotel Manager

Lieber Gast, es tut mir leid das wir die Erwartungen nicht erfüllt haben . Wir erwarten bald eine Renovierung und ich würde mich freuen wenn Ihr uns noch eine Chance geben würdet. Liebe Grüße

Vielen Dank für den letzten AUfenthalt und Ihren Kommentar . Es tut mir leid das nicht alles so verlief wie Sie es sich erhofft haben und ich möchte mich dafür entschuldigen.Alles Gute und liebe Grüße

Thank you for your recent stay and your review in expedia. We hope to see you soon. Best regards

Thank you for your review. It was a pleasure to had you as guests. Best regards from Berlin

Thank you for your review. It was a pleasure to had you as guest. All the best.

Thank you for your review. It was a pleasure to had you as guest. All the best.

Thank you for your review. It was a pleasure to had you as guest. All the best.

Thank you for your recent stay in Berlin and the trust in Axel Hotel Berlin.

Thank you for your recent stay in Berlin and the trust in Axel Hotel Berlin.

Thank you for your recent stay in Berlin and the trust in Axel Hotel Berlin.

Thank you for your recent stay in Berlin and the trust in Axel Hotel Berlin.

Hallo, vielen Dank für die Reservierung im Juni im Axel Berlin . Wir hatten die Situation schon in Berlin hoch und runter besprochen so dass ich hier nicht mehr drauf eingehe werde , verstanden wurde es leider nicht. Alles Gute und liebe Grüße

Thank you so much for your recent stay . It was nice to have you here and we are looking forward to see you again. Best regards

Lieber Dieter, es tut mir leid das das wir deine Erwartung nicht erfüllt haben. In der Hotelbeschreibung ist kein Wasserkocher erwähnt, daher hast du auch keinen gefunden. Bitte beziehe dich nicht auf die ganze Kette, denn in unserem zweitem Hotel in Berlin haben wir Wasserkocher und die sind auch in der Beschreibung zu finden. Wie auch immer es tut mir leid und hoffe du gibst einer meiner Kollegen nochmal die Chance. Liebe Grüße und alles Gute

Hello, Thank you for the feedback ! Have a good day!

Dear guest, thank you so much for your recent stay in the Axel Hotel Berlin. We hope that you had a good time with us and that we have the chance to welcome you again. In case we didnt met your expectation we like to apologize. All the best from Berlin .

Thank you for a positive feedback, We hope to see you again in future.

Thank you for a positive feedback, We hope to see you again in future.

Thank you for a rewiew, It was a pleasure to have you as a guest Best regards Tomasz Klyszejko Front Office Manager

Thank you for your recent stay in the Axel Hotel Berlin, and that you took the time to review us here on booking. It is always important to get a feedback from our guest. It is nice to hear good words or is it in constructive way we will learn to get better. Thank you. All the best, Oliver Böhme, Hotel Manager