5 Restaurants, Frühstück, Mittagessen, Fisch und Meeresfrüchte

Bewertungen von Nirwana Beach Club

3 out of 5
Nirwana Beach Club
Nirwana Gardens, Bintan Resorts, Jalan Panglima Pantar, Lagoi, Bintan, Bintan Island

Bewertungen

7.4

Gut

34 von insgesamt 177 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
82 von insgesamt 177 Gästebewertungen haben eine Bewertung von 8 - Gut" "
39 von insgesamt 177 Gästebewertungen haben eine Bewertung von 6 - Okay" "
17 von insgesamt 177 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 177 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.0/10

Sauberkeit

8.2/10

Personal & Service

8.8/10

Ausstattung

6.6/10

Zustand der Unterkunft

Bewertungen

10/10 – Hervorragend

Patrick

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Soggiorno di mare
Bellissimo resort, composto da diversi hotel di diverse categorie
Aufenthalt von 3 Nächten im Oktober 2018
Antwort von Public Relations Manager, Nirwana Gardens am 11. Nov. 2018
Dear Patrick, we are pleased to know that you enjoyed your stay with us. We strive to be a great hotel guest’s love and we are glad that we met your expectations during your stay. We look forward to you joining us again soon.

10/10 – Hervorragend

Lösli, Schweiz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Genial!!! Tolless Zimmer, tolles Personal, saubere Anlage: !
Aufenthalt von 2 Nächten im Oktober 2018
Antwort von Public Relations Manager, Nirwana Gardens am 11. Nov. 2018
Dear Lösli, thank you so much for taking the time to share your experience with us. We strive for excellence and it truly makes our day to hear that you had such a great time with us. We look forward to serving you again in the future.

10/10 – Hervorragend

Stefanie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Komfortable und saubere Hütten in Strandlage
Die Unterkunft in den Hütten direkt in der Nähe des Strands war perfekt für eine größere Gruppe!
Dear Stefanie, we are pleased to receive your kind review and to know that you spent an enjoyable holiday with us. Thank you for your great ratings and for selecting our resort. We can’t wait to have you back for yet another enjoyable stay!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verhältnismäßig günstige Hütte in Strandnähe
Geräumige Hütten in Strandnähe (2 min zu Fuß). Zimmer sind OK und sauber, das Bad besteht leider aus einem Raum, in dem man direkt duscht, was für die Sauberkeit nicht von Vorteil ist. Der Strand ist gut gepflegt, die Einrichtungen eher veraltet. Meiner Ansicht nach lohnt es sich, den Mehrpreis für das daneben gelegene Mayang Saria zu investieren.

2/10 – Ungenügend

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service und Zustand der Unterkunft
Tolles Hotel fuer Paare
etwas abgewohnte huettchen, aber super freundliches Personal und guter Service. Reichhaltiges Fruehstuecksbuffet.

8/10 – Gut

Jeremy, Schweiz

Gut: Personal & Service
Super deal
Also im Ganzen war unser Ausflug nach Bintan sehr schön. Der Strand war sauber, Service und Leute sehr sehr nett. Leider war alles in SG$, d.h. Touristenpreise, was schade ist, denn Indonesien sollte günstig sein. Wetter war leider nicht immer schön. Die Cottages waren basis ausgestattet, aber für den Preis nicht zu beklagen. ich verstehe nicht, warum man hier etwas Schlechtes schreiben kann. Bintan Island hat alles was ein Ausflug anbieten kann, viele Aktivitäten und Shuttle Busen gratis.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Public Relations Manager, Nirwana Gardens am 9. Jan. 2020
Dear Guest, we truly appreciate the excellent rating you have awarded us and hope to welcome you back soon!

8/10 – Gut

Géraldine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Public Relations Manager, Nirwana Gardens am 13. Nov. 2019
Dear Geraldine, we truly appreciate the great rating you have awarded us and hope to welcome you back soon!

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place for short gateway from Singapore. Staff was very helpful. Food was great. And beach is nice. Recommend!
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Public Relations Manager, Nirwana Gardens am 8. Okt. 2019
Dear Guest, thank you very much for your positive comments. It’s always encouraging when customers acknowledge the hard work of our team as it’s what we aim for. We look forward to seeing you again soon

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Public Relations Manager, Nirwana Gardens am 17. Juli 2019
Dear Guest, thank you for staying at Nirwana Gardens. We truly appreciate the excellent rating you have awarded us and hope to welcome you back soon!

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was quiet and peaceful. We were glad to have booked here rather than the hotel.
Aufenthalt von 2 Nächten im März 2019
Antwort von Public Relations Manager, Nirwana Gardens am 3. Apr. 2019
Dear Guest, thank you for taking the time to share your experience. We are pleased to receive your kind review and to know that you spent an enjoyable holiday with us. We look forward to you joining us again soon.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place
Great stay. Nice place and very clean.
Aufenthalt von 2 Nächten im März 2019
Antwort von Public Relations Manager, Nirwana Gardens am 20. März 2019
Dear Guest, I am delighted that you enjoyed your stay with us and we truly appreciate the excellent rating you have awarded us. It was a pleasure to have you with us and we look forward to welcoming you back.

8/10 – Gut

Witold

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Fantastic spot.
The restaurants are over priced, breakfast very good.
Aufenthalt von 4 Nächten im März 2019
Antwort von Public Relations Manager, Nirwana Gardens am 8. März 2019
Dear Witold, thank you for your positive feedback on our breakfast, it is always a pleasure to offer our guests a positive experience. However, I am sorry that the prices did not meet your expectations and I will pass on your feedback to the management to continuously improve the services we offer. We hope you give us the pleasure to better serve you in the near future at Nirwana Gardens.

4/10 – Schlecht

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Very beautiful resort, clean and simple accommodation but you will be trapped without options. Very misleading description - resort is like a small town with its very expensive restaurants e.g. 8euro per small glass or wine, 10 euro for risotto, shops and activities (I was given free bowling vouchers but must pay for shoes and socks). There are budget accommodation available even camping but the F&B options do not correspond the budget. The free shuttle to Plaza Lagoi (a tourist place with cheap not nice restaurants and a few activities - overall boring place) is provided. Staff are helpful and nice. Place is clean. If you rent a car be prepared to pay at the gate to leave/return. Unfortunately, not what and how we were expecting to spend our holidays
Aufenthalt von 5 Nächten im Februar 2019
Antwort von Public Relations Manager, Nirwana Gardens am 8. März 2019
Dear Guest, thank you for taking the time to share your experiences and comments in regards to your recent stay. All of your notes are important and helpful to us in order to maintain the high-value standards and services provided. We hope you will give us a chance to regain your confidence on your future trip to Bintan.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
早餐不錯 唯獨需走大約5-8分鐘才能到飯店吃 渡假 放空不錯
Aufenthalt von 2 Nächten im Februar 2019
Antwort von Public Relations Manager, Nirwana Gardens am 26. Feb. 2019
Dear Guest, thank you for choosing to stay at Nirwana Gardens while vacationing in Bintan. We are glad you enjoyed the facilities provided and that the food met your expectations during your stay. It is our pleasure to be able to offer our guests a pleasant experience and eagerly look forward to having you with us again.

8/10 – Gut

Anne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Der manglede et sted hvor der kunne købes lidt drikkevarer m.m. Hyggeligt område. Venligt personale.
Aufenthalt von 4 Nächten im Januar 2019
Antwort von Public Relations Manager, Nirwana Gardens am 26. Feb. 2019
Dear Anne, thank you for taking the time to share your experience. We are pleased to receive your kind review and to know that you spent an enjoyable holiday with us. Do stay with us again whenever you come to Bintan, it would be our pleasure to welcome you back.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
12時に港に着いて、なんだかんだで宿に着いたのが一時前。一時半にはチェックインも完了し、すぐに部屋に案内してもらえました。とてもありがたかったです。最初通されたのがダブルのお部屋で、ツインを希望なのですと 近くにいたスタッフに伝えてると、笑顔でかえていただき、スタッフのホスピタリティには感激しました。
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Public Relations Manager, Nirwana Gardens am 10. Jan. 2019
Dear Guest, thank you very much for the positive comments. It’s always encouraging when customers acknowledge the hard work of our team as it’s what we aim for. We look forward to seeing you again soon.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It’s was a good experience staying there. All the staff was friendly and helpful
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Public Relations Manager, Nirwana Gardens am 18. Dez. 2018
Dear Guest, thank you very much for the positive comments. It’s always encouraging when customers acknowledge the hard work of our team as it’s what we aim for. We look forward to seeing you again soon.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good pool at the main hotel. Great shuttle bus service around the very spread out resort and to and from the Port. Staff were great. Breakfast buffet was a little weak. More or less same choices every day. Quality was a bit disappointing. Other food and drinks were too high. We were isolated and had not other options.
Aufenthalt von 3 Nächten im November 2018
Antwort von Public Relations Manager, Nirwana Gardens am 18. Dez. 2018
Dear Guest, thank you for choosing to stay at Nirwana Gardens while vacationing in Bintan. We are pleased to receive your kind review and to know that you spent an enjoyable holiday with us. We have taken note of your feedback on the food and will share it with the F&B team to continuously improve. Thank you once again for staying with us and we would love to have you back to better serve you in the near future at Nirwana Gardens.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A favourite
Loved it so much, we came back ! Part of the Nirwana resort complex .The Beach club part is more the sprawling, rustic ,on the beach part which is what we love so we booked there rather than the main hotel complex.The rooms are not as fancy but have everything you need,including large bed,good tv channel options , mini fridge, cabinets , a/c fans etc & we still get to have the same awesome, free/ included spoilt for choice varied breakfast buffet and multiple dinner venue choices , the free shuttle buses within the island & to & fro, from the ferry terminal .beautiful clean private beaches with plentiful hooded sunbeds & open loungers for beach & pool use . Large awesome free form pool with an infinity edge facing the beach & swim up pool bar . Kids play park & multiple activities available from bowling to water sports in resort to world renown golf courses nearby .Staff always smiling & helpful .free wifi & once you log in , it works well everywhere in the whole spread out complex even at the outskirt parts .so relaxing , wish we had longer to stay ...definitely going back
Aufenthalt von 3 Nächten im November 2018
Antwort von Public Relations Manager, Nirwana Gardens am 18. Dez. 2018
Dear Guest, thank you for taking the time to share your experience with us. We strive for excellence and it truly makes our day to hear that you had such a great time with us. It was a pleasure to have you with us and we look forward to welcoming you back.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice.. very good view and very friendly staff. Will recommend to friends and family
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Public Relations Manager, Nirwana Gardens am 5. Dez. 2018
Dear Guest, thank you for your great ratings and for selecting our resort. It is a great pleasure to learn that our team members highlighted your recent stay at Nirwana Gardens and we look forward to you joining us again soon.

10/10 – Hervorragend

Hsu

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
All the staff are very nice and friendly. Nirwana beach club is very close to beach and there are a lot of water sports to do at beach club. They also have shuttle bus running inside garden so it is easier to go from one place to another. Over all is the good experience to stay there.
Aufenthalt von 2 Nächten im November 2018
Antwort von Public Relations Manager, Nirwana Gardens am 5. Dez. 2018
Dear Hsu, thank you for sharing your experience. We strive to provide an environment of a relaxing getaway, and I am heartened to hear that we have successfully created that positive experience for you. It was a pleasure to have you with us and we look forward to welcoming you back.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Many things to do in this place
Hotel relatively expensive (food, rooms) but nice choice of activities to be done. The beach is pretty and with friends it is great and difficult to get board.
Aufenthalt von 2 Nächten im November 2018
Antwort von Public Relations Manager, Nirwana Gardens am 5. Dez. 2018
Dear Guest, thank you for your feedback and we do apologise that we did not live up to your price expectation which affected your stay experience with us. I have made sure to share all of your feedback with the management for their review. It's encouraging to know you enjoyed the beach location and activities; we look forward to welcoming you back soon.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice
The beach is nice. The hotel is up to our expectations. My friend and I had a wonderful time there:)
Aufenthalt von 1 Nacht im November 2018
Antwort von Public Relations Manager, Nirwana Gardens am 5. Dez. 2018
Dear Guest, thank you for sharing your experience. We truly appreciate the excellent rating you have awarded us and hope to welcome you and your friends back soon!

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
nice staff and some nice facilities, however hotel is in desperate need for a refurb, some areas are very run down
Aufenthalt von 1 Nacht im November 2018
Antwort von Public Relations Manager, Nirwana Gardens am 11. Nov. 2018
Dear Guest, thank you for providing us with your valuable feedback. We will share your comments with the relevant department for their attention, and rest assured that we will continually strive to improve the quality of our offerings and service touch points to serve you better. We would love to have you back to better serve you in the near future at Nirwana Gardens.

8/10 – Gut

May, Singapore

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
The hotel was clean. It was a nice and comfortable stay
Aufenthalt von 1 Nacht im November 2018
Antwort von Public Relations Manager, Nirwana Gardens am 11. Nov. 2018
Dear May, we are pleased to know that your time with us was enjoyable and you had a comfortable stay. Your kind words are encouraging and we are pleased to be of service. Thank you and we look forward to welcoming you back again.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im Oktober 2018
Antwort von Public Relations Manager, Nirwana Gardens am 11. Nov. 2018
Dear Guest, thank you for your great ratings and for selecting our resort. It was our pleasure to have you with us and we look forward to welcoming you back.

8/10 – Gut

Nicholas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
One night in Nirwana
The staff are very welcoming and helpful. We stayed a minute from the beach with plenty of water sport activities on offer it made things very convenient. The breakfast was a good buffet variety
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von Public Relations Manager at Nirwana Gardens am 11. Okt. 2018
Dear Nicholas, thank you for staying at Nirwana Gardens. We are glad that your brief stay with us was comfortable and that you were happy with our service. We hope that you will stay with us a little longer on your next trip to Bintan and it would be our pleasure to welcome you back.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
カジュアルでフレンドリー
スタッフの方がとてもフレンドリーで親切です。心配したシャワーのお湯も水量を絞れば、御代ありませんでした。トカゲは出ましたが、日中は額ぶちの後ろに潜んでいるようです。
Aufenthalt von 2 Nächten im September 2018
Antwort von Public Relations Manager, Nirwana Gardens am 5. Okt. 2018
Dear guest, thank you for taking the time to write your review of your recent holiday at Nirwana Gardens. We will share your lovely comments with our team, and we are sure that this will serve as an encouragement to the staffs as we strive to continuously improve the quality of our services and to do even better for our guests. See you again soon and as always, we remain at your service.

8/10 – Gut

Raajesh

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2018
Antwort von Public Relations Manager, Nirwana Gardens am 26. Sept. 2018
Dear Raajesh, thank you for your great ratings and for selecting our resort. We hope to welcome you back on your next trip to Bintan and give us the pleasure to host you all again at Nirwana Gardens.

10/10 – Hervorragend

Miss Manon

Beautiful Bintan
Wonderful place with friendly staff
Aufenthalt von 2 Nächten im September 2018
Antwort von Public Relations Manager, Nirwana Gardens am 14. Sept. 2018
Dear Manon, thank you for your great ratings and for selecting our resort. We are happy to hear that our staffs’ services have been able to make you feel very welcome. It was a pleasure to have you with us and we look forward to welcoming you back.

10/10 – Hervorragend

Evgeny

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Комфортный и недорогой отель
Отель - это три десятка достаточно комфортных бунгало с кондиционером, душем, удобными кроватями в 100 метрах от немноголюдного пляжа. Очень красивая и ухоженная территория, в центре большое озеро. Убираются каждый день и предоставляют питьевую воду. Завтраки проводят в основном здании отеля «Nirwana gardens», пешком до него идти 5-7 минут, можно идти вдоль пляжа или небольшого зоопарка. Завтрак достаточно разнообразный. Вокруг много мест для прогулок. На пляж лучше приходить после полудня, так как утром отлив и купаться проблематично. Пляж чистый, лежаки находятся в тени пальм. Пляж у отеля «Nirwana beach club» лучше и комфортнее, чем у отеля «Nirwana gardens», но зато там есть бассейны – детский и взрослый. Обеды и ужины можно организовывать в ресторанах этого курортного комплекса, выбор их небольшой. Особенно понравился морской ресторанчик прямо на воде, во всех ресторанах можно выбрать и морепродукты, и мясо, и вегетарианскую еду. Единственный минус – дорого, на двоих без напитков около 40 американских долларов. Wi-fi работает по всему курортному комплексу. Мы останавливались в отеле на 5 ночей. Нам всё понравилось. Тихо, уютно, комфортно. От паромного терминала бесплатный трансфер до отеля, плюс на бесплатных автобусах можно уехать до соседней отелей и курортных зон. Есть интересные экскурсии, можно съездить в столицу острова – Таджупинанг. Экскурсии тоже недешевы. Нам особенно понравился хайкинг по бывшему вулкану.
Aufenthalt von 5 Nächten im Juli 2018
Antwort von Public Relations Manager, Nirwana Gardens am 7. Sept. 2018
Dear Evgeny, thank you for your kind review, we truly appreciate your positive comment about the comfortability of our cabanas. We are so happy that you enjoyed the beauty of our resort, as well as the warm hospitality of our staff and our facilities. It was a pleasure to have you with us and we look forward to welcoming you back.

10/10 – Hervorragend

sharon, New Zealand

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice clean place. Lots to do
Make sure you catch the right ferry to the island or it ends up costing you to take a taxi for an hour. Apart from that the hotel is fantastic. Great food and very friendly staff. Can’t wait to return there
Aufenthalt von 1 Nacht im Juni 2018
Antwort von Public Relations Manager at Nirwana Gardens am 5. Okt. 2018
Dear Sharon, thank you for your great ratings and for selecting our resort. Do stay with us again whenever you come to Bintan, it would be our pleasure to welcome you back.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Antwort von Public Relations Manager at Nirwana Gardens am 16. Mai 2018
Dear guest, thank you for your great ratings and for selecting our resort. We can’t wait to have you back for yet another enjoyable stay.

8/10 – Gut

twick, JP

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
フェリーターミナルからホテルのシャトルバスで10分程の距離にあり便利。 部屋は若干古さは感じるがまぁまぁ快適。 子供連れや中国人が多く、静かに過ごしたい人には向いていないかも。
Aufenthalt von 2 Nächten im Mai 2018
Antwort von Public Relations Manager at Nirwana Gardens am 16. Mai 2018
Dear Twick, thank you for taking the time to share your experience. We are pleased to know that you found our resort conveniently located and we hope you give us the pleasure to better serve you in the near future at Nirwana Gardens.

8/10 – Gut

m, 日本

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ニルワナリゾートを安く堪能!
となりにニルワナビーチリゾートホテルがあり、徒歩10分程度の距離で、 朝食はそちらでビュッフェで食べれます。プールも使えます! ビーチクラブ側にレストラン、プールはありませんが、ビーチと、シーアクティビティの受付所があります。 その他乗馬やボーリングも、ニルワナの敷地内で全てできます。シャトルバスに乗るか、頑張って歩くか、という微妙な不便さですが、ビーチリゾートホテルに行くには歩いた方が早いしそのくらいなら苦ではなかったです。ちなみにニルワナの敷地内では、シンガポールドルは使えませんでした、ルピアかカードです。 部屋は清潔感あり、スタッフも感じが良かったです。 トイレとお風呂と洗面所はしきりなしのおなじ部屋ですが、慣れたら気にならなくなりました。 友達と旅行ならこちらで良いかと思います。
Aufenthalt von 2 Nächten im April 2018
Antwort von Public Relations Manager, Nirwana Gardens am 8. Mai 2018
Dear m, thank you for taking the time to share your experience. We are certainly glad you had an enjoyable stay with us and we look forward to welcoming you back in the near future. See you soon!

8/10 – Gut

Wai Chung

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
環境寧靜、清潔、舒適,很適合度假
Antwort von Public Relations Manager at Nirwana Gardens am 11. Apr. 2018
Dear Wai Chung, thank you for taking the time to share your experience. We are pleased to know that your time with us was enjoyable and you enjoyed the beauty of our resort. We hope you give us the pleasure to create more wonderful memories in the near future at Nirwana Gardens.

8/10 – Gut

Magnus

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Trevligt litet ställe!
Betydligt billigare än deras huvudhotell. En trevlig promenad så är man där och kan äta frukost, lunch, middag eller bada i polerna. Utan att behöva betala priset för det stora hotellet.
Aufenthalt von 4 Nächten im November 2017
Antwort von Public Relations Manager at Nirwana Gardens am 13. Feb. 2018
Dear Magnus, thank you for taking the time to write your recent holiday and to share your experience. We are glad you enjoyed the facilities provided. On behalf of all the staff of Nirwana Gardens, it was our pleasure to have you with us and we look forward to welcoming you back.

4/10 – Schlecht

Rajesh Srinivas, Singapore

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Avoid Nirwana Beach Club
To make it clear Nirwana has multiple properties and beach club is one of them. My review is strictly on beach club. This is a place I would recommend you strictly avoid, although it is the cheapest amongst all Nirwana properties. The room is full of Lizards (one of them was stuck in our Air Con and kept making noise all night). The WiFi is terrible to say the least and food across the property sucks. At all costs do avoid the cocktails and mock tails across Nirwana- the bar tenders simply do not know how to make a drink. If you have some extra bucks- you might want to stay at Indra Maya, Mayang Sarah or Nirwana Gardens (the other properties). However they are too expensive and you might consider flying into Bali which offers more for a similar price. The most pleasing element of beach club being the staff who are very warm and cordial and take feedback seriously. The calypso floating bar (closer to Indira Maya) is a nice place for an Evening drink. The Nirwana property is huge and a great place to enjoy a run. The infinity pool at Nirwana Gardens (again not part of beach club, but accessible to all Nirwana guests) is awesome. In summary avoid beach club and book the more expensive places if you would like. Or simply go to Bali!!!
Aufenthalt von 2 Nächten im Dezember 2017
Antwort von Public Relations Manager at Nirwana Gardens am 9. Jan. 2018
Dear Rajesh, I am sorry to know that the stay was not up to your expectation. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Our property will also do our best to minimize lizards however it is quite common to spot them in resorts due to the nature of our location. This feedback has raised our attention and we will contact pest control for further actions. We strive for your satisfaction and we want to ensure a gratifying experience for all of our guests. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your past stay with us and it is our hope that this experience will not deter you from visiting us again and you will give us the opportunity to better serve you in the near future.

8/10 – Gut

joe, japan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice quaint rooms
These cottages are small but very nice and very close to the beach. The only strange thing as an American is the shower and toilet are basically together. Set the paper outside before showering so it doesn’t get wet!!!! Beautiful location and great staff. Food and drinks were a little expensive as usual with a resort. Get your alcohol at duty free before going to Bintan. Breakfast buffet was excellent and a very sort walk to get to ours was included in price and seafood buffet and show on Friday night was worth the expense and highly recommended. Both buffets were at Niwana resort only a couple hundred yard walk less than 5 minutes up the beach.
Aufenthalt von 2 Nächten im November 2017
Antwort von Public Relations Manager at Nirwana Gardens am 22. Nov. 2017
Dear Joe, Thank you for taking the time to share your experience. We are glad you enjoyed the facilities provided and that the food met your expectations during your stay. We have taken note of your feedback and will share it with the management to continuously improve. On behalf of all the staff of Nirwana Gardens, do stay with us again whenever you come to Bintan, it would be our pleasure to welcome you back.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Pleasant stay, pick up from ferry terminal. Nirwana beach club chalets are nice and walking distance to all the other Nirwana resorts. Staff is attentive and we felt well looked after. There is no/little rubbish on the beach or in the water as staff clean in on a regular basis, a nice change!!
Aufenthalt von 2 Nächten im Oktober 2017
Antwort von Public Relations Manager at Nirwana Gardens am 23. Okt. 2017
Dear guest, thank you for taking the time to share your experience. We are pleased to know that you were comfortable and felt well-taken care of during your stay. We have taken note regarding your feedback on the resort centre bowling alley and will share it with the management to continuously improve. Do stay with us again whenever you come to Bintan, it would be our pleasure to welcome you back.

10/10 – Hervorragend

YI-JU

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
很滿意的住宿體驗,會再回顧
整體很棒的住宿體驗。一出海關就有免費接送。 櫃台服務的小弟非常貼心,住宿當晚訂了klook的螢火蟲,司機delay了半個小時,他一直很熱心的幫我們打電話確認、發現忘了帶轉接頭沒辦法充電時,也很熱心的幫我們查找,最後拿了他自己的充電器給我們,真的很感謝。 剛進去時有油漆味,房間晚上燈光稍嫌昏暗,空間很剛好、舒適,浴室的熱水器較不熱、冷氣很強,蚊蟲有點多,早餐很豐富。 離海邊很近,有兩個沙灘可以選擇,走路約3分鐘就可到達,海水及沙灘都非常美,我們很喜歡。 kelong的海鮮滿好吃的,但pool bar的BBQ普通。 對於從新加坡過去只待在渡假村內不換印尼盾也很方便,村內都可以刷卡。
Aufenthalt von 2 Nächten im Oktober 2017
Dear Yi-Ju, we are pleased to know that you enjoyed your stay with us. We strive to be a great hotel guest’s love and we are glad that we met your expectations during your stay. Thank you for your great ratings and for selecting our resort. It was our pleasure to have you with us and we look forward to welcoming you back.

6/10 – Okay

ご参考, シンガポール

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
ワイルドなバンガロー
素晴らしいレストランやアクテビティを誇るニルワナガーデンにあり、その設備を利用できる点は高評価。スタッフはどの設備の方もホスピタリティ溢れ、最高に素晴らしい。バンガロー群は陸側に配されており、静かで穏やかな時間のなか、巨大なイグアナ(おとなしく無害。意外にカワイイ)がのんびり散歩していたり、リスが近くまできたりと大自然を満喫できます。もちろんビーチまでもすぐなので、ビーチでくつろぐ目的にもいいでしょう。またボーリング1ゲーム無料のチケットもくれて、意外に楽しかったです。 但し、客室の設備は私が泊まったスタンダードは貧弱。エアコンやTVはあるが、クローゼットはないし、水まわりも貧弱でシャワーは旧式の瞬間湯沸し器を利用した簡素なもので、温度調節が難しかったりします。また、簡素な建物のためか、隣の部屋の方のイビキが聞こえてしまったのはいただけなかったですね。ただ、設備は貧弱で古いですが、清掃は行き届いており清潔で印象はわるくないです。 他には大自然のなかだけあって、夜少しドアを開けていた時に入ってきたのでしょう、明け方に虫とヤモリの大運動会が始まってしまい、嫁絶叫、私寝不足、ということも。 以上、総括すると、ビーチの拠点としてあるいは設備充実のニルワナガーデンを安く利用するためと割り切ったり、林間学校気分を味わいたい場合は良い選択肢になると思います。ファミリーでも都会のもやしっ子には良い刺激、良い勉強になるでしょう(笑)。虫が苦手な嫁も満足したようでまた来たいと申しております。本音は次回はニルワナのホテルか同じリゾート内のマヤンサリがご所望のようですが。 ご参考まで。
イグアナのお散歩
ハイビスカスと椰子の木
ビーチのベンチから
ケロンレストラン付近からのサンセット
Aufenthalt von 1 Nacht im Juli 2017
Antwort von Public Relations Manager at Nirwana Gardens am 25. Juli 2017
Dear ご参考, thank you for taking the time to tell us about your experience. It’s always encouraging when customers acknowledge the hard work of our team as it’s what we aim for. We do apologise that we did not live up to your expectations as the accommodation at Nirwana Beach Club is the closest to our water sports centre and indeed less expensive than most, to which the amenities are more limited as compared to the rest. We have carefully noted each point you raised and we will address your feedback with the management. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your past stay with us and for sharing your thoughts. We would love to have you back to better serve you in the near future at Nirwana Gardens.

8/10 – Gut

Steve

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Another great stay.
Stayed at this hotel several times but first time in beach club. Great pool, great choice at breakfast.friendly staff as always. Accommodation was very comfortable.
Aufenthalt von 6 Nächten im Juni 2017
Dear Steve, thank you for taking the time to share your experience. We are pleased to receive your kind review and to know that you spent an enjoyable holiday with us. Do stay with us again whenever you come to Bintan, it would be our pleasure to welcome you back.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2017
Dear guest, thank you for your ratings and for selecting our resort. It was our pleasure to have you with us and we look forward to welcoming you back.

4/10 – Schlecht

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
advertisement is misleading
Nirwana Beach Club basically has no facilities, meaning to say no restaurant nor pool. They allow access to Nirwana Resort which is a walk away but at that place you get ribbed off. The cheapest soft drink costs you SGD 8, its cheaper (and probably better) to rent a room on Sentosa with more food choices. They even sell their garden coconuts for SGD 8 per piece. High efficiency with no positive surprises (no happy hour, no staff that offers fruits or other tip bits for the kids at the pool). We found it a rib off.
Antwort von Public Relations Manager at Nirwana Gardens am 24. März 2017
Dear guest, I am sorry to know that the stay was not up to your expectation and that the prices did not meet your expectations. I will pass on your feedback to the management and continuously improve the service we offer to serve your better. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your past stay with us and it is our hope that this experience will not deter you from visiting us again and you will give us the opportunity to better serve you in the near future.

10/10 – Hervorragend

Nafees

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Heavenly
It has a heaven! Awesome place with lovely and friendly people. Beautiful surroundings!
Antwort von General Manager am 21. Dez. 2016
Dear guest, thank you for taking the time to share your wonderful experience. It is our pleasure to be able to offer our guests a pleasant experience and eagerly look forward to having you with us again.

4/10 – Schlecht

SK, Singapore

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
A hotel with only basic amenities.
A simple place to just put your head down. If you would like to buy anything or even get a bite, you would have to take a walk down to its much better situated and more established sister hotel. This could prove to be a challenge in bad weather. The staff are friendly and the rooms are relatively clean. However, there is a lot of things that need to be looked into such as the lizards in the room to the doors with see-through gaps between them and their door frames.
Antwort von Public Relations Manager at Nirwana Gardens am 25. Nov. 2016
Dear SK, thank you for taking the time to tell us about your experience and I am sorry to know that the stay was not up to your expectation. As we have 5 different properties within our resort, each property provides a unique holiday experience and Nirwana Beach Club mostly caters to backpackers, budget traveler or watersports enthusiast due to it's location right beside the watersports centre. We value each of our guest and we will look into your feedback. When your travels bring you back to Bintan, you may also consider Nirwana Resort Hotel or Mayang Sari Beach Resort for convenience. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your past stay with us and for sharing your thoughts. We hope to welcome you back again for yet another stay and we hope you give us the pleasure to host you all again in the near future at Nirwana Gardens.

6/10 – Okay

Samantha

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
very budget
The nirwana beach club was very run down. the room was very dimly lit, and the furniture was old. There was even lizard poo on the bed spread. In the end, we requested to switch to a different accomodation within the Nirwana resorts and was given Mayang Sari Beach Resort which was wonderful. Please choose Mayang Sari beach resort instead if you want the 'sea view', by the beach type of room.
Antwort von General Manager am 4. Nov. 2016
Dear guest, Thank you for taking the time to share your experience. We are sorry to hear that your stay at Nirwana Beach Club is not up to your expectation and we have noted the points you raised and address your feedback to the management. We are glad to know that your room accommodations at Mayang Sari Beach Resort were satisfactory and we are pleased to be of service.On behalf of all the staff of Nirwana Gardens, we wish to thank you for your past stay with us and for sharing your thoughts. We would love to have you back again and to better serve you in the near future at Nirwana Gardens.