Hotel Birtley

« FABOULOUS ALL AROUND... FROM THE MINUTE WE GOT THERE TO THE MINUTE WE LEFT... SUPER FRIENDLY, EFFICIENT, HELPFUL STAFF, LOCATION GREAT, ROOMS REALLY GOOD, MODERN, CLEAN, JUST PERFECT »

« When we arrived we saw immediately that the sofabed in the lounge was broken and could not be used to sit or sleep on, this was disappointing as it meant there were not enough beds for us all. We contacted the owner and the next day a chap arrived with an airbed. We requested that the sofa be replaced but that did not happen. The wiring in the property is very precarious with one of the light fittings dangling precariously from a plastic junction. The shower does not work. When drawing the...

« Key card didn’t work in the outside door but someone heard knocking and opened the door »

« Très bon rapport qualité-prix. L’hôtel offre une grande flexibilité pour l’installation, même en cas d’arrivée tardive, ce qui est très appréciable. La chambre était propre, le lit spacieux et confortable, parfait pour passer une bonne nuit. Pour le tarif proposé, la prestation est vraiment satisfaisante et répond pleinement aux attentes. »

« Great pub with comfortable clean rooms. Friendly staff, and excellent food. »

« Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling. »

« Rooms were spotless Spot on »

« I was very pleased to be there. It was very clean, professionnal, …et and all the rest. I Will come back when possible »

« Basic hotel, but clean room and comfortable bed. Staff really friendly and helpful. Stay included breakfast, but limited really to takeaway style bags in which to take your choices to your room, or sit at small tables in reception. Would probably give it a miss if staying again. Location is in the middle of large industrial estate, so whilst its cheap, and ok just to put your head down for a night or two, it is limited in what it can offer to tourists. »

« Mucha limpieza en la habitación. El desayuno bueno. Muy atentas las personas de recepción y servicio. La habitación muy pequeña. Se escuchan muchos ruidos de otras habitaciones . El hotel está retirado de Durham y de Newcastle, sin embargo es una opción de mejor precio con respecto a los hoteles de Durham. »

« We would certainly go back staff very friendly the room was roomy everything you need.Resturant good suroundings were beautiful quiet as well. Best holiday yet . »

« Lovely location with a rather impressive view. Staff were most welcoming and polite. Room was very comfortable and the food was excellent. Would recommend. »

« Depuis l’aéroport à pied, ce n’est pas du tout bien indiqué. En plus les chambres ne sont pas très propres, il y a de la poussière et il n’y avait pas d’eau chaude ! »

« Confortable mais piscine n'était pas inclus dans la chambre et c'est très petit. Le savon etc est jeté tout les jours et le dernier jour non remplacé. Soucis avec le bouchon d'évier mais c'était rectifié très rapidement. »

« The location is beautiful, close to some great trails if you're hiking. The pub itself is lovely as well. Food and drinks were good and affordable. The staff was very friendly and accommodating! Breakfast was great. They were a bit overwhelmed in the restaurant in the evening though - not sure if it was because there were more people than anticipated, or not enough staff, but food was very slow coming out and both nights we ate there there were errors in our order. They were very apologetic...