2/10
Unfortunately there is not an option to give 0 review rating!! It was a horrible hotel -- My son and I felt very unsafe, the staff and management were very rude. The AC was not working, the room was smelly and hot -- we could not get any sleep!!! It was extremely hot -- almost 40 degrees in Bodrum, the AC not working posed a safety issue, especially when traveling with children!! The supposedly "private beach" was NOT private at all!! It was filthy with garbage cans, paper, glass and homeless people were sleeping there!! The whole hotel smelled of mold, the hallways didn't even have light and the Internet in the room was not existent - I could not even connect with my family. The bathroom could not close and had a hole in the door.
While my son was taking a shower, the water stopped running and when I called the front desk they said they would send someone right away, but noone came!!. We felt very unsafe, and the worst part was when we addressed our concern to the management,they didn't find the right solution, but told us that could find us a different room next day! We needed a solution right away! Then he told us that if we didn't like what he proposed , we could simply go elsewhere!
He then started yelling in Turkish!!! A horrible and scary experience!!!!!! This is not even a motel, let alone a 5 star! This is PURE FRAUD and EXTREME FALSE ADVERTISING!!!!!!!!!!!!!!!!!!!
Sanela
Séjour de 3 nuits en juillet 2024
