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Bewertungen von Kaya Palazzo Resort & Residences Le Chic Bodrum

Kaya Palazzo Resort & Residences Le Chic Bodrum
Yakamoz Sk., Bodrum, Mugla

Bewertungen

9.6

Aussergewöhnlich

39 von insgesamt 46 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
4 von insgesamt 46 Gästebewertungen haben eine Bewertung von 8 - Gut" "
2 von insgesamt 46 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 46 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 46 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.6/10

Sauberkeit

9.6/10

Personal & Service

9.8/10

Ausstattung

10/10

Zustand der Unterkunft

9.8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Gülsah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Kaya Palazzo Experience in Bodrum_JUN 2022
Sehr sauberes, modernes und gastfreundliches Hotel. Personal unglaublich freundlich und hilfsbereits. Überaus genügend Platz für alle am Strand und am Steg. Sehr schmackhaftes Essen bei allen Mahlzeiten. Spezielle Gastfreundlichkeit & Kundenservice durch Guest Relation Managerin Ecem S., sie ist einfach grossartig, zuvorkommend und erfüllt den Gästen praktisch jeden Wunsch.
Aufenthalt von 5 Nächten im Juni 2022

10/10 – Hervorragend

Jürgen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ganz neue Anlage, alles vom Feinsten, Sehr nette Service-Kräfte, sehr freundlich. Zimmer sehr geräumig und gut ausgestattet. Wir hetten eine Terrasse mit Blick auf den Pool. Restaurant sehr gepflegt und das Essen von erlesener Qualität. Sehr emüpfehlenswert !!!
Aufenthalt von 3 Nächten im Mai 2022

10/10 – Hervorragend

Oliver

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I recently had the pleasure of staying at the Kaya Palazzo for my first ever visit to Türkiye and it was an exceptional experience from start to finish. The level of cleanliness at this hotel is unparalleled. Every corner, from the lobby to the rooms, gleamed with meticulous attention to detail, making the environment not only inviting but also incredibly comfortable. The gym was another highlight of my stay. Impeccably maintained and equipped with state-of-the-art equipment. Their beach area and accommodations are probably the best in the area. The views from the main dining restaurant during breakfast was a highlight every morning. The staff went above and beyond to ensure my stay was memorable. Their attentiveness and professionalism were consistently impressive. Every request was met with a smile and promptness, making me feel valued and well taken care of. The amenities offered by the hotel are of the highest quality. It's evident that Kaya Palazzo takes great pride in providing an upscale experience for its guests. Overall, I highly recommend Kaya Palazzo as it delivers a high-end quality experience that is hard to match.
Aufenthalt von 5 Nächten im Mai 2024

10/10 – Hervorragend

Serdar

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

HALIMA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Mai 2024

10/10 – Hervorragend

Fahad

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Caesar

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very friendly and polite staff
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Ali Taner

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Çok güzel bir deneyim oldu. Personeller ilgili ve güleryüzlüydü. Tekrar gelmeyi düşünüyoruz.
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Mohammad

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Oktober 2023

10/10 – Hervorragend

Zezo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
⭐⭐⭐⭐⭐ I recently had the pleasure of staying at Kaya Palazzo, and I must say, it exceeded all my expectations. Not only was I treated to a breathtaking beach view from my spacious room, but the pristine beach itself was a haven of relaxation. The cleanliness and maintenance of the beach were top-notch, making every moment spent there truly delightful. Every morning, I looked forward to the breakfast spread, which boasted a rich variety of delectable dishes, catering to all tastes and preferences. But what truly set my experience apart was the impeccable service from the Guest Relations Supervisor, Serhat. His attentiveness, courtesy, and dedication to ensuring that guests have a memorable stay are truly commendable. Kudos to the entire team of Kaya Palazzo and a special thanks to Serhat. This hotel has set a new benchmark for hospitality. Highly recommended for anyone looking for a luxurious stay with world-class amenities.

10/10 – Hervorragend

Susana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The stay at Hotel Kaya Pallazo was amazing. I highly recommend this Hotel.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von İbrahim Çelik am 17. Okt. 2023
Dear Susana,I would like to thank you for your kind comments and appreciate your time to share your comments with us. We are happy to hear that your stay about your satisfaction with our service, rooms foods and facilities. Our team members take their roles in our hotel very seriously and try every day to provide quality service that our guests expect. Please be assured that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service.On behalf of Kaya Palazzo Resort & Residences Le Chic Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again!Sincerely,Ibrahim Celik

10/10 – Hervorragend

Wael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Valet parking only
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von İbrahim Çelik am 17. Okt. 2023
Dear Wael,I would like to thank you for your kind comments and appreciate your time to share your comments with us. We are happy to hear that your stay about your satisfaction with our service, rooms foods and facilities. Our team members take their roles in our hotel very seriously and try every day to provide quality service that our guests expect. Please be assured that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service.On behalf of Kaya Palazzo Resort & Residences Le Chic Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again!Sincerely,Ibrahim Celik

10/10 – Hervorragend

Iffat Mohd Jamil

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our stay at Kaya Palazzo was wonderful. The service has been top notch. The rooms, food and the proximity to the beach is just an added bonus. The staff pays attention to all the guests which is commendable. We absolutely recommend this property and can’t wait to go back again.
Antwort von İbrahim Çelik am 5. Okt. 2023
Dear Iffat I would like to thank you for your sincere comments and appreciate your time to share your comments with us. We are happy to hear that your stay about your satisfaction with our service, rooms foods and facilities. Our team members take their roles in our hotel very seriously and try every day to provide quality service that our guests expect. Please be assured that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service.On behalf of Kaya Palazzo Resort & Residences Le Chic Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again!Sincerely,Ibrahim Celik

10/10 – Hervorragend

Mattie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von İbrahim Çelik am 29. Sept. 2023
Dear Mattie,I would like to thank you for your sincere comments and appreciate your time to share your comments with us. We are happy to hear that your stay about your satisfaction with our service, rooms foods and facilities. Our team members take their roles in our hotel very seriously and try every day to provide quality service that our guests expect. Please be assured that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service.On behalf of Kaya Palazzo Resort & Residences Le Chic Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again!Sincerely,Ibrahim Celik

10/10 – Hervorragend

Nilpa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great resort with spacious rooms and a lovely private beach. Staff are very helpful and friendly. Spa is worth doing if you fancy a bit of pampering. Thanks to Serhat for his help.
Aufenthalt von 5 Nächten im September 2023
Antwort von İbrahim Çelik am 29. Sept. 2023
Dear Valuable Guest,I would like to thank you for your sincere comments and appreciate your time to share your comments with us. We are happy to hear that your stay about your satisfaction with our service, rooms foods and facilities. Our team members take their roles in our hotel very seriously and try every day to provide quality service that our guests expect. Please be assured that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service.On behalf of Kaya Palazzo Resort & Residences Le Chic Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again!Sincerely,Ibrahim Celik

10/10 – Hervorragend

Jinha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great 5 day stay - staff are so friendly and the hotel excellent with great facilities. Serhat was so friendly and helpful too! Recommend!
Antwort von İbrahim Çelik am 25. Sept. 2023
Dear Jinha,I would like to thank you for your kind comments and appreciate your time to share your comments with us. We are happy to hear that your stay about your satisfaction with our service, rooms foods and facilities. Our team members take their roles in our hotel very seriously and try every day to provide quality service that our guests expect. Please be assured that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service.On behalf of Kaya Palazzo Resort & Residences Le Chic Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again!Sincerely,Ibrahim Celik

10/10 – Hervorragend

SEZGIN, BURSA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Special beach and sea conditions were awesome. very quiet except noise coming air condition center which was close to our room. Please leave some water for the cats
Aufenthalt von 3 Nächten im September 2023
Antwort von İbrahim Çelik am 25. Sept. 2023
Dear Serhat Bey,I would like to thank you for your kind comments and appreciate your time to share your comments with us. We are happy to hear that your stay about your satisfaction with our service, rooms foods and facilities. Our team members take their roles in our hotel very seriously and try every day to provide quality service that our guests expect. Please be assured that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service.On behalf of Kaya Palazzo Resort & Residences Le Chic Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again!Sincerely,Ibrahim Celik

10/10 – Hervorragend

Banafsheh

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
One of the best resort vacation experiences
Aufenthalt von 3 Nächten im September 2023
Antwort von İbrahim Çelik am 22. Sept. 2023
Dear Banafsheh,I would like to thank you for your kind comments and appreciate your time to share your comments with us. We are happy to hear that your stay about your satisfaction with our service, rooms foods and facilities. Our team members take their roles in our hotel very seriously and try every day to provide quality service that our guests expect. Please be assured that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service.On behalf of Kaya Palazzo Resort & Residences Le Chic Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again!Sincerely,Ibrahim Celik

10/10 – Hervorragend

Soudabeh

Mit einer Gruppe gereist
Everything was perfect! Best hotel ever.
Aufenthalt von 3 Nächten im September 2023
Antwort von İbrahim Çelik am 22. Sept. 2023
Dear Soudabeh,I would like to thank you for your kind comments and appreciate your time to share your comments with us. We are happy to hear that your stay about your satisfaction with our service, rooms foods and facilities. Our team members take their roles in our hotel very seriously and try every day to provide quality service that our guests expect. Please be assured that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service.On behalf of Kaya Palazzo Resort & Residences Le Chic Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again!Sincerely,Ibrahim Celik

10/10 – Hervorragend

Ibrahim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2023
Antwort von İbrahim Çelik am 21. Sept. 2023
Dear Guest,I would like to thank you for your rating and appreciate your time. We are happy to hear that your stay about your satisfaction with our service,On behalf of Kaya Palazzo Resort & Residences Le Chic Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again!Sincerely,

10/10 – Hervorragend

Makbule, Allison Park

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im September 2023
Antwort von İbrahim Çelik am 21. Sept. 2023
Dear Guest,I would like to thank you for your rating and appreciate your time. We are happy to hear that your stay about your satisfaction with our service,On behalf of Kaya Palazzo Resort & Residences Le Chic Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again!Sincerely,Ibrahim Celik

10/10 – Hervorragend

yesr

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
honestly one of the best staff in turkey . i was really happy to be served with the manager serhat. everyone was respectful and ready to serve you . I would recommend the place for it’s staff and cleanliness.
Aufenthalt von 3 Nächten im September 2023
Antwort von İbrahim Çelik am 21. Sept. 2023
Dear Guest,I would like to thank you for your kind comments and appreciate your time to share your comments with us. We are happy to hear that your stay about your satisfaction with our service, rooms foods and facilities. Our team members take their roles in our hotel very seriously and try every day to provide quality service that our guests expect. Please be assured that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service.On behalf of Kaya Palazzo Resort & Residences Le Chic Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again!Sincerely,

10/10 – Hervorragend

Samantha

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Beachside was fantastic. Lovely position/restaurants etc. the rooms and the rest of the hotel was arranged oddly but still enjoyable. Two people I need to highlight who were excellent - Serhat who is the customer relations exec and Ismael who is the beach manager. Both were amazing! The restaurant staff were rude and were not trained to an acceptable standard sadly.
Aufenthalt von 4 Nächten im August 2023
Antwort von İbrahim Çelik am 23. Aug. 2023
Dear Samantha,I would like to thank you for your kind comments and appreciate your time to share your comments with us. We are happy to hear that your stay about your satisfaction with our service, rooms foods and facilities. Our team members take their roles in our hotel very seriously and try every day to provide quality service that our guests expect. I will take immediate action to improve our service in the Restaurant, please be sure that necessary actions will be taken. Please be assured that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service.On behalf of Kaya Palazzo Resort & Residences Le Chic Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again!Sincerely,Ibrahim Celik

10/10 – Hervorragend

neeraj

Gut: Zustand der Unterkunft
Aufenthalt von 5 Nächten im Juli 2023
Antwort von İbrahim Çelik am 23. Aug. 2023
Dear Neeraj, I would like to thank you for your kind comments and appreciate your time to share your comments with us. We are happy to hear that your stay about your satisfaction with our service, rooms foods and facilities. Our team members take their roles in our hotel very seriously and try every day to provide quality service that our guests expect. Please be assured that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service.On behalf of Kaya Palazzo Resort & Residences Le Chic Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again!Sincerely,Ibrahim Celik

10/10 – Hervorragend

Rowan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Must stay in Bodrum
Excellent service and great rooms , the beach is beautiful the gym and pool were amazing also the staff at the beach was the best thanks to Alperen Vedat and Mustafa all at the beach made our stay extra special
Aufenthalt von 4 Nächten im Juli 2023
Antwort von İbrahim Çelik am 11. Juli 2023
Dear Rowan,I would like to thank you for your kind comments and appreciate your time to share your comments with us. We are happy to hear that your stay about your satisfaction with our service, rooms foods and facilities. Our team members take their roles in our hotel very seriously and try every day to provide quality service that our guests expect. Please be assured that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service.On behalf of Kaya Palazzo Resort & Residences Le Chic Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again!Sincerely,Ibrahim Celik

4/10 – Schlecht

Ali

Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Terrible experience. Completely ruined my vacation
I have booked a Grand Garden Suite and upon checking in we noticed that the AC was not working and it was hot. We reported the issue to the reception and adter 30 mins the AC was on. Then, we left to the beach and once we return the AC was not working again and asked for assistance which took sometimes. This continues 4 time in a row and last was at 2 am which really disturbed our sleep. I called the night shift manager and expressed our frustration and disappointment and henpromises to convey the same to the Manager in the morning. However, no one bothered to call or even check up with us and although we had a lunch reservation out of the hotel next day and there was barly time, I asked my wife to go forward and wait for me to fix the issue with the hotel. So, I personally went to the reception and asked for the Manager and I was asked to sit and wait and no one showed up which truly passed my limit. The front desk told me that the Manager is not here because it's a weekend and I told him that our experience is a nightmare and we expect to be compensated and he simply replied by saying that he will check the possibility of changing our suite with something similar (if available) and I told him that the least they can do is to upgrade us and he said that this was not possible at all, which was something I have never experienced with a 5-star hotel. Actually, we have paid around €900 a night and this is the kind of service we get? Then I had to leave to the lunch and after co
Aufenthalt von 5 Nächten im Juni 2023
Antwort von İbrahim Çelik am 11. Juli 2023
Dear Mr. Ali,Thank you for taking time to tell us about your experience at Kaya Palazzo Resort & Residence Le Chic Bodrum. We are really sorry, that in some issues we could not meet your expectations, AC,and Front Desk service were below your expectation, and you had an unpleasant experience overall.Please accept my sincere apology for all these. I am the hotel manager and I always try to meet with all my guests even when there is no issue. Please be sure that necessary actions have been taken for this issue. We are trying to provide excellent service for our guests; therefore, this kind of feedbacks are very important for us.Please, be sure that we are taking all appropriate measures to improve all the areas you underlined.Your willingness to share your experience is genuinely appreciated.On behalf of Kaya Palazzo Resort & Residences team, we thank you for choosing our hotel.Best Regards,Ibrahim Celik

10/10 – Hervorragend

Kenneth

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everyone was very hospitable and the service was wonderful.
Aufenthalt von 4 Nächten im Juni 2023
Antwort von İbrahim Çelik am 11. Juli 2023
Dear Kenneth,I would like to thank you for your kind comments and appreciate your time to share your comments with us. We are happy to hear that your stay about your satisfaction with our service, rooms foods and facilities. Our team members take their roles in our hotel very seriously and try every day to provide quality service that our guests expect. Please be assured that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service.On behalf of Kaya Palazzo Resort & Residences Le Chic Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again!Sincerely,Ibrahim Celik

10/10 – Hervorragend

Meeran

Aufenthalt von 3 Nächten im Mai 2023
Antwort von İbrahim Çelik am 11. Juli 2023
Dear Meeran,I would like to thank you for your kind comments and appreciate your time to share your comments with us. We are happy to hear that your stay about your satisfaction with our service, rooms foods and facilities. Our team members take their roles in our hotel very seriously and try every day to provide quality service that our guests expect. Please be assured that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service.On behalf of Kaya Palazzo Resort & Residences Le Chic Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again!Sincerely,Ibrahim Celik

10/10 – Hervorragend

Kevin

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Mai 2023
Antwort von İbrahim Çelik am 11. Juli 2023
Dear Kevin,I would like to thank you for your kind comments and appreciate your time to share your comments with us. We are happy to hear that your stay about your satisfaction with our service, rooms foods and facilities. Our team members take their roles in our hotel very seriously and try every day to provide quality service that our guests expect. Please be assured that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service.On behalf of Kaya Palazzo Resort & Residences Le Chic Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again!Sincerely,Ibrahim Celik

8/10 – Gut

noemi

Aufenthalt von 2 Nächten im Oktober 2022
Antwort von İbrahim Çelik am 23. Aug. 2023
I would like to thank you for your kind comments and appreciate your time to share your comments with us. On behalf of Kaya Palazzo Resort & Residences Le Chic Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again!Sincerely,Ibrahim Celik

8/10 – Gut

SHAHD

Aufenthalt von 4 Nächten im September 2022

10/10 – Hervorragend

Fathi el Haj

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I would like to thank Ms Acan, the customer relations manager, she was perfect and professional, very good customer service, highly recommended
Aufenthalt von 4 Nächten im Mai 2022

10/10 – Hervorragend

sergio

Aufenthalt von 6 Nächten im Mai 2022

10/10 – Hervorragend

ameenah

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ممتاز انصح به و بشده و لكن غالي سعره
Aufenthalt von 1 Nacht im Mai 2022

8/10 – Gut

tammy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A beautiful property with great views. Staff are helpful and service good. My only complaint is they don’t have a turn down service which is surprising for a five star resort such as this. Otherwise it’s just brilliant
Aufenthalt von 3 Nächten im Mai 2022

10/10 – Hervorragend

FAHAD

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing Hotel
It was the most beautiful experience i had in bodrum my stay in kaya ❤️ If can rate the hotel 10 stars i will give it to the hotel i can say that we r in love with kaya
Aufenthalt von 4 Nächten im Mai 2022

6/10 – Okay

Qutaiba

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not all the staff understands English
Aufenthalt von 4 Nächten im Mai 2022

8/10 – Gut

Zeyad

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worth it
The property is brand new, room service/breakfast was very good. Our room was lovely with a great view. The staff are very helpful and special thanks to Deniz who made our experience great!
Aufenthalt von 3 Nächten im August 2021

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel location is really good. The facilities they had is perfect and even the beach service is so good. The issue is that the room service doesn’t clean the room well. They just clean without putting new shampoos or napkins! The really bad issue is that u feel that you are in a private school, no one is allowed to visit in your room and each time you are late they ask for your name and room number. It may be a security thing, but they are extra doing it.
Aufenthalt von 3 Nächten im Juli 2021

10/10 – Hervorragend

Denis

Gut: Zustand der Unterkunft und Komfort des Zimmers
Great facilities, but service is not there yet
Overall great facilities and dining. perfect beach, but cleaning, sleep preparation services in the room at low level, trash bin can be full 2 days, even when make up my room is switched on you can come and no one has done anything
Aufenthalt von 4 Nächten im Juli 2021

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had an amazing stay, great place and the people working their are amazing! Denis was the guy who took care of us he helped make the experience 10x better! It was an overall an awesome stay and very professional staff and kind!
Aufenthalt von 2 Nächten im Juni 2021

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is really beautiful and the facilities a
Aufenthalt von 1 Nacht im Juni 2021

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel was the nicest one we stayed at during our 10 days in Turkey. The room was luxurious and obviously newly built. Everything we could have wanted was provided. We especially enjoyed the attentive service and complimentary Turkish breakfast each morning by the sea. We especially want to thank Deniz, who gave us his number upon check in and helped arrange PCR tests, dry cleaning, and went out of his was to help solve an issue when we lost something valuable in town. Would love to stay here again!
Aufenthalt von 2 Nächten im Mai 2021

10/10 – Hervorragend

PhilT, Notts UK

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Deniz met us on arrival and looked after us so well. We booked very late, had the best time, very luxurious and the best staff in many hotels we have stayed in. Super location for us. Thank you so much
Aufenthalt von 11 Nächten im September 2020

10/10 – Hervorragend

Jason, Nottingham

Gut: Sauberkeit und Personal & Service
Excellent service from a wonderful new hotel located within a few miles of Bodrum Castle. All staff were attentive and friendly, great food and ambience and the rooms were furnished to a high specification. Deniz and Mahmet stood out from a service point of view but all staff were exemplary, so thank you again for a wonderful time, I most certainly will highly recommend it.
Aufenthalt von 3 Nächten im September 2020