The hotel is quiet and the the beds are very comfortable. My only complaint was that check in was very long. There were 5-7 people waiting and two people available to assist customers. Then, one Hotel employee left leaving only one employee to assist in check in. It was as if the employee saw all the people and intentionally left the one to assist all of us. It was very late, after midnight, and the time it took to check in was frustrating, especially at that late hour and after a long flight. Our check in assistance was friendly and helpful, but I felt badly for the work she was forced to do on her own. To make matters worse, her printer was not working and was constantly beeping,