2/10 Horrible
Burgandy
Voyage en famille
28 déc. 2025
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I am giving this a 1 star do to the fact that we rent 3 room 2 did not have heat mind you it is 28 Degrees at night we reported the room we stayed in they sent a maintenance person up to look at it said it was broken and he never returned. We stopped back down after our event around 11pm. The security guard brought us a heater but it stopped sometime through out the night the next morning. We went to go and talk to the front desk about getting at least our room competed because of no heat. The gentlemen at The front desk told me he would relay the message and have the building manager call us tomorrow. I myself request him to call and get approval for the compensation but he refused. And provided me with the property direct number and a number which was dis connected. They did not have the franchise number posted nor did they have their license to operate posted. Along with all this when I booked we wanted an in door pool an a gym as well. Their gym had one machine working out of six and the pool and hot tub where as cold as ice.
I did make a formal complaint with the franchise and they said they would get back to us with on a week with a fare ruling.
I do not recommend staying here, motel six is a better option.
Burgandy
Séjour de 2 nuits en décembre 2025