8/10
When we arrived there was pipe leaking in the ceiling and no heat or hot water. Though they sent maintenance out to fix it and left space 2 heaters (for 4 bedrooms), we had to have various members of our party sleep elsewhere to have heat and hot water. My husband and I stayed as the maintenance was coming back at 8am, which they did and they tried to find the problem but were not able. They did get the heat and hot water to work though, and took the first nights charges off the bill, but this was not the best way to start a vacation. The house itself was as it appeared in pictures. The kitchen was well appointed with most things needed, the decor was nice, the rooms spacious and 2.5 bathrooms was welcomed with 8 travelers. The location was great for our needs.We had one more leak before the end of our stay (night not refunded for this one since heat and hot water still working and they told us not to worry about it and continue to use water) but I feel assured that will be sorted as soon as we left. If you need to be in this area, this is a great space for a family or friends to get together.
Kim R.
Séjour de 7 nuits en décembre 2024