Hôtel près de Boom Lake, Brainerd, Brainerd

« SOOOOO DISSAPOINTING!!!!! I rarely write reviews, but this one was worth taking the time to do so. The listing on Expedia for the room option was a "family suite". From the pictures it looked like 2 adjoining rooms (which was totally fine). Under the description it put multiple beds and sleeps 7. When we checked in, they only gave us 1 room. Which wasn't enough beds for our group of 6. My husband showed all the info backing this up and they said they could give us the adjoining room for...

« Adequate »

« Breakfast was dreadful. The staff allowed children to run screaming down the halls in the LATE evening. »

« No dressers »

« Very nice place to stay! »

« I travel a lot, and this was the dumpiest hotel I’ve stayed in by far. The common areas were shabby. Our bathroom door didn’t close and the shower didn’t work. It’s hard to rate the cleanliness because of how decrepit the walls and floor were. The breakfast consisted of waffles, muffins, yogurt, bananas and juice. Usually there was no one at the front desk. I will never use this hotel again. »

« The waterpark was great! My boys loved it »

« Great Location! »

« Very outdated property! Lots of construction going which made it difficult to check in and restaurants not open. »

« Room was uncleaned, dirt on the floors, crumbs on the nightstands and the covers. Notified the phone number since no employees were on site, I got a message saying the room had been cleaned but after I sent photos proving it wasn’t clean they sent someone to clean it. After waiting an hour someone came only swapped the sheets and didn’t clean anything else. »