Familienhotels Borneo

„Deeply Disappointing — Poor Service & Poor Rooms I booked a Premium Superior Double Room and contacted the hotel multiple times over three weeks about an extra bed for our toddler. No response. At check-in, we were told the extra bed would come at a significant additional charge — around a third of the room rate. When I asked for any goodwill gesture, I was refused. Breakfast was also priced as a costly add-on per adult. I had also found a cheaper rate directly through Accor and asked if my ...

„Ja“

„Room was simple, but clean with a good bed. Very nice dinner in the restaurant “

„Es gab wenig Optionen an Hotels und daher haben wir dies gewählt“

„Staff are extremely welcoming and helpful. Rooms are lovely - clean and spacious, perfect crisp sheets and soft towels! Pool is large enough for swimming whilst others are playing games. Good vegan choices - and chef was helpful in finding/recommending options. Convenient for the airport and Miri centre by Grab. “