Außenbereich

Bewertungen von Boston Marriott Burlington

4 out of 5
Boston Marriott Burlington
One Burlington Mall Road, Burlington, MA

Bewertungen

8.6

Hervorragend

579 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
250 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
75 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
47 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
51 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.0/10

Sauberkeit

9.0/10

Personal & Service

8.4/10

Ausstattung

8.8/10

Zustand der Unterkunft

8.4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Caro

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super Unterkunft! Sehr sauber und wirklich schön eingerichtet. Ich würde wiederkommen.
Aufenthalt von 2 Nächten im August 2019
Antwort von HotelMgmt am 7. Sept. 2019
Caro, we are happy to know you found everything at the Boston Marriott Burlington to be sparkling and luxurious. I would enjoy seeing you again next time you are in town!

10/10 – Hervorragend

Jesse

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very welcoming and helpful staff.
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

William

Mit der Familie gereist
Gut: Personal & Service
Place was a train wreck! No tv remote. Tv was blasting when we arrived Paint peeling in bathroom and toilet seat broken Very uncomfortable bed 2 towels 1 facecloth Coffee maker broken This is the worst Marriot I have ever stayed in Never again
Aufenthalt von 1 Nacht im April 2024
Antwort von HotelMgmt am 2. Mai 2024
William, we are surprised to read the details about your stay as we recently updated our accommodations. Thank you for highlighting any areas in need of attention so we can resolve them right away. It is disheartening to hear we fell short of our Brand's high expectations, and we understand your reluctance to return. However, we ask for one more opportunity to show you what we are truly capable of. Until then!

10/10 – Hervorragend

Victoria Julian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotelmgmt am 28. Apr. 2024
Thank you for your five-star rating, Victoria! We hope to be your preferred property whenever your travels bring you to the area!

10/10 – Hervorragend

Salal

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good property and the staff does everything they can to ensure your stay is peaceful
Aufenthalt von 2 Nächten im April 2024
Antwort von HotelMgmt am 29. Apr. 2024
Thank you, Salal, for your kind words about your time at Boston Marriott Burlington! We're thrilled to hear that you had a good experience with us and that our team went above and beyond to ensure your stay was peaceful. Your comfort and satisfaction are our top priorities, and we're grateful for your recognition of our efforts. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another seamless and relaxing experience!

8/10 – Gut

Mireille

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Bien
Aufenthalt von 1 Nacht im April 2024
Antwort von HotelMgmt am 18. Apr. 2024
Mireille, we are thankful for your kind words and are pleased you chose Boston Marriott Burlington for your travel needs. Revisit anytime!

10/10 – Hervorragend

Alexia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel!
Aufenthalt von 1 Nacht im April 2024
Antwort von HotelMgmt am 15. Apr. 2024
Alexia, we are excited to learn you had a great stay with us at the Boston Marriott Burlington! Thank you for your kind remarks and five-star rating. We look forward to hosting you again soon!

10/10 – Hervorragend

Hazel, FOREST HILLS

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotelmgmt am 15. Apr. 2024
Hazel, earning five stars from you has made our day! Thank you and it will be our pleasure to welcome you back.

10/10 – Hervorragend

Raymond

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von HotelMgmt am 12. Apr. 2024
Receiving your top score means a lot to us! Thank you and we hope to see you again soon.

10/10 – Hervorragend

Cornelia L

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Veryeasy
Aufenthalt von 1 Nacht im März 2024
Antwort von HotelMgmt am 9. Apr. 2024
Thank you for your five stars, Cornelia! We are happy to hear your stay was seamless from start to finish and we hope you will join us again soon here at Boston Marriott Burlington!

10/10 – Hervorragend

Kenneth

Gut: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotelmgmt am 3. Apr. 2024
Thank you for your five-stars, Kenneth. We look forward to your return and hope it's soon!

2/10 – Ungenügend

Yaritza

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
I have a bad experience in that hotel !!
Aufenthalt von 1 Nacht im März 2024
Antwort von HotelMgmt am 28. März 2024
We sincerely regret you did not have the positive experience we strive to provide all of our guests with. We would love to learn more about your stay so that we can enhance any future visits and regain your full confidence. Thank you.

10/10 – Hervorragend

Sheila

Geschäftlich gereist
Gut: Ausstattung
Great service
Aufenthalt von 1 Nacht im März 2024
Antwort von HotelMgmt am 19. März 2024
Your praise for our team and service is the best compliment! Thank you, Shelia. We hope we have enticed you to return to Boston Marriott Burlington soon.

10/10 – Hervorragend

Marie-Claude

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotelmgmt am 11. März 2024
Thank you for taking a moment to leave us this five-star rating, Marie-Claude. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

10/10 – Hervorragend

Sabrina, East Boston

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The managers John and Madison were amazing l. Friendly, helpful and professional.
Aufenthalt von 2 Nächten im März 2024
Antwort von HotelMgmt am 7. März 2024
It's wonderful to hear that your experience with John and Madison was so positive. Their friendliness, helpfulness, and professionalism are qualities we greatly value and strive for in all our team members here at Boston Marriott Burlington. Knowing they made such a significant impact on your visit reaffirms our commitment to providing exceptional service. We'll be sure to share your compliments, and we look forward to offering you the same level of excellence on your next visit, Sabrina.

8/10 – Gut

Stephen

Gut: Sauberkeit und Personal & Service
The wedge salad we ordered was unedible. We should have given it back to kitchen. I'm not sure about cleanliness of sheets and when i 1st entered room it smelled very musty. I opened small window to air out room. Phone service was terrible at first, no one answered the phone on 3 calls. Toilet seat was loose. Everything else we loved!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotelmgmt am 2. März 2024
Stephen, thank you for taking the time to share your experience. We're truly sorry to hear about the issues you encountered. These concerns are not reflective of the high standards we strive to maintain, and we sincerely apologize for the discomfort and inconvenience you experienced. Your feedback is invaluable to us for addressing these issues promptly and preventing them from occurring in the future. On a brighter note, we're glad to hear that, despite these setbacks, there were aspects of your stay that you loved. We are committed to ensuring that all facets of our guests' experiences meet and exceed expectations. We hope to have the opportunity to welcome you back, providing a stay that is flawless all around.

6/10 – Okay

Pascal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Lack of communication about the water problem when we check-in
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Hotelmgmt am 2. März 2024
Thank you for bringing to our attention the issue regarding communication during your check-in. We sincerely apologize for any inconvenience this caused. Ensuring our guests are fully informed of any issues that may affect their comfort and convenience is a priority, and it's clear we missed an important opportunity to communicate effectively with you. We are committed to improving on this immediately. We value your feedback and hope to have the opportunity to restore your confidence in our hotel by providing a more seamless and communicative experience in the future, Pascal.

10/10 – Hervorragend

Anna, Gloucester

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely room and was so happy I was able to book through Expedia at the last minute. Right off the highway and close to LAHEY Burlington. Love the rain shower and the coffee maker in the room!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von HotelMgmt am 8. Feb. 2024
Thank you for sharing your experience, Anna. We're delighted to hear that you enjoyed a seamless booking experience as well as our comfortable accommodations here at Boston Marriott Burlington. It's great to know that our location also suited your needs. We're glad you appreciated the rain shower and coffee maker in your room and love that you highlighted these features. We look forward to welcoming you back for another enjoyable stay!

8/10 – Gut

Lauren

Gut: Personal & Service und Zustand der Unterkunft
It was a nice stay. Room was fair. Room was quite clean.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von HotelMgmt am 8. Feb. 2024
Thank you for your feedback, Lauren. We're glad to hear that you had a terrific time with us at Boston Marriott Burlington and found the room to be sparkling clean. Your comfort and satisfaction are important to us, and we appreciate your comments. We hope to welcome you back for another pleasant stay in the future.

8/10 – Gut

Owen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The facility was clean. Only one elevator worked, but that was not a problem. The refrigerator in the room stopped cooling on day 2. The beds were comfortable. The staff was highly accommodating and helpful.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von HotelMgmt am 1. Feb. 2024
Owen, thank you for sharing your experience with us. We're glad to hear that you found the facility clean and the beds comfortable during your stay. However, we apologize for the inconvenience caused by the elevator situation and the issue with the refrigerator in your room. We appreciate your understanding and patience regarding these matters. It's heartening to know that our team was accommodating, as we strive to provide excellent service and support to all our guests. We will look into the mentioned issues to prevent them from occurring in the future. We hope to have the opportunity to welcome you back again, ensuring a more seamless and comfortable stay.

8/10 – Gut

Lauren

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice quiet property. Would stay again if I was in Burlington.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von HotelMgmt am 1. Feb. 2024
Lauren, thank you for your positive feedback. We're delighted to hear that you enjoyed the peacefulness of our property and would consider staying with us again on your next visit to Burlington. We look forward to welcoming you back to Boston Marriott Burlington in the future and ensuring another pleasant experience.

10/10 – Hervorragend

Chi Hin Nathan

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hotelmgmt am 30. Jan. 2024
Receiving your five-stars means a lot to us! Thank you and we hope to see you again soon.

10/10 – Hervorragend

Liana

Mit einer Gruppe gereist
Gut: Ausstattung
Near where i needed to be.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotelmgmt am 30. Jan. 2024
Meeting your travel needs perfectly with our ideal location was a pleasure, Liana! Thank you for your five-star review. We hope you will choose Boston Marriott Burlington again in the future!

10/10 – Hervorragend

silomar

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotelmgmt am 23. Jan. 2024
Your five-star rating truly brightens our day, Silomar! Please visit us again soon at the Boston Marriott Burlington.

10/10 – Hervorragend

Tara

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotelmgmt am 20. Jan. 2024
Tara, we're grateful for your time in giving us a five-star rating. It's wonderful to know we delivered a perfect stay, and we're excitedly looking forward to welcoming you back!

10/10 – Hervorragend

Carolyn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great. Check-in was a breeze, the rooms were clean and comfortable. The breakfast was great, had anything you could want including Starbucks coffee.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von HotelMgmt am 22. Jan. 2024
Thank you, Carolyn, for your wonderful feedback. We're delighted to hear that everything about your stay at Boson Marriott Burlington was wonderful, from the seamless check-in process to the pristinely comfortable rooms. It's fantastic that you enjoyed the breakfast! We aim to provide a comfortable and enjoyable experience for our guests, and your positive comments are greatly appreciated. Looking forward to welcoming you back for another great stay in the future.

6/10 – Okay

Marc

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Elevators were not functioning
Quite disappointing that there was only one functioning elevator out of three with a sold out Marriott. Otherwise it was very pleseant.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von HotelMgmt am 17. Jan. 2024
Marc, we apologize for the inconvenience you experienced with the elevators during your stay. We understand that this can be frustrating, especially with a sold-out property. We appreciate your understanding and patience in this matter. We will address the elevator issue to ensure a smoother experience for our guests in the future. We're pleased to hear that your overall experience was pleasant, and we hope to have the opportunity to serve you again in the future.

10/10 – Hervorragend

Ann

Aufenthalt von 1 Nacht im Januar 2024
Antwort von HotelMgmt am 9. Jan. 2024
There is nothing better than earning a perfect score from a valued guest! Thank you and we hope to see you again soon, Ann.

4/10 – Schlecht

Sandra

Gut: Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotelmgmt am 8. Jan. 2024
Thank you, Sandra, for rating your stay. We're eager to make a better impression whenever your travels bring you back to the area.

10/10 – Hervorragend

Patricia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonder wait service at restaurant “Amanda” Great espresso martini! Great guitarist
Aufenthalt von 1 Nacht im Januar 2024
Antwort von HotelMgmt am 8. Jan. 2024
How thoughtful of you to take a moment and highlight a few areas about your time at Boston Marriott Burlington! We loved ensuring five-star service and will convey your appreciation to Amanda for those top-notch Espresso Martinis! Return and indulge again anytime, Patricia!

10/10 – Hervorragend

Brendan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von HotelMgmt am 3. Jan. 2024
You are very kind, Brendan! We are over the moon to receive your perfect score and enthusiastic feedback. Hopefully, your travels will bring you back to Boston Marriott Burlington to enjoy everything we have to offer all over again!

10/10 – Hervorragend

James

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotelmgmt am 26. Dez. 2023
Your excellent score is greatly appreciated, James. Thank you and we can't wait to host you again.

10/10 – Hervorragend

Mike

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotelmgmt am 23. Dez. 2023
There is nothing better than earning five-stars from a valued guest! Thank you, Mike, and we hope to see you again soon.

8/10 – Gut

Arlo, Wallingford

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Hotelmgmt am 23. Dez. 2023
Arlo, thank you for rating us so highly! We enjoyed having you here and look forward to welcoming you back the next time you are in the area.

8/10 – Gut

Kyle

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von Hotelmgmt am 13. Feb. 2024
Kyle, thank you for your wonderful rating. We cannot wait to welcome you back to our hotel!

10/10 – Hervorragend

Thoeun

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotelmgmt am 11. Dez. 2023
Receiving your five-stars means a lot to us, Thoeun! Thank you and we hope to see you again soon.

10/10 – Hervorragend

Ken

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotelmgmt am 26. Dez. 2023
Thank you, Ken, and we can’t wait to welcome you back again for another five-star stay!

10/10 – Hervorragend

Richard

Aufenthalt von 1 Nacht im November 2023
Antwort von HotelMgmt am 20. Dez. 2023
Your perfect rating means a lot to us, Richard. Thank you and we hope to see you back soon.

10/10 – Hervorragend

Kunhye

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a great stay! I will def. Come back again.For the price I paid, this is a gem. We didn’t eat there breakfast or dinner. So. I am not sure about dinning or food quality, but everything else was excellent!
Aufenthalt von 2 Nächten im November 2023
Antwort von HotelMgmt am 5. Dez. 2023
Thank you for the splendid review and the top rating! We're absolutely thrilled to hear that your stay with us at Boston Marriott Burlington was a great experience and that you found excellent value in what we offer. While you didn't get the chance to try our dining options this time, we certainly look forward to welcoming you back for another stay where perhaps you can enjoy our breakfast and dinner offerings. We're eager to impress you not just with our accommodations but also with our culinary delights!

8/10 – Gut

guy

Geschäftlich gereist
.
Aufenthalt von 1 Nacht im November 2023
Antwort von Hotelmgmt am 29. Nov. 2023
Thank you for taking the time to rate your stay, Guy. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit.

10/10 – Hervorragend

Geoffrey

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice room
Aufenthalt von 3 Nächten im November 2023
Antwort von HotelMgmt am 5. Dez. 2023
Geoffrey, thank you for the fantastic review. We're thrilled that you enjoyed your room and had a pleasant stay with us. Our team works hard to ensure our guests have a comfortable and memorable experience, and it's great to know we achieved this for you. Looking forward to welcoming you back soon for another enjoyable visit here at Boston Marriott Burlington!

10/10 – Hervorragend

Brandon M

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing, as always! Wish there was a hot tub!
Aufenthalt von 1 Nacht im November 2023
Antwort von HotelMgmt am 30. Nov. 2023
Thank you for continuously choosing Boston Marriott Burlington when in town and for sharing that your recent stay was five-star worthy! We have been working on improvements and will take your feedback into consideration. See you next time, Brandon!

10/10 – Hervorragend

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff.
Aufenthalt von 2 Nächten im November 2023
Antwort von HotelMgmt am 7. Dez. 2023
There is no better compliment, Robert! We look forward to sharing it with our team and celebrating them for an outstanding job! Hopefully, you will be back at Boston Marriott Burlington to further enjoy our warm hospitality. Until then!

10/10 – Hervorragend

Mary Agnes

Aufenthalt von 1 Nacht im November 2023
Antwort von Hotelmgmt am 10. Dez. 2023
Thank you for taking a moment to leave us this five-star rating. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

10/10 – Hervorragend

Denise

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place!
Aufenthalt von 1 Nacht im November 2023
Antwort von HotelMgmt am 21. Nov. 2023
Denise, thank you for your kind words! We're thrilled to hear you enjoyed your time with us at Boston Marriott Burlington. Our team works hard to ensure a pleasant experience for all our guests, and it's always rewarding to hear when we've succeeded. We look forward to welcoming you back soon for another spectacular stay!

6/10 – Okay

Jarrett, Benton

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Property was nice and clean. Bar and restaurant were understaffed for customer service. Food was good but management did not provide clarity on breakfast. No continental breakfast was provided, only coffee. As a result. Getting a cup of coffee and bulk cooked scrambled eggs came with a bill for $26.
Aufenthalt von 2 Nächten im November 2023
Antwort von HotelMgmt am 15. Nov. 2023
Jarrett, thank you for taking the time to provide feedback on your recent stay. We're glad to hear that you found our property pristine and beautiful. However, we apologize for any inconvenience you experienced due to the staffing at our bar and restaurant, and the lack of clarity regarding breakfast options. We understand that clear communication about our dining services is crucial, and we regret that this was not effectively conveyed during your stay. The confusion leading to an unexpected charge for breakfast is certainly not the standard of service we aim to provide. We will be addressing these concerns with our team to ensure that our guests receive transparent and accurate information about our offerings. We appreciate your positive comments about the food quality, and we hope to have another opportunity to provide you with a more seamless and satisfactory dining experience in the future.

10/10 – Hervorragend

Gabriel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Frf
Aufenthalt von 1 Nacht im November 2023
Antwort von HotelMgmt am 14. Nov. 2023
Your perfect score is much appreciated, Gabriel! We hope to welcome you back to Boston Marriott Burlington soon!

10/10 – Hervorragend

chris

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything
Aufenthalt von 1 Nacht im November 2023
Antwort von HotelMgmt am 10. Nov. 2023
It's fantastic to hear that everything met your expectations during your stay with us at Boston Marriott Burlington! We aim to cover all the bases, from comfort to service, and it's rewarding to know we succeeded. We look forward to making your next visit equally special!

6/10 – Okay

Nicholas

Gut: Sauberkeit und Personal & Service
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von HotelMgmt am 9. Nov. 2023
It was a delight to have you join us and we hope to impress even more the next time we host you, Nicholas.

10/10 – Hervorragend

Marc

Mit der Familie gereist
Gut: Zustand der Unterkunft
Les commentaires des déjeunés semble formidable
Aufenthalt von 1 Nacht im November 2023
Antwort von HotelMgmt am 8. Nov. 2023
Mark, thank you for noticing the positive remarks about our luncheons. It's always encouraging to hear that our guests enjoy the culinary experiences we offer here at Boston Marriott Burlington. We hope to have you join us soon to see and taste for yourself!