Hôtel près de Réserve naturelle de Bowthorpe Marsh, Norwich, Norwich

« Excellent hotel! Excellent staff. I arrived late due to being held up at work so called ahead, the chap on the phone was kind enough to wait 1hr30 past the check-in deadline for me to get there, thank you! Had only booked the single room for 1 night, while the room could be classed as a little snug it was nothing less than very comfortable. The room is very well presented and incredibly clean, bed was super comfy and bathroom was spotless and of a decent size. Paid extra for the Full English...

« Chambre impeccable Personnel très accueillant beau cadre »

« It was very homely and uncluttered. »

« Proximity to the train station is quite nice and the staff were very friendly. Unfortunately, I can’t recommend this hotel because the room itself was not well maintained. There was black mould growing in the shower because it wasn’t properly sealed. I also couldn’t find a pillow that was very comfortable. But the most frustrating part was there was an intermittent and very loud rumbling sound in my room that kept me awake almost the entire night. I turned off my AC but that didn’t stop it. The...

« Qualite du service Emplacement »

« Charming hotel but there was no heating in the bathroom which was very cold (10 C). You can feel the freezing cold through the windows and walls. »

« Staff were very friendly and we had dinner in the restaurant and food was lovely. Breakfast was cooked to order and fresh. Staff very pleasant and helpful. Highly recommend booking here. Thank you »

« Le lieu est absolument magnifique, la propriété, le parc, les arbres. En revanche les lieux de restauration ont clairement besoin d'un manager. Malgré le nombre conséquent de personnel, le petit déjeuner n'était pas régulièrement fourni. Les employés sont cachés à droite à gauche, occupés à plier des serviettes en discutant ou en consommant des bouteilles cachées dans les placards... Un soir nous avons attendu 1h notre commande de repas alors que nous étions avec 2 enfants. C'est vraiment...

« Walking distance to the downtown restaurants and historical sights. »

« The room was brutally hot during our stay, which didn't make for restful sleep. However, the staff were brilliant and provided us with brand new fans, and bottles of cold water which helped the kids get to sleep. The room itself is in need of a deep clean. We had a family room - the beds were really comfortable with clean bedding and towels. All of the staff we met were very friendly, helpful and accommodated my requests, which really improved our overall experience here. Please install ac...

« Kitchen and bathroom are okay. Didn't end up using the kitchen due to great choice of food to eat. »

« Pas de commentaires »

« L’ascenseur était en panne tout au long de notre séjour, 2 étages à monter et à descendre avec les valises était une épreuve avec les enfants. Une pensée pour les femmes de chambre. »

« Hôtel tout à fait correct situé près de la gare, dans un quartier calme avec un bon pub et un bon café à proximité. J'ai pu visiter la ville à pied sans problème. Seul bémol : l'oreiller pas terrible, car tout plat. »

« The attention to detail, the friendly staff and the excellent breakfast! »