Hôtel près de Bradley Woods Reservation, Cleveland, Cleveland

« Ideal place for safe and easy access to car rental return and the airport. Nice breakfast, too. »

« Pet friendly. Very nice! »

« Sonesta sold our room after I reserved and confirmed our room earlier that day. I told them exactly what time we would arrive, and they assured me all was good to go. When I arrived, rude man on phone wouldn’t open door and talked to me through phone (didn’t even see a face) and said manager quit, and when I asked name of person on phone he hung up on me, wouldn’t even open the door for me (even though I called back asking to talk to him about options) and called not one but THREE POLICE squad...

« On m'a attribué une chambre pour handicapés, communicante de surcroît. Au RDC sans pouvoir ouvrir la fenêtre ou le store. Arrivée trop tard pour demander un changement. Donc pas de place pour les affaires dans la salle de bains. Rideau de douche non étanche. Les parties communes sont à rafraîchir. PdJ inclus, correct, pas extraordinaire. Pas à la hauteur d'un Hampton Inn. »

« Très bel hôtel dans un environnement très calme »

« Mal propre »

« Standard hotel. Some corridors were not clean. Rooms are large and confortable although. »

« The room was below standard. The shades were broken, the curtains were torn, and the shower handle was slightly broken. I've had better rooms in prior stays, but the attendant that checked me in, upon my arrival, chose to give me a dubpar room. Why, I'm not sure. I expect better at my next stay. Thank you »

« Service très respectueux, impeccable »

« Bed sheets smell awful »

« Vielle chambre très humide Odeurs d’humidité, drap humide Odeur de cigarette Plancher sale et collant »

« If I could rate this hotel a zero star, I would rate it a negative 10. The room was disgusting. Stains on pillow sheets, bedding, towels in bathroom, the floor had crumbs all over it, the dresser had food crumbs, the wall had red stains on them, there was hair in the sheets and handprints on the headboard. The bathroom had a 1/4 roll of toilet paper left and was completely untouched in terms of being cleaned. The window to outside was open, allowing bugs to get in. The housekeeper was pushing...