Außenpool, Liegestühle

Bewertungen von Oaks Brisbane Woolloongabba Suites

4 out of 5
Oaks Brisbane Woolloongabba Suites
48-48a O'Keefe Street, Woolloongabba, QLD

Bewertungen

8.8

Hervorragend

182 von insgesamt 318 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
98 von insgesamt 318 Gästebewertungen haben eine Bewertung von 8 - Gut" "
20 von insgesamt 318 Gästebewertungen haben eine Bewertung von 6 - Okay" "
9 von insgesamt 318 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 318 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.0/10

Sauberkeit

9.2/10

Personal & Service

8.8/10

Ausstattung

9.0/10

Zustand der Unterkunft

7.0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Markus, Österreich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel wurde erst vor vier Wochen eröffnet. Die Zimmer sind sehr groß, sauber und zum wohlfühlen. Ausreichend Parkplatz in der Tiefgarage vorhanden.

10/10 – Hervorragend

Kerryn

Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Sandra, Bundaberg south

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Stayed during hospital treatment so having a apartment was better than just a single room
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Marchelino am 29. Feb. 2024
Dear Sandra,Thank you for taking the time to share your recent experience stayed with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards,MarchelinoOaks Brisbane Woolloongabba Suites

10/10 – Hervorragend

Igor

Gut: Sauberkeit
As advertised, clean up to date decor, comfortable and close to city.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Marchelino am 1. Feb. 2024
Dear Igor,Thank you for taking the time to share your recent experience stayed with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards,MarchelinoOaks Brisbane Woolloongabba Suites

10/10 – Hervorragend

Carly

Gut: Sauberkeit und Komfort des Zimmers
Amazing. Super clean l, friendly staff. The pool was beautiful
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Marchelino am 1. Feb. 2024
Dear Carly,Thank you for taking the time to share your recent experience stayed with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards,MarchelinoOaks Brisbane Woolloongabba Suites

8/10 – Gut

Nikila

Antwort von Marchelino am 1. Feb. 2024
Dear Nikila,Thank you for taking the time to share your recent experience stayed with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards,MarchelinoOaks Brisbane Woolloongabba Suites

8/10 – Gut

SHUI WAN

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Marchelino am 1. Feb. 2024
Dear Shui,Thank you for taking the time to share your recent experience stayed with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards,MarchelinoOaks Brisbane Woolloongabba Suites

2/10 – Ungenügend

Tia

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jay am 28. Dez. 2023
Dear Tia,Our record is showing that you were blacklisted at all Oaks Properties. Hence, your reservation was rejected at Oaks Brisbane Woolloongabba Suites. As discussed with you at the desk, full refund for this booking has been logged with Expedia.Kind Regards,Jay NguyenHotel ManagerOaks Brisbane Woolloongabba Suites

6/10 – Okay

Jillian

Gut: Sauberkeit und Zustand der Unterkunft
We were disappointed with the apartment and cost. It was very basic.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Marchelino am 1. Feb. 2024
Dear Jillian,We are sorry to hear that you left our hotel feeling disappointed. For your future reference, please do not hesitate to contact our friendly front desk team if you have any concern or inquiries. We will try our best to rectify the issue or provide you with another solution to ensure your stay is comfortable.Kind Regards,MarchelinoOaks Brisbane Woolloongabba Suites

6/10 – Okay

Patricia

Mit einer Gruppe gereist
Sterile. No utensils plates nor pots for cooking. No washing up detergent etc. missing battery in remote.
Aufenthalt von 4 Nächten im November 2023
Antwort von Marchelino am 7. Dez. 2023
Dear Patricia,Thank you for giving us feedback. We appreciate your feedback and taking it seriously to improve our services better. I have escalated your comments on the kitchen utensils, washing detergent, remote battery and cooking equipment to the housekeeping team to ensure this will not happen again in the future. For your future reference, please do not hesitate to contact the front desk team if you have any concern regarding the room. So, we can try to rectify the issue or provide another solution to make your stay more comfortable.Thank you once again for your time. We look forward to an opportunity to welcome you back in the near future.Kind Regards,MarchelinoOaks Brisbane Woolloongabba Suites

2/10 – Ungenügend

Candace

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jay am 28. Dez. 2023
Dear Candace,Thank you for taking the time to complete the survey via Expedia.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.If your time permits, I would be grateful for an opportunity to speak with you directly regarding your experience so as to ensure we take corrective action and restore your confidence in our hotel. Please let me know the best way to reach you should you be available to discuss your stay with me.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Jay NguyenHotel ManagerOaks Brisbane Woolloongabba Suites

10/10 – Hervorragend

Joanna

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Great hotel with outstanding service
Wonderful reception and customer service, great location near many restaurants. Room is very spicy and very clean, will stay here again.
Aufenthalt von 2 Nächten im November 2023
Antwort von Marchelino am 5. Dez. 2023
Dear Joanna,Thank you for taking the time to share your recent experience stayed with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards,Marchelino Oaks Brisbane Woolloongabba Suites

10/10 – Hervorragend

Sian

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Lovely staff very helpful. Good location but very noisy.
Aufenthalt von 2 Nächten im November 2023
Antwort von Marchelino am 5. Dez. 2023
Dear Sian,Thank you for taking the time to share your recent experience stayed with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards,Marchelino Oaks Brisbane Woolloongabba Suites

10/10 – Hervorragend

Chloe

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Great Room, Awesome value for money
The staff at reception were so friendly and helpful, I loved the Tim tam on check-out, a nice touch. I thought the suite was fantastic value for money and had everything you needed for a comfortable stay
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Marchelino am 5. Dez. 2023
Dear Chloe,Thank you for taking the time to share your recent experience stayed with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards,Marchelino Oaks Brisbane Woolloongabba Suites

10/10 – Hervorragend

Fiona

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Friendly check in staff
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Jay am 1. Nov. 2023
Dear Fiona,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay Nguyen

6/10 – Okay

Mark

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very noisy in 405. Would be in best interest to replace the broken verticals blinds with some heavy block out curtains in lounge and bedroom.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Jay am 1. Nov. 2023
Dear Mark,Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that you left our hotel feeling disappointed. Rest assured we have investigated your feedback and are taking necessary action to ensure our typically high standards are retained. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Jay Nguyen

4/10 – Schlecht

Maddison

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von Jay am 1. Nov. 2023
Dear Maddison,Thank you for taking the time to share your experience through our Guest Satisfaction Survey.Please accept our sincere apologies for not being able to meet our usual standards during your stay. If your time permits, I would be grateful for an opportunity to speak with you directly regarding your experience so as to ensure we take corrective action and restore your confidence in our hotel. Please let me know the best way to reach you should you be available to discuss your stay with me.I look forward to the possibility of hearing from you,Best regards,Jay Nguyen

10/10 – Hervorragend

Roslyn

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The rooms were spacious and well equipt. The building was conveniently located near a small shopping centre that had all the essentials.
Aufenthalt von 3 Nächten im September 2023
Antwort von Jay am 7. Sept. 2023
Dear Roslyn,Thank you for taking the time to share your recent experience.We are delighted to learn that you enjoyed your stay and we met your expectations. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenHotel ManagerOaks Brisbane Woolloongabba Suites

10/10 – Hervorragend

Susan

Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Sarah

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Staff at oaks were helpful and very friendly.
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Jenna

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Good set up, some construction at time, paid parking onsite, convenient locatiln
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Beth am 26. Juni 2023
Dear Jenna,Thank you for your feedback. We are glad to hear that you have liked the set up and that the location was suitable for your stay. We do apologise about the construction noise, if there is anything further we can do for a future stay please let us know! Kind regards,Oaks Woolloongabba Team

10/10 – Hervorragend

Ross

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Clean and quiet.
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Beth am 26. Juni 2023
Dear Ross,Thank you for your review! We are glad to hear that the room was clean and quiet.We hope to welcome you back in the future.Kind regards,Oaks Woolloongabba Team

8/10 – Gut

Cameron

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Close to where I needed to be.
Aufenthalt von 1 Nacht im April 2023
Antwort von Jay am 16. Mai 2023
Dear Cameron,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenOaks Brisbane Woolloongabba Suites

2/10 – Ungenügend

Junhee

Aufenthalt von 1 Nacht im März 2023

10/10 – Hervorragend

Thomas C

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2023

10/10 – Hervorragend

Gregory

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great place to stay in Brisbane. Loved a spacious room, sitcoms and proximity to railway station. The roof top swimming pool was straight out it the movies. Didn’t want to leave.
Aufenthalt von 4 Nächten im Februar 2023

10/10 – Hervorragend

Belinda

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
The staff were amazing my mum was very ill in the hospital near there and they made sure I had everything I needed and kindly offered me a late checkout at no extra cost
Antwort von Samara am 14. Feb. 2023
Dear Belinda,Thank you for taking the time to provide feedback after your stay with us. I am pleased to hear that you found the front desk staff to be amazing during your stay. We look forward to welcoming you back to Oaks Brisbane Woolloongabba Suites in the near future.Kind Regards,Samara

6/10 – Okay

Emily

6/10 – Okay

Laura

Mit der Familie gereist
Gut: Ausstattung
Very basic accomodation. Bathroom was a little dirty. Dishwasher didn’t work. Kitchen countertops looked dirty. It’s affordable and was close to the PA hospital which is what we needed.
Aufenthalt von 3 Nächten im Januar 2023

2/10 – Ungenügend

Rebbecca

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
The apartment was spacious and light. Unfortunately that's where what I liked about the property ends though. After being burgled my partner and I had to stay in a hotel near home for a night and booked this hoping for something relaxing and safe after experiencing something traumatic. From the moment we arrive "Ati" on the front desk was almost agitated that she had an unexpected check in and couldn't find our booking. When I told her why we were staying she didn't even react, there was no empathy or anything - not surprising though because she didn't exactly welcome us from the beginning. When my partner responded to Ati saying that kindness or at least acknowledgement was free for her to provide Ati seemed bemused and shrugged us off The hotel then wanted to charge us $19 for parking for the night - we had not realised there'd be no parking nor any on the street conveniently. Again we asked if there was anything Ati could do as we had not budgeted on this hotel stay given unplanned robbery in our home. Again she shrugged and stated "we do have visitor carparks that are free but they are only for people visiting our residents...". Which by the way - car parks were vacant that night from our visibility. Upon entering our apartment there was a deep tear in the sofa, rips in the base of the bed and Ati and the hotel had not provided sufficient towels or pool towels etc resulting in my having to engage with this person on the front desk who clearly cares not for people.
Aufenthalt von 1 Nacht im Januar 2023

10/10 – Hervorragend

Igor

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Up-to-date,clean close to the city dining options
Aufenthalt von 1 Nacht im Januar 2023

6/10 – Okay

Ozlum

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
There were staples or something in between the carpet and tiles to the rooms which i stepped on and my daughter cut her foot on. There was no parking options for us because our cars were too high for the car park so we were told to park on the street and having so much equipment on our cars that wasnt an option for us, we parked in the loading zone with a note from reception saying to contact them if they need to be moved. The dishes were dirty. There was someones bra insert left in the washing machine. The kettle wasnt clean. The beds were comfy and and fantastic. The toilets however didnt have the cleaned wrapper on them and i couodnt find spare roilet papaer. We were given an extra bed for our extra adult which was great. The reception staff was awesome. We only stayed 1 night as a stop over, it was fine for us but for a longer stay i was a bit disappointed for the amount of money we paid and for the state of the cleanliness. Also one of the spas on the roof were out of order and there were already 5 people in the one that was working.

8/10 – Gut

Royce

8/10 – Gut

sandra

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Nice rooms with great amenities. Home away from home. Will certainly stay again

10/10 – Hervorragend

Mark, Moranbah

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Amazing
Aufenthalt von 4 Nächten im November 2022

8/10 – Gut

Jamie

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2022

8/10 – Gut

Cameron

Aufenthalt von 1 Nacht im September 2022

2/10 – Ungenügend

Mike

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
What can I say - the room was appaling - mould on the bedroom walls, toilet had faeces on it from a prior guest and found used cotton buds down the side of the couch. Floor was sticky. Have photos that will be sent to the health department tor investigation
Aufenthalt von 2 Nächten im August 2022

8/10 – Gut

Samantha

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
The property was very nice and clean and a good size. The blinds weren’t installed in the living area and when they were, they don’t go up or down.
Aufenthalt von 6 Nächten im August 2022

8/10 – Gut

Filip

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Handy location for Uber trips to Greenslopes hospital and walking distance to Buranda shopping village and Alexandra hospital. Aircon filters and dryer not clean and housekeeping skipped our apartment 2 out of 6 days.
Aufenthalt von 6 Nächten im August 2022

6/10 – Okay

Allison

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Juli 2022

8/10 – Gut

Daniel, Dandenong

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Clean apartment with plenty of space. Friendly and helpful reception staff. A nice stay on a recent business trip.
Aufenthalt von 1 Nacht im Juli 2022

10/10 – Hervorragend

Edwing

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Great location
Aufenthalt von 14 Nächten im Juli 2022

10/10 – Hervorragend

leah

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
It's very close to the people I was visiting and to the city
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Oaks Woolloongabba Suites am 6. Juni 2022
Thank you for taking the time to leave us a review! We look forward to welcoming you at Oaks Woolloongabba Suites again in the future!

10/10 – Hervorragend

James

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Great value and spacious apartment. Will use again when in Brisbane.
Aufenthalt von 3 Nächten im April 2022
Antwort von Oaks Woolloongabba Suites am 6. Juni 2022
Thank you for taking the time to leave us a review! We look forward to welcoming you at Oaks Woolloongabba Suites again in the future!

10/10 – Hervorragend

Thilak

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Space, condition of the unit
Aufenthalt von 5 Nächten im April 2022
Antwort von Oaks Woolloongabba Suites am 6. Juni 2022
Thank you for taking the time to leave us a review! We look forward to welcoming you at Oaks Woolloongabba Suites again in the future!

8/10 – Gut

Karen

Gut: Sauberkeit und Komfort des Zimmers
Well located
Well located self contained apartment with fabulous pool, spa and steam room on the roof allowing great views of Brisbane. Car parking was $19 per night in onsite secure garaging. Only thing to complain about was that they're was a large tear in the sofa upolstery and the kitchen cupboards needed a good wipe down
Aufenthalt von 5 Nächten im April 2022
Antwort von Oaks Woolloongabba Suites am 6. Juni 2022
Thank you for taking the time to leave us a review! We're sorry to hear of the issues that don't live up to our normally exceptional standard. We look forward to welcoming you at Oaks Woolloongabba Suites again in the future!

8/10 – Gut

Estelle

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Felt very secure being on my own.
Aufenthalt von 3 Nächten im März 2022

4/10 – Schlecht

Vanessa

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Nothing like the photos. No view - looked into the side of railway bridge! Smell of cigarette smoke through the whole apartment, sticky, streaky cleaning marks on most surfaces... Shower had no pressure - unusable. seat loose on wc. Would not recommend. Poor value.
Aufenthalt von 1 Nacht im März 2022

4/10 – Schlecht

Denise Anne

Gut: Sauberkeit und Zustand der Unterkunft
Very noisy street and people were having a party.
Aufenthalt von 1 Nacht im Januar 2022