Hotel Brookston

« Clean »

« Arrived and the bed our kids were supposed to sleep on was broken and it was unusable. Refrigerator was rusted. Blinds broken in main bedroom. Flooring completely falling apart. Spider webs everywhere. Listing showed it on the lake, it was across a very busy street from the property. This listing was absolutely deceiving. Pictures from when it first opened or remodeled i would assume. Don't waste your money. There is nobody on site either to help. The manager redone quickly which...

« Room was clean, breakfast was nice, bathroom has a nice layout and staff was friendly. »

« Excellent location, room could’ve been cleaned better. Otherwise, everything else was perfect! »

« Good staff and clean room. Nice breakfast. »

« Breakfast was excellent. I couldn't get a warm shower; the water was only slightly warm. Some of the furniture was a little dusty in the corners. The halls were quiet.The location was convenient. »

« Love staying at this hotel! They have free dinner with a complementary drink restaurant and bar open till 11 PM or 12. Staff is very friendly. »

« Hôtel confortable et sécuritaire. »

« Poor welcome. Owners could not find our reservation even though they had our confirmation number on file. The didnt apologize and all the owner has said is that they hate working with Expedia. Well we told him if yiu hate Expedia, why do you have your hotel promoted in yhis very professional platform. The room's smell was horrible and the smell of cigarette was in everywhere. So sad!!! »

« Coquerelles dans notre chambre. Odeur désagréable, surtout dans les corridors. »

« Overall good place to stay better location away from city main roads relatively quite. »

« The heater didn’t work is my only issue. But would stay again! »

« The parking lot is a bit rough and the swimming pool was out of commission, but I'd still gladly stay there again, because they're good people and I'm confident that they'll have everything fixed soon. »

« The property is becoming run down and it is overpriced compared with properties in the same market. »

« Bof »

« We were a family and had taken multiple rooms. From the check in till the check out we had a comfortable stay. Everything was clean and in working condition. The breakfast was decent and the staff flexible in managing the breakfast time. Staff were friendly and helpful. Needless to say, location was good! »

« The toilet tank cover was cracked. The kleenex holder rusty. They didnt have enough bedding. The staff did their best to accommodate. The place was run down. »