Great Location, Large Apartment, Mediocre Service: The apartments are nice, large, and well-equipped, but lack basic toiletries and kitchen supplies like shampoo or salt and pepper. The single elevator in our building grunts and shakes and seems on the verge of collapsing. Scary, but with a room on the 6th floor, stairs aren't necessarily an option. The maids tie up the single elevator much of the day, making it sometimes impossible to get into or leave your room. Their carts occupy 75% of the elevator space, but the maids won't exit so clients can use the elevator, and they won't even let a single person ride the elevator with them and their cart even though there is space for two more people! The front desk staff, while continuously smiling, were basically indifferent and only modestly helpful, and their business processes are so convoluted as to be ludicrously frustrating and exhausting. Regardless of this, we would stay here again because of the great location.