Dear Harald,Thank you for leaving your thoughts about your recent stay at Duque Hotel.We are a small boutique hotel with small facilities with the precised things you need to have a good rest and enjoyable stay. Our spa has sauna, jacuzzi and high pressure shower and you have to please book it at the front desk so we can guarantee each room can use it everyday as it is a private time for each room. We also wanted to let you know we have the most competitive prices in the neighborhood and sometimes we are the cheapest hotel in Palermo as we always want our future guest to pay a reasonable price for the room and service.We really appreciate you taking your time to leave us this review, we are really sorry we didn't fulfill your expectations. We will work harder to improve our service and give you all the best experience in Buenos Aires.Regards,Duque Staff

Dear Frank, We are sorry you did not like the hotel. Your way of relating the facts is not correct, describing each point that you mention as negative does not make sense because we do not have that level of aggression, the 1700 ratings of the other guests speak for us and reflect incredible stays because we have made their trips pleasant. We have tried very hard and we did everything possible to be able to please you and it was impossible, since you even refused to talk to us, although the entire team wears a mask and we have an acrylic in reception between the staff and the passengers due to health orders. You asked us to write to you by mail, we did and we did not receive a response from you. In fact, we gave you a free upgrade from classic to deluxe room for the first night, also we offered to keep the room, and we got no response. (We have evidence to prove it) We have more than 1500 photos, few were taken by a professional photographer (approximately 30) and many of our guests are the ones who have included the rest. The truth is that everyone has a different perception of things and we do our biggest effort to offer the best, we are a small boutique hotel with small spaces, but with all the services you may need during stay and our team is available to help everyone with what you need 24 hours a day. You were always denied to talk, you were always aggressive with the staff, which has the highest qualifications that can be obtained. We are in the process of asking to eliminate this review, showing evidence, hopefully it will lead you to reflect on these difficult times for humanity, we gave everything and more for you, we are sorry you did not value it. We are human and we make mistakes but dialogue and acceptance is the key to our work and way of being in life. Duque Staff

Dear Ernst,We greatly appreciate the review! Thank you so much for the positive feedback and we look forward to serving you in the future.Sincerely,

Dear Guest, Thank you for posting your feedback about your recent experience with us. Our guests’ opinion is the most important thing for us, and it seems that you really enjoyed your stay with us, that make us extremely happy and proud of our work. Greetings from all of our entire staff and we hope to serve you some other day. Igmar

Lieber Gast, Vielen Dank für Ihr positives Feedback anlässlich Ihres Aufenthaltes bei uns im Duque Hotel. Wir hoffen sehr, Sie bald wieder im Hotel begrüßen zu dürfen. Grüße,

Hello Hilke! Thank you so much for your review, it is surely a pleasure and a honor for us to be part of your Buenos Aires experience, we put in a big effort to make it unforgettable. We appreciate as well your comments about our rooms, we will consider them for any improvement in short term.

Dear Guest, We greatly appreciate the review! Thank you so much for the positive feedback and we look forward to serving you in the future. Sincerely, María. M

Dear guest Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! If you have some suggestions for us to improve, just let us know. We will remain always at your service. Kind regards Mariaf. M

Dear Guest, First of all we would like to thank you for letting us be part of your experience in Buenos Aires. It is so nice to hear that our guests enjoyed their stay with us. We wanted to let you know that this will always be your home and that you are more than welcome to come back. Greetings from all of the staff and we hope all the best for you.

Dear Guest, Thank you for your feedback and for taking the time to review your stay with us. We look forward welcoming you back in the future. Best Regards,

Dear Guest, Thank you for posting your feedback about your recent experience with us. We are sorry to read that you did not like the size of the room. Since we are a boutique hotel, we offer a concept of small spaces but having everything you would have in a big hotel. Our guests’ opinion is the most important thing for us, and it seems that you enjoyed your stay with us, that make us happy and proud of our work. Greetings from all of our entire staff and we hope to serve you some other day. Igmar

Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Das Wohl unserer Gäste liegt uns am Herzen und Ihr Feedback ist sehr wertvoll für uns. Carla C.

Sehr geehrter Mandy, vielen Dank für Ihre tolle Bewertung. Das Team und ich freuen uns, dass Sie einen äußerst zufrieden Aufenthalt hatten und dass unser Serviceangebot Ihnen zugesagt hat. Wir freuen uns bereits jetzt, Sie erneut als Gast zu begrüßen. Beste Grüße Carla C.

Lieber Gabriele, Danke für deine netten Worte. Es war uns eine Freude, Sie und Ihre Tochter in unserem Haus unterzubringen. Wann immer Sie zurückkommen, werden Sie beide mehr als willkommen sein. Wir würden gerne mehr von Ihnen über Ihren Aufenthalt erfahren. Wir würden gerne die Gründe kennen, warum wir nicht den ersten Platz erreicht haben. Wenn Sie irgendwelche Empfehlungen für uns haben, um Exzellenz zu verbessern und zu erreichen, wäre das großartig. Danke, dass du dir etwas Zeit genommen hast, um deine Kommentare zu posten. Herzliche Grüße, Rafael.

Dear guest. We want to thank you for taking a moment to share your impressions about your recent stay in our hotel. We are also very thankful for your comments about the staff. We are very sorry by the fact that you didn't like our breakfast. Here we serve a typical argentine breakfast but we are going to take your suggestions to improve since our guests opinion is the most important thing for us. Remember this will always be your home in Buenos Aires. Best regards and have a nice day. Carla C.

Hola Ina! Thank you so much for taking a moment to post your review about our hotel. It make us feel very happy that you liked everything we have to offer. About the AC we are deeply sorry. We wanted you to know that it is already fixed since we take very into consideration our guest's opinions. We hope to serve you again in another time. This will always be your home in Buenos Aires. Best regards and have a nice day! Carla C.

Sehr geehrter Gast, vielen Dank für Ihre tolle Bewertung. Das Team und ich freuen uns, dass Sie einen äußerst zufrieden Aufenthalt hatten und dass unser Serviceangebot Ihnen zugesagt hat. Wir freuen uns bereits jetzt, Sie erneut als Gast zu begrüßen. Beste Grüße Rafael

Thank you so much for taking the time to share your opinion about us! We're happy you had a great experience and hope you consider visiting us some other time. Kind regards.

Dear Matthias, Thank you so much for your great review! We are very glad you had a great stay and an all in all satisfying experience at our home. I can assure you it was a real pleasure to have you over. Hope to have you come stay with us some other time! Regards from Buenos Aires!

thanks for your comments

thanks for your comments!

Vielen Dank für Ihre Kommentare!

Thanks for the 5 stars!

thanks for your comments!

Dear guest. First of all we wanted to thank you for posting such a nice review about our home. It really makes us proud of our jobs when guests feel this comfortable at El Duque. We are truly happy that you felt like home and that you enjoyed all of what we have to offer. We wanted to let you know that this will always be your home and that we will be thrilled to have you back any time you want. Greetings from all of our staff and we hope all the best for you.

Vielen Dank für Ihre Kommentare!

thanks!!!!!

Vielen Dank für Ihre Kommentare!

Vielen Dank für Ihre Kommentare!

thanks for your comments!

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Dear Guilherme,First of all we would like to thank you for letting us be part of your experience in Buenos Aires.It is so nice to hear that our guests enjoyed their stay with us. That really makes our day!We wanted to let you know that this will always be your home and that you are more than welcome to come back. If you have any suggestions for us to improve the service, don’t hesitate and let us know.Greetings from all of the staff and we hope all the best for you.

We're sorry to hear about the size of the rooms and the musty smell you encountered. We're pleased, however, that you found other aspects of your stay enjoyable. Your feedback is valuable to us, and we would have certainly taken action to address these issues if we had been made aware of them during your stay. Thank you for bringing this to our attention, and we hope to have the opportunity to better accommodate you in the future.Kind regards,

Estimado Julio,Esperamos que se encuentre muy bien. Nos alegra mucho saber que disfrutó de su estadía en Duque Hotel. Nuestra tarea principal es siempre hacer sentir a todos como si estuvieran en su casa y con la mayor comodidad posible, saber que eso pasó nos enorgullece enormemente. Esperamos poder acogerlos nuevamente en un futuro ya que este será siempre su segundo hogar.Saludos,

Dear Guest,Thank you for posting your feedback about your recent experience with us.Our guests’ opinion is the most important thing for us, and it seems that you really enjoyed your stay with us, that make us extremely happy and proud of our work. Greetings from all of our entire staff and we hope to serve you some other day.

Estimado Jerónimo, muchas gracias por tomarse el tiempo para dejarnos su amable review.Fue un placer tenerlos como huéspedes y esperamos poder recibirlos pronto nuevamente!Saludos.

Thank you for your wonderful feedback! We're glad to hear that you enjoyed your stay at our hotel and found our staff helpful with dining and entertainment suggestions, as well as arranging taxis. We're pleased that you also enjoyed our excellent breakfast. Your recommendation is greatly appreciated, and we hope to welcome you back again soon!Best regards,

Buen Día estimada Andreina,Muchas gracias por tomarse el tiempo de compartirnos su experiencia en Duque Hotel.Esperamos poder acogerlos nuevamente en un futuro.Saludos cordiales,

Hello Scott.We appreciate your kind words to us, we hope to see you again soon. Kind regards.

Dear Phillip,Thank you for posting your feedback about your recent experience with us.Our guests’ opinion is the most important thing for us, and it seems that you really enjoyed your stay with us, that make us extremely happy and proud of our work. Greetings from all of our entire staff and we hope to serve you some other day.

Dear Tina, Thank you for your feedback and for taking the time to share your impressions with all of us. We look forward welcoming you back in the future.

Dear Sandra,First of all we would like to thank you for letting us be part of your experience in Buenos Aires.It is so nice to hear that our guests enjoyed their stay with us. That really makes our day!We wanted to let you know that this will always be your home and that you are more than welcome to come back. If you have any suggestions for us to improve the service, don’t hesitate and let us know.Greetings from all of the staff and we hope all the best for you

Dear Helen,Thank you very much for sharing your fantastic experience with us! We're elated to hear that you enjoyed your stay at our hotel and that our staff exceeded your expectations. It's our pleasure to go the extra mile to ensure our guests have a memorable experience, especially during early morning departures. We're thrilled to know that you found our location convenient and our facilities up to your standards. We can't wait to welcome you back after your adventures at Iguazu Falls! Safe travels and see you soon!

Hello dear Miguel,We highly appreaciate your kind words, it means the world for us to receive such wonderful compliments. We hope to see you again soon.

Dear Anthony, Thank you for sharing your recent experience at The Duque.I am pleased to know you enjoyed your recent stay at our beautiful property. My colleagues are proud to know they made a lasting impression on you as this is what they pride themselves in. I hope you will return in the near future and remain at your service. Regards,Ricardo

Dear valued guest, Thank you for posting such nice comments on your recent stay at the Duque. I am glad you had a relaxing vacation in Buenos Aires. My team is grateful for your recognition and look forward to welcoming you back. I look forward to your next visit and remain at your service.

Dear Anthony, thank you for your kind review!We hope to have you as a guest again soon and we send you our best wishes.

Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay and found our property charming. We strive to provide excellent service to all our guests, and we're delighted that our staff made your visit memorable. We hope to welcome you back soon for another wonderful stay!

Dear Helen, thank you very much for taking the time to leave us such a nice review! We hope to have you as a guest again soon. Best regards, Glendys

Dear Linda, We greatly appreciate the review! our guestss opinion is the most important thing for us. We hope to receive you again soon, it was a pleasure.Best regards, Glendys