The staff is very friendly, the food is awful, the same music every single night, they have a (not smoking sign everywhere, but people ignore them, and nobody reinforce the rules, they need to take in consideration the nonsmoker people, to many flies everywhere specially flying around the food, the younger entertainers staff vaping the whole time. Signature restaurants serve the same food they serve on the buffet. Water sometimes came out dirty and cold, not hot water, Viva club manager, Luis very rude. We feel pressure to take the VIP offers they have.