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Bewertungen von Celtic Royal Hotel

3 out of 5
Celtic Royal Hotel
Bangor Street, Gwynedd, Caernarfon, Wales

Bewertungen

8.6

Hervorragend

475 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
384 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
93 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
38 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
10 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.0/10

Sauberkeit

8.8/10

Personal & Service

8.8/10

Ausstattung

8.4/10

Zustand der Unterkunft

7.8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2019

10/10 – Hervorragend

Richard

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2019

10/10 – Hervorragend

Cristina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic
Aufenthalt von 2 Nächten im Mai 2024
Antwort von The Celtic Royal Hotel. Gwesty'r Celt. am 10. Mai 2024
Thank you for the review!We hope to see you again

8/10 – Gut

Agnieszka

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We enjoyed very much. Very frendly stuff, although we think that mini fridge and water should be provided in the room.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von reception am 6. Mai 2024
Thank You for your great review, we hope to see you again soon!

8/10 – Gut

Daniel

Mit dem Partner gereist
Very comfortable room and common areas.
Aufenthalt von 3 Nächten im April 2024
Antwort von Celtic Royal Hotel am 6. Mai 2024
Thank you for taking the time to provide your positive feedback, we hope you will visit again

8/10 – Gut

Richard

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Downstairs area was nice and up to date .upstairs bedroom was tired and needed a refurbishing.
Aufenthalt von 1 Nacht im April 2024
Antwort von Celtic Royal Hotel am 6. Mai 2024
Thank you for your positive review, we have taken your comments on boardPlease rest assured that bedroom refurbishments are ongoing

10/10 – Hervorragend

Delyth

Geschäftlich gereist
Gut: Zustand der Unterkunft
A lovely hotel to stay in with good facilities. Walking distance to all amenities
Aufenthalt von 1 Nacht im April 2024
Antwort von Celtic Royal Hotel am 6. Mai 2024
Thank you for your 5/5 review!We hope to see you again soon

10/10 – Hervorragend

Jenny

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything from check in to checking out was perfect, staff very friendly, the pool/spa was so relaxing, will be back
Aufenthalt von 2 Nächten im April 2024
Antwort von Celtic Royal Hotel, Gwesty'r Celt am 22. Apr. 2024
Thank you for taking the time to leave us a great review, we are so pleased you enjoyed your stay and we hope you will visit again soon.

8/10 – Gut

Paven

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im April 2024
Antwort von Celtic Royal Hotel, Gwesty'r Celt am 22. Apr. 2024
Thank you for your great review, we are pleased you enjoyed your stay and we hope you will visit again soon.

8/10 – Gut

Elizabeth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von The Celtic Royal Hotel. Gwesty'r Celt. am 20. Apr. 2024
Thank you for your great review, we hope you will visit again soon.

10/10 – Hervorragend

Sarah

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
We made full use of the swimming pool, sauna and steam room, very appreciated after a day of hiking. Homely rooms, loved the decor, reserved a room with a super king bed, mattress very comfortable, black out blinds included, we both has a very well rested sleep. Ate an evening meal in the bistro and had breakfast, great options for both and cooked as requested.
Aufenthalt von 1 Nacht im April 2024
Antwort von Celtic Royal Hotel am 16. Apr. 2024
Dear Sarah, Thank you for your fantastic feedbackWe appreciate your compliments of the bedrooms and your kind comments regarding our bar and restaurantWe hope you will visit us again

8/10 – Gut

Stuart

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von The Celtic Royal Hotel. Gwesty'r Celt. am 15. Apr. 2024
Thank you for your great review, we are so pleased you enjoyed your stay and we hope you will visit again soon.

6/10 – Okay

Kerry

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
Perfectly functional hotel. Some lovely areas but others that let it down. The pool and spa facilities were lovely but we unfortunately seemed to go at time when children’s swimming lessons were taking place. Bar was good and staff in there were super. Food was excellent but let down by the restaurant staff’s poor service which actually put us off eating in the hotel after the first experience. Room was fine but needed some updating and in need of a bit of decoration. Overall the staff were ok and the hotel fine but just not great.
Aufenthalt von 7 Nächten im April 2024
Antwort von Celtic Royal Hotel am 15. Apr. 2024
Dear Kerry,Thank you for providing your feedback, we appreciate your compliments of the food and staffWe have taken your comments on board and will look into this to improve for the futureWe hope to see you again in the future

10/10 – Hervorragend

Piotr

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a great time at Celtic Royal Hotel. Everyone was super friendly and helpful, especially the reception lady who welcomed us there. She gave us lots of tips about interesting places to visit. We travelled with our dog and as a result of that we could not eat at the restaurant or bistro. However, our table was set up for us in the lobby. What a bonus! It felt like a private area to just for us. Also, we received a little treat for the dog which was waiting for us in our room. They have a fantastic swimming pool and gym that has just been renovated! Everything is clean and well maintained. My children loved the pool and my wife enjoyed the gym. Rooms would benefit from a bit of refresh but they're not bad at all. The hotel is located very close to all tourist attractions, including Snowdon, Aber Falls, Ugly house, Swallow Falls and many more. I highly recommend it!
Aufenthalt von 3 Nächten im April 2024
Antwort von Celtic Royal Hotel am 12. Apr. 2024
Dear Piotr,Thank you for your fantastic review, we appreciate your kind comments regarding our staff and facilitiesWe hope you will visit us again soon

8/10 – Gut

Asha

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
New swimming , steam and sauna area was really good
Aufenthalt von 2 Nächten im März 2024
Antwort von Celtic Royal Hotel am 11. Apr. 2024
Thank you for your feedback, we are pleased to read your compliments of the refurbished leisure facilitiesWe hope you will visit us again

10/10 – Hervorragend

Emma

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great for a family night away, pool was very good and convenient location to walk to the castle. The bar restaurant food is excellent and very child friendly.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Celtic Royal Hotel am 23. Feb. 2024
Thank you for your excellent reviewWe are delighted to read your compliments of the hotel and facilitiesWe hope to see you again

8/10 – Gut

Stephen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We have stayed before and its a lovely base. Staff are good, we came in with a takeaway and the lady on reception asked if we would like plates and cutlery. Nice touch. Only thing i didn't like was the shower in the bath as you got soaked turning it on . Needs a door that is movable. Would go again . We have been twice in 6 weeks . Only other thing is maybe another staff member at check in as was busy , only one lady on . She was efficient but alone.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Celtic Royal Hotel am 23. Feb. 2024
Thank you for your positive feedbackWe appreciate your comments and have taken your points on boardWe look forward to your next visit

10/10 – Hervorragend

richard

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Celtic Royal Hotel, Gwesty'r Celt am 22. Feb. 2024
Thank you for your great review, we are so pleased you enjoyed your stay and we hope you will visit again soon.

8/10 – Gut

Roshni

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoyed the stay. Met our expectations. Had a lovely breakfast and the staff were really friendly. The facilities were amazing, thank you
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Celtic Royal Hotel, Gwesty'r Celt am 19. Feb. 2024
Thank you for your great review, we are so pleased you enjoyed your stay and we hope you will visit again soon.

10/10 – Hervorragend

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Celtic Royal Hotel, Gwesty'r Celt am 19. Feb. 2024
Thank you for your great review, we are so glad you enjoyed your stay and we hope you will visit again soon.

4/10 – Schlecht

Sophie

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Stayed here on the 15th to the 16th of Feb; we had a room for 3 people. We arrived at the hotel and from the outside it looked “nice”… the reception lovely… the receptionist even lovelier. We then went to our room, it was dated. The room was cold, you could hear the cars on the road and when exploring the new digs, there was poop in the toilet. It may have been backflow through the pipes but this pretty much just summed up the experience of the hotel. At the end of the day, it’s a room with a bed and it is what you make it. So we went for food. We were optimistic. This was a mistake. I had the rogan Josh dish, the naan bread was tiny.. not enough naan. Saying this; maybe it was a good thing as I felt horrific for little while afterwards. My relatives got the lamb. It was abysmal. It was either left over from the day before or they had brought it from ASDA across the road and microwaved it. Not value for money. AVOID. (The positive is that ASDA is opposite, so if you found the food to be underwhelming and had some unnerving texture to it, pop across the road and purchase food for a fuller stomach. Later, we went for a swim, the lady on the desk was helpful, she was brilliant. The swimming pool. It was not bad. If you want to use hotel as a base and a bed then book. Don’t go to the restaurant or do but it’s at your peril.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von reception am 18. Feb. 2024
Thank You very much for sending ourselves feedback.We apologize that you have had a few issues during your stay. We will investigate the issues mentioned and hopefully these will not be a problem again. We hope to welcome you back with us again.

10/10 – Hervorragend

Costel Ionel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It's hard to find anything negative to say about this hotel. The services are good, and the restaurant serves very good food (I recommend the lamb). The hotel staff are incredibly polite. I highly recommend it, with all the warmth and courtesy characteristic of Wales.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von The Celtic Royal Hotel. Gwesty'r Celt. am 17. Feb. 2024
Thank you for the lovely feedback.We hope to see you again soon!

4/10 – Schlecht

emma

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von The Celtic Royal Hotel. Gwesty'r Celt. am 17. Feb. 2024
Thank you for your review.We hope to see you again

8/10 – Gut

Sahika

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean n comfortable
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Celtic Royal Hotel. Gwesty'r Celt. am 15. Feb. 2024
Thank you for your feedback.We hope to see you again in the future

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Aufenthalt von 4 Nächten im Februar 2024
Antwort von The Celtic Royal Hotel. Gwesty'r Celt. am 15. Feb. 2024
Thank you for your review.We hope to see you again soon

10/10 – Hervorragend

Tara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a great location, the staff very friendly, the pool was amazing.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Celtic Royal Hotel. Gwesty'r Celt. am 8. Feb. 2024
Thank you for your great review. We are so pleased you enjoyed your stay and we hope you will visit again soon.

8/10 – Gut

bing

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Celtic Royal Hotel, Gwesty'r Celt am 21. März 2024
Thank you for your great review, we are glad you enjoyed your stay and we hope you will visit again soon.

8/10 – Gut

Glanbia

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Celtic Royal Hotel am 1. Feb. 2024
Thank you We hope to see you again.

8/10 – Gut

Eamon

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
1 night stay, staff on reception very helpful and pleasant, leaving early they did a breakfast box at 3.30am. Very good service.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Celtic Royal Hotel am 30. Jan. 2024
Thank you for your great review. We are pleased you enjoyed your stay and we hope you will visit again soon.

10/10 – Hervorragend

G M

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Celtic Royal Hotel am 28. Jan. 2024
Thank You for your wonderful review, looking forward to seeing you again soon.

10/10 – Hervorragend

Joanna

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Celtic Royal Hotel am 27. Jan. 2024
Thank You for your wonderful review, looking forward to seeing you again soon

10/10 – Hervorragend

Joanna

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Room was very cold , apart from that amazing stay as always
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Celtic Royal Hotel am 27. Jan. 2024
We are sorry to hear the room was cold, we will investigate and fix the issue. We are very glad you enjoyed your stay. We look forward to seeing you again

8/10 – Gut

Ivar

Gut: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Management and Staff am 18. Jan. 2024
Thank you. We hope to see you again in the future.

10/10 – Hervorragend

mike

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Management and Staff am 18. Jan. 2024
Thank you. We hope to see you again in the future.

8/10 – Gut

Trevor

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Management and Staff am 18. Jan. 2024
Thank you. We hope to see you again in the future.

10/10 – Hervorragend

Joanna

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Always a great stay nothing is to much bother
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Management and Staff am 18. Jan. 2024
Thank you. We hope to see you again in the future.

4/10 – Schlecht

Jason

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Cold
It’s was a nice room just very cold !!! They switched the heating off in the room around 9:30pm
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Celtic Royal Hotel am 28. Jan. 2024
Thank you for your feedback.Had you spoken to a member of staff, we would have extended the heating time for you.We hope to see you again in the future

8/10 – Gut

Starr

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were really helpful. Pool was closed for maintenance but was able to take children to local leisure centre for free. Only downside to the stay was the uneven hallways (up and down stairs) which was hard on a disabled guest.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Celtic Royal Hotel am 28. Jan. 2024
Thank you for your feedback.We will take your comments on board.We hope to see you again in the future

8/10 – Gut

peter

Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Management and Staff am 18. Jan. 2024
Thank you. We hope to see you again in the future.

10/10 – Hervorragend

Donald

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Management and Staff am 18. Jan. 2024
Thank you. We hope to see you again in the future.

6/10 – Okay

claire

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good hotel overall, but I had booked it specifically to avail of the spa/pool facility so was very disappointed that these were not available. Looking again at the communication sent by the hotel, the closure was indicated at the bottom of the first email, which I missed. Other than that, it is a decent hotel. The food was disappointing.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Celtic Royal Hotel am 28. Jan. 2024
Thank You for taking the time to leave a review, we rely on feedback in order to to improve the hotel and the experience we offer. We will take all mentioned on board and we hope to see you again soon.

8/10 – Gut

Robert

Gut: Sauberkeit und Personal & Service
Beginning to show its age. Rooms could do with an upgrade
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Celtic Royal Hotel am 1. Dez. 2023
Thank you for your review, we hope you enjoyed your stayWe have taken your feedback on board, please rest assured that room refurbishments are planned for the future

6/10 – Okay

John

Aufenthalt von 6 Nächten im Oktober 2023

4/10 – Schlecht

Anthony

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
After I arrived at the hotel after a 5.5 hrs hour's drive from Bristol and before going out in the evening I went to bed for a couple of hours of sleep - I was awoken after a short period of time because of drilling going on in the premises - was told by the person in reception that drilling works was going on for another 2 hours and thus apart from being woken up I could not go back to sleep until 0830pm. This meant my stay at the hotel was not what i expected. Tony Hooper
Aufenthalt von 1 Nacht im November 2023
Antwort von Celtic Royal Hotel am 16. Nov. 2023
Thank you for your feedback, we sincerely apologise that your stay was disturbedOn this occasion, the hotel was fully booked, please rest assured that an alternate room would have been offered if this was available

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Not great
Both the Pool and Gym were closed, but as this was booked quickly for a business trip, this was not clear enough. The receptionist was also obviously fed up of telling people this as her demeanour and attitude were very off putting. As those services were closed the hotel was grossly overpriced for quality recieved. The room was sweltering on entry, and there was hair stuck to the wall in the shower. Power points are not available next to the beds. The decor is old and outdated. The food was fairly bland, although restaurant staff relatively attentive and very polite.
Aufenthalt von 1 Nacht im November 2023
Antwort von Celtic Royal Hotel am 16. Nov. 2023
Thank you for your feedback - we apologise that you were unable to use the leisure facilities during your stayThese facilities are currently closed for renovations.Expedia have been made aware of this and it is included in our listing when booking for the affected datesWe have taken your comments on board and hope you will visit us again

6/10 – Okay

Patrick

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im November 2023
Antwort von Celtic Royal Hotel am 16. Nov. 2023
Thank you for your feedback - we hope you will stay with us again

4/10 – Schlecht

Patrick

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im November 2023
Antwort von Celtic Royal Hotel am 7. Nov. 2023
Thank you for your review, we hope you will visit us again

10/10 – Hervorragend

paul

Aufenthalt von 1 Nacht im November 2023
Antwort von Celtic Royal Hotel am 7. Nov. 2023
Thank you for your 10/10 review!We hope you will stay with us again in the future

6/10 – Okay

Patrick

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Celtic Royal Hotel am 7. Nov. 2023
Thank you for your feedbackWe look forward to your next visit

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect!
Amazing hotel, in a brilliant location! We will definitely be back. Highly recommend.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Celtic Royal Hotel am 31. Okt. 2023
Thank you for your positive feedbackWe hope you enjoyed your stay and we look forward to your next visit