My only concern when we about to enter the room the floor was not sweep.The main stairs as well was not properly sweep.
On the good side. Our stay was satisfactory.
It was already good for the cheap price. Iâm just dissatisfied with the customer service of the security guards. The bathroom isnât very clean. Although it was fine for me that showers not working, they could have atleast maintained the cleanliness of the pail and deeper. It was also a hassle to watch the tv since there was no remote provided. But overall it was fine. It was budget friendly and the location is perfect.
Wasnât too impressed with the hotel. The floors were quite dirty, the remote in the room didnât work, and the bathroom door would not shut. However, it is pretty close to city proper, near lots of food joints, and a minuteâs walk to Xavier University. The staff was friendly and quite nice.
What I liked MOST about this hotel: location. This is in divisoria area which makes everything accessible. Food - both fast food chains and home grown restaurants - are just a block or two away. Public transportation is also right outside of the hotel. Grab and Taxi is also cheap since most of the tourist destinations are near. I also liked that you can extend your stay if your flight is late. you just pay a per hour rate.
So-so items:
Condition: the hotel is not new but it's not that old as well. we stayed here for 2 instances. The first instance was upon arrival and the room we had requires some update with the squeaky bed and toilet. The second instance we stayed at this place was after our Caminguin trip. We had a better room where everything seem to be working fine. Yes, even their Hot and Cold shower was still working fine. thus, i am indifferent with the hotel condition.
Service: staff were helpful with our touristy questions. They were nice as well. We left some stuff after our first stay. I called and told them to keep our stuff since we're coming back for our second stay - they did kept them. There was just some disconnect with our request to extend our stay. it was not transitioned to the new front desk staff so they locked our room.
What I don't like: I found out (on our last day) that this hotel also accepts short time stays (3 hours). Thus, some people just check in to do "the deed". We heard some loud moaning in the middle of the night.
The place was clean we stayed there for just one night instead of 7 nights. We had to cancel our remaining 6 nights and they gave us a refund. Thank you
Need to check out early no internet on the room I use my data to stir no towel First couple days phone inside of room does not work I have 2 more days I canât stay without WiFi
We had a comfortable and enjoyable stay in your hotel, if we could go back to Cagayan De Oro City, we will choose to stay again in Nature's Pensionne House.
The staff is pretty responsive and service-oriented. The thing is the bathroom, not that clean. It would be better if they make those toilet bowls white.
Careful in making reservations,extending your stay could be a lot of negotiation.
Well the old saying is you get what you pay for. That's the sign bottom line at this hotel. It only depends on who paying for what they need for the stay. Period