We had a reservation for 1 room with 2 beds. At checking, we were requested to pay an extra $330 because on the reservation, one adult was recorded. We called Expedia, but the system was down, we were told; so we could not be helped. We negotiated for $200.
We spent the 10 days with no T.V. We found no remote, we asked and we were told that we would be provided with one but it never happened. The breakfast was limited to 2 items but ok. We asked for an iron, we couldn't get it because they don't let the guest take it to the room.