Initially, Checkin seemed fine, but upon entering our room, we faced multiple problems: the air conditioner didn't cool the room, the refrigerator and television were malfunctioning, and internet connection was unstable throughout our stay. Contacting the front desk for assistance resulted in two staff members arriving. However, their presence felt unnecessary as one merely pressed buttons on the air conditioner remote, while the other exchanged a fridge with another that didn't work. After a technician could not solve the television problem, he stated he needed to inspect the server room and return later. Upon his return with another individual, my partner was lying on the bed. This staff member appeared distracted by my partner under the covers, spending an excessive amount of time looking at her rather than focusing on the task at hand. As a result, we found the experience unprofessional and uncomfortable, leaving us unwilling to recommend or return to this establishment. The unnecessary presence of multiple individuals and prolonged distractions raised questions about the service provided and left us with an overall negative impression.
