2/10 – Ungenügend
Chris R.
5. Aug. 2025
Verbesserungswürdig: Sauberkeit
Ruined our family vacation
This has been the worse experience we’ve ever had renting a vacation home. As soon as you walk in, there’s a big area rug , the rug smells like dog urine. The odor was so strong that we had to walk around covering our nose . The bathtub was full of small black hair and other nasty stuff. The beds were full of dog hair and so was the dining table . The fridge is rusted , the sofa is extremely old we didn’t even want to sit on it, the walls are dirty as well . The home looks abandon inside . The outside is beautiful but the pool also had dog hair in it looked like no one re cleaned . Prior to us arriving we asked if it was ok to arrive an hour earlier and we were told no because they were still cleaning the property but once we arrive the property was nowhere disinfected. The bedding was not washed . We waited a year for our family vacation just to end up going back home that same morning. Two people were sent to re clean the property . They did not speak English and all they did was spray the tub and spray fabreeze around the home . The cleaners admitted that the property was not in good condition for us and the children. The towels also had stains on them . We are extremely disappointed please be cautious when booking this property. The website photos look nothing like it.
Chris R.
Aufenthalt von 3 Nächten im August 2025