Hôtel près de Réservoir de Cardinia, Melbourne, Melbourne

« Lovely room and host »

« A gorgeous place to stay. We loved our time at Aquila and felt so relaxed and refreshed being there. The room was clean and cosy, especially with the fire on. The amenities were fantastic and the bottle of bubbly readily enjoyed! We both found the bed to be comfortable and had a real quality night's sleep. Couldn't fault it, thank you for having us! »

« The staff at this hotel need some basic customer service training. Young girl wearing glasses on reception continued working on her computer while we waited for a simple greeting and you could tell it was an effort for her to check us in. The lady with henna tattoos on departure was also rude and unfriendly. Hotel otherwise was nice. »

« Flexible check in time, room was clean, friendly staff when booking company messed up the reservation »

« Greeted by manager who took lots of time to make recommendations for places to visit around Melbourne. The apartment was clean and well cared for. Met all of our expectations! Highly recommend. »

« Même avec une arrivée tardive, une enveloppe nous attendait avec un mot de bienvenue. La chambre, King Edouard, nous faisait rêver la vie de nos chevaliers. Les chambres thématiques, c'est génial! »

« Room is good but not cleaned properly. Compound looks unkept w/ plant path in front of rooms bare. Very easy parking and safe though and close to restaurants. Overall for quick stop it’s good.😊 »

« Location was amazing »

« Overall stay was pleasurable. Nice cottage and quiet surrounds. Just a few things- Lucky key box was already open as we weren’t sent a code or check-in details. Cobwebs and dust hanging from windows, ceilings and fan was an eyesore. In the accommodation folder says bacon, eggs and yogurts were supplied for breakfast, no yoghurts, and weren’t expecting Aldi packaged sliced ham instead of bacon and Aldi prima’s. No curtain to cover the window facing the loft bedroom which let the hot sun beam...

« My biggest concern is that the heating and cooling cannot be controlled by the guests in the room. I was forced to call reception multiple times during my stay for them to either turn on heating or turn on cooling. It is the most bizarre thing I have ever encountered in a hotel »

« Going to start off by saying that when you advertise a cottage in the middle of peak summer then you should ensure that at the very least the aircon is working. The place felt like a furnace the moment we stepped in and when we switched on the aircon it was not working. I promptly messaged about it hoping someone would come and fix it next day. We were staying for 2 nights only. The first night was unbearable. Kids woke up in the middle of the night as the upstairs rooms were very very hot. So...

« Room spacious and clean. Communication brilliant. »

« Overall pleasant for an old motel, modernising efforts have been made. It was the friendliness of the staff that made it great. What a solid asset. A little pricey booking thru app for what is, but I’ll be back soon and go direct. What, pool table and pokies. Space better spent but had a dabble. Thanks for the stay!! Sean (Edward) »

« wardrobe cupboard - mirror was cracked, not enough blankets, no floor towel for the bathroom. Door could not seal properly. No bathroom basin - (had to use kitchen sink) »

« Good location clean rooms cheap meals »